Troubleshooting
BASCP_EN
V08 | 08.2018
76
Left grinder overloaded/bloc-
ked
Right grinder overloaded/bloc-
ked
An excessively high current value
(>8 A) has been measured over a de-
fined period. The machine attempts to
start grinding 5 times, after which the
following message appears: "Left/right
grinder overloaded".
If another beverage is requested in this
state and the problems remain, the
message changes to "Left grinder
overloaded/blocked" or "Right grinder
overloaded/blocked". Beverage dis-
pensing is disabled.
►
Open the door.
►
Switch off the machine.
►
Check the grinder for blockages and remove any
foreign bodies.
►
Restart the machine.
►
If the fault appears again, contact your service
partner.
Hot water boiler excess tempe-
rature
The water supply has been interrupted.
►
Check the level of the drinking water tank or the
condition of the mains water supply.
The brewing unit is blocked.
►
Check and clean the brewing unit.
The machine has overheated.
►
Disconnect the machine from the power supply
and let it cool off.
The SSR is defective.
►
Contact your service partner.
The Klixon has triggered.
Steam boiler excess tempera-
ture
The water supply has been interrupted.
►
Check the level of the drinking water tank or the
condition of the mains water supply.
Blockage in the steam system
►
Check and clean the beverage outlet and steam
system.
The machine has overheated.
►
Disconnect the machine from the power supply
and let it cool off.
The SSR is defective.
►
Contact your service partner.
The Klixon has triggered.
Hot water temperature too low
Steam boiler temperature too
low
Error while heating
►
Disconnect the machine from the power supply.
►
Connect the machine again and switch it on.
Hot water boiler heating time
out
Steam boiler heating time out
Although the heating is switched on,
the set temperature was not reached
within 5 minutes.
►
Contact your service partner.
NTC hot water boiler short
NTC steam boiler short
The main board does not detect a re-
sistance. A maximum temperature (ap-
prox. 150°C) is measured.
Beverage dispensing is disabled.
►
Contact your service partner.
NTC hot water boiler open
NTC steam boiler open
The temperature sensor is not con-
nected. A minimum temperature is
measured.
►
Contact your service partner.
Brewing unit excess current
Excess current was detected on the
brewing unit motor.
►
Contact your service partner.
Brewing unit idle current
Even when the brewing unit is not run-
ning, it must consume a minimal
amount of current. If it does not, there
is a fault. This may be due to the brew-
ing unit, the power board or the wiring.
►
Check the brewing unit for blockages.
►
If the fault persists, contact your service partner.
Display message
Cause
What to do
