Battery Installation and Replacement
ARRIS TM502G Model
Battery Replacement Action
1. Insert a finger into the latch opening, press
down and pull back on the latch holding the
battery door (on the bottom of the modem). Pull
the door toward you. Set the door aside in a
safe place.
2. Hold the battery pack so that the guides
on the battery align with the slots on the
modem and slide the battery into the bay.
The diagram below shows the proper
orientation. Batteries will not insert completely
into the modem if not oriented correctly.
3. Push the battery pack into the bay until it
latches into place. The following diagram
shows a modem with a battery pack
installed. If you are taking the battery out of
the unit, make sure to use the battery pull
strap to dislodge the battery.
Note:
The modem will not begin operating until you apply
AC power.
4. Replace the door. To do so, place the
tabs of the battery door into the slot on the
modem battery compartment. Rotate the
door toward the unit until the latch snaps
back into place.
Unplug your CDV modem from the power outlet to install the battery. Once the battery installation
is complete, plug your CDV modem back into the power outlet. Check for dialtone. The battery can
take up to 24 hours to fully recharge, If you do not have dialtone, please call us at 800-948-5385
for assistance. Thank you!
