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WebSTAR DPC2223 and EPC2223 VoIP Cable Modem User’s Guide  Preliminary Draft 02 – 1/26/06 

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What Are the Requirements for Telephone Service? 

This section provides hardware and software requirements for utilizing your cable modem for telephone service. 

Number of Telephone Devices 

The RJ-11 telephone-style connectors on the cable modem can each provide 
telephone service to multiple telephones, fax machines, and analog modems. 
The maximum number of telephone devices connected to each RJ-11 port is 
limited by the total Ringing Load of the telephone devices that are connected. 
Many telephone devices are marked with a Ringer Equivalent Number (REN). 
Each telephone port on the cable modem can support up to a 5 REN load. The 
sum of the REN load on all of the telephone devices attached to each port must 

not 

exceed 5 REN. 

Telephone Device Types 

You can use telephone devices that are 

not

 labeled with a REN number, but the 

maximum number of attached telephone devices cannot be accurately calculated. 
With telephone devices that are not labeled, each device should be connected 
and the ring signal should be tested before adding additional devices. If too many 
telephone devices are attached and the ring signal can no longer be heard, 
telephone devices should be removed until the ring signal works properly. 

Telephones, fax machines, and other telephone devices should use the center 2 
pins of the RJ-11 connectors to connect to the cable modem telephone ports. 
Some telephones use other pins on the RJ-11 connectors and require adapters 
in order to work. 

Dialing Requirements 

All your telephones should be set to use DTMF dialing. Pulse dialing is typically 
not enabled by your local provider. 

Telephone Wiring Requirements 

The cable modem is designed to support interior telephone wiring. The maximum 
distance from the unit to the most distant telephone device must not exceed 1000 
feet (300 meters). Use 26-gauge twisted-pair, or larger, telephone wiring. 

Important: 

Connection to an existing or a new permanently installed home 

telephone wiring network must be done by a qualified installer. 

 

Содержание WebSTAR DPC2223

Страница 1: ...line voice services along with a DECT base station The DECT base station gives the user the option to support up to four DECT cordless handsets Provides a high speed broadband Internet connection tha...

Страница 2: ...bSTAR DPC2223 and EPC2223 VoIP Cable Modem User s Guide Preliminary Draft 02 1 26 06 2 Notice for CATV Installers CATV Installers Notice If you are a CATV installer read the information in the box bel...

Страница 3: ...1 How Do I Connect Ethernet Network Devices 22 What Are the Requirements for USB Network Devices 24 How Do I Select and Place USB Network Devices 25 How Do I Connect USB Network Devices 26 Troubleshoo...

Страница 4: ...cable service provider or your local power company Grounding This Product U S A and Canada Only If this product is equipped with either a three prong grounding pin safety plug or a two prong polarized...

Страница 5: ...f the following locations On a bed sofa rug or similar surface Near heat sources such as radiators heat registers stoves or other products including amplifiers that produce heat In an enclosure such a...

Страница 6: ...Battery Pack This product may contain a replaceable battery pack If your product contains a replaceable battery pack heed the following warning and see the instructions later in this guide for handli...

Страница 7: ...water If this product does not operate normally by following the operating instructions If this product exhibits a distinct change in performance Checking Product Safety Upon completion of any service...

Страница 8: ...ROM containing the user s guide and the USB drivers Lithium Ion cartridge battery Optional model only If any of these items are missing or damaged please contact your cable service provider for assist...

Страница 9: ...e modem has lost registration on the network and will continue blinking until it registers again 5 LINK Illuminates solid green to indicate that an Ethernet USB carrier is present and blinks to indica...

Страница 10: ...ne wiring to conventional telephones or fax machines 3 ETHERNET RJ 45 Ethernet port connects to the Ethernet port on your PC or your home network 4 USB 12 Mbps USB port connects to the USB port on you...

Страница 11: ...s the cable modem from accidental disturbance or harm What Are the System Requirements for Internet Service To ensure that your cable modem operates efficiently for high speed Internet service verify...

Страница 12: ...on the side of the cable modem The serial number consists of a series of alphanumeric characters preceded by S N The MAC address consists of a series of alphanumeric characters preceded by CM MAC See...

Страница 13: ...in your home or office Sharing one connection among many devices is called networking Connecting and Installing Internet Devices You must connect and install your cable modem to access the Internet Pr...

Страница 14: ...lug the cord into an AC power source 5 Plug in and power on your networked devices including your PC The cable modem will then begin an automatic search to locate and sign on to the broadband data net...

Страница 15: ...l Ethernet adapter 4 Is TCP IP protocol listed in the installed network components list If yes go to step 7 If no click Add click Protocol click Add and then go to step 5 5 Click Microsoft in the Manu...

Страница 16: ...aving Difficulty later in this guide If you still cannot access the Internet contact your cable service provider for further assistance To configure Windows XP systems 1 Click Start select Connect to...

Страница 17: ...r right corner of the TCP IP window is unchecked If there is a check mark in the option deselect the option and then click Info in the lower left corner 7 Is there a Hardware Address listed in this wi...

Страница 18: ...minate solid green Result The Add New Hardware Wizard window opens 3 Click Next in the Add New Hardware Wizard window 4 Select Search for the best driver for your device Recommended in the Add New Har...

Страница 19: ...nd your USB devices are ready for use 10 Try to access the Internet If you cannot access the Internet go to Having Difficulty later in this guide If you still cannot access the Internet contact your c...

Страница 20: ...hat are the Wiring Requirements for Ethernet Networking A number of factors can impact the practical limit of the network Although the WebSTAR Cable Modem is designed to support several Ethernet netwo...

Страница 21: ...ion for My Ethernet Network Devices You should work with your service provider to choose the best location for your Ethernet network devices Consider these recommendations Location of two way cable ou...

Страница 22: ...evices Connecting Ethernet Devices You must connect your Ethernet devices for use with the cable modem Professional installation may be available Contact your local cable service provider for further...

Страница 23: ...ck of the cable modem and then plug the cord into an AC power source 6 The cable modem begins an automatic search to locate and sign on to the network In some unusual circumstances this process may ta...

Страница 24: ...der to maintain optimal network performance What Are the Wiring Requirements Several factors can impact the practical limit of the network Use correct USB cables Contact your service provider or consu...

Страница 25: ...vices Where Is the Best Location for My USB Network Devices You should work with your service provider to choose the best location for your USB network devices Consider these recommendations Location...

Страница 26: ...twork Devices Connecting USB Devices You must connect your USB devices for use with your cable modem Professional installation may be available Contact your local service provider for further assistan...

Страница 27: ...ter to add a TV a DHCT or set top converter or a VCR 5 After all connections are complete insert the AC power cord into the POWER connector on the back of the cable modem and then plug the cord into a...

Страница 28: ...nd given them the serial number and MAC address of your cable modem If you are using a cable signal splitter so that you can connect the cable signal to other devices remove the splitter and reconnect...

Страница 29: ...s installed on your PC The IP Configuration window displays the Ethernet adapter information 4 Click Release and then click Renew The IP Configuration window displays a new IP address 5 Click OK to cl...

Страница 30: ...numbers or your cable telephony service provider will assign a new telephone number for each current or additional active telephone line Discuss these options with your cable telephony service provide...

Страница 31: ...ur telephone equipment if you are using only one or two pieces of telephone equipment Note If you are using the cable modem to provide service to several telephones a professional installer can connec...

Страница 32: ...ched telephone devices cannot be accurately calculated With telephone devices that are not labeled each device should be connected and the ring signal should be tested before adding additional devices...

Страница 33: ...vice Note Professional installation may be available Contact your service provider for further assistance WARNING To avoid personal injury follow the installation instructions in the exact order shown...

Страница 34: ...telephone wiring network The telephone port labeled Line 1 also supports multi line telephone devices Line 1 is supported on pins 3 and 4 and Line 2 is supported on pins 2 and 5 The use of telephones...

Страница 35: ...can be heard and that you can make and receive telephone calls This process may take several minutes Notes The TEL 1 and TEL 2 LED status indicators on the front panel of the cable modem illuminate wh...

Страница 36: ...e Battery later in this section Important If you choose to operate your modem without a battery you risk losing your telephone service during a power outage Replacing the Battery Under normal circumst...

Страница 37: ...Replacing the Battery Optional Model Only Follow these steps to remove and replace the battery You can remove and replace the battery without disconnecting the AC power source 1 Carefully turn the mod...

Страница 38: ...battery into the battery compartment 5 Close the battery compartment door The battery lock will automatically re engage Important It may take as long as 24 hours for the battery to charge fully Note...

Страница 39: ...be able to easily reach the cable modem without strain Leave sufficient clearance between the bottom of the cable modem and any flooring or shelving underneath to allow access to cabling In addition l...

Страница 40: ...s Guide Preliminary Draft 02 1 26 06 40 Using the Wall Mounting Template The following illustration shows the wall mounting template Copy this page and use the measurements on the wall mounting templa...

Страница 41: ...ywall or concrete surface where a wooden stud is available If yes go to step 3 If no drive the anchor bolts into the wall and install the mounting screws into the anchor bolts leaving a gap of about 1...

Страница 42: ...hone number with the cable modem A Telephone numbers are portable in some areas Contact your telephone service provider for more information about using an existing telephone number Q Do I automatical...

Страница 43: ...ompany has removed the previous telephone service from your home telephone wiring Your telephone service may not be enabled from your cable telephony service provider Contact your cable telephony serv...

Страница 44: ...and the front panel status indicators See Front Panel LED Status Indicator Functions later in this guide for more detailed information on front panel LED status indicator operation and function The mo...

Страница 45: ...y that all cables are properly connected and that you are using the correct cables Verify that your cable service is active and that it supports two way service Verify that your TCP IP is properly ins...

Страница 46: ...n this section Front Panel LED Status Indicators During Initial Power Up Calibration and Registration Step 1 2 3 4 5 6 7 Front Panel Indicator Self Test Downstream Scan Downstream Signal Lock Ranging...

Страница 47: ...odem BLINKS When only one Ethernet or USB device is connected and data is being transferred between the consumer premise equipment CPE and the cable modem OFF When no devices are connected to either t...

Страница 48: ...ghts reserved Printed in the United States of America Information in this document is subject to change without notice No part of this document may be reproduced in any form without the express writte...

Страница 49: ...modifications not expressly approved by Scientific Atlanta could void the user s authority to operate the equipment The information shown in the FCC Declaration of Conformity paragraph below is a req...

Страница 50: ...ations network protective operational and safety requirements The department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensu...

Страница 51: ...ervice provider Scientific Atlanta Inc 5030 Sugarloaf Parkway Box 565447 Lawrenceville GA 30042 770 236 5000 www scientificatlanta com Product and service availability subject to change without notice...

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