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6.3 Warranty Agreement
X190 Warranty Agreement
Scott Safety warrants the thermal imager and its accessories to be free from defects in materials and workmanship from
the date of shipment from the factory. This warranty is in lieu of all other warranties expressed or implied.
This warranty applies as follows:
2 Years
• Thermal Imager
1 Year
• Batteries
• Battery charger system
• Carry case
• Standard and optional accessory items
This warranty does not apply to fabric components as they can be adversely affected by undue exposure to heat, sun,
ozone or other hostile conditions.
Warranty Disclaimer
This warranty shall be null and void if Scott Safety determines that the thermal imager or its accessories have been
damaged by neglect, misuse, accident, abuse, power surges, over-exposure to heat, abnormal wear and tear, or other
perils outside the design tolerances of the thermal imager.
The following additional conditions shall void all warranties:
• Unauthorized repair, modification or alteration of the thermal imager and/or its accessories
• Damage caused by failure to use and/or maintain the thermal imager and/or its accessories in accordance with the
manufacturer’s written instructions
• Damage in shipping
• Damage caused by use of a non-approved battery or battery charger
• Non-service related damage
• Damage caused by improper storage or transportation
Information
THE USE OF NON-FACTORY AUTHORIZED PARTS OR COMPONENTS, OR FAILURE TO MAINTAIN AND USE THE
SYSTEM AS DIRECTED IN THE OPERATING MANUAL VOIDS ALL WARRANTIES.
Responsibilities of Scott Safety under the Warranty
Provided the end user/distributor detects and reports (in writing) defects to Scott Safety within the warranty period stated
above, Scott Safety shall either repair or replace either the components or the System, at its sole option, once its
responsibility has been determined under the warranty. This repair/replacement shall be the user’s sole and exclusive
remedy.
Scott Safety shall determine responsibility under the warranty and advise the end user/distributor of warranty coverage or
any charges associated with repair/replacement of components or the system outside warranty-covered repair/
replacement.
Following a warranty repair by Scott Safety, all carriage costs associated with the shipment of the material back to the end
user/distributor, shall be borne by Scott Safety.
Any such repair, whether under warranty or otherwise, shall not be construed as an extension of the warranty period.
Responsibilities of the End User and/or Distributor Under the Warranty
To maximize speed of return and repair, Scott Safety operates the Service Direct facility, available to all customers –
please contact Scott Safety for full details and to obtain an RMA code (see below). In all other cases, the end user shall
return the unit to the authorized Scott Safety distributor from whom the thermal imager was purchased. Thereafter it is the
responsibility of the distributor to return the unit in accordance with the instructions herein.
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