Scholastic EasyScan, Быстрый старт

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Frequently Asked Questions
• T
roubleshooting
The terminal is not responding,
how do I reset it?
In the event that the software on the terminal freezes or
becomes inaccessible, do the following:
First try turning the terminal off, wait about 10 seconds,
1.
then turn it back on. If terminal is still not functioning
properly, go to step 2.
Reset the software:
2.
Exit out of the application by touching the
−
X in the top
right hand corner of the program
A message,
−
Do You Want To Exit? will display, touch YES .
Another message, Current Transaction Will Be Lost.
−
Continue? displays, touch YES .
A void receipt prints.
−
Double “tap” the MOBILeTE icon on the display screen
−
and the software becomes available again.
If terminal is still not functioning, call the Customer
3.
Support Hotline at the number below.
I accidently touched the CHANGE
PARAMETERS button, what do I do?
To exit
•
CHANGE PARAMETERS and return to the main
menu do the following:
Touch
1.
CANCEL button on the keypad twice.
Touch
2.
CANCEL in Parameter Editor box.
What if EasyScan is applying the
incorrect tax?
If terminal applies the wrong tax code to your sales, please
•
call the Customer Support Hotline at the number below for
assistance on resetting the tax code.
Hotline Support and Assistance
866-413-2475
Customer Support Hotline for technical issues
and/or help with processing sales.
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