Troubleshooting
7 - 14 Problems and Possible Solutions
7
Resolving the “Can’t connect to this network” issue with the 3G/4G Module
1.
If you have issues connecting to the cellular network when you are attempting to use the 3G/4G network then
you may need to manually connect to the
Internet access point name (APN)
.
2.
Usually the
Internet APN
is set automatically, however if your cellular data connection isn't working, you should
try manually entering a new Internet APN based on your location and mobile operator.
3.
To find your APN settings contact your mobile operator directly (or of you can connect to a WiFi network on your
PC, or have a phone handy, try searching online to find the Internet APN settings for your mobile operator).
4.
See
http://windows.microsoft.com/en-us/windows-10/cellular-settings
or search the Microsoft website for
"
Windows 10 cellular settings
".
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