T
R O U B L E S H O O T I N G
77
Testing TextBridge Pro
Restarting Windows 95, 98, 2000 or Me in safe mode or Windows NT
in VGA mode allows you to test TextBridge Pro on a simplified system.
This is recommended when you cannot resolve crashing problems or if
TextBridge Pro has stopped running altogether. See Windows online
Help for more information.
t
To test TextBridge Pro in safe mode (Windows 95, 98, 2000 or Me):
1. Restart your computer in safe mode by pressing F8 immediately after
you see the ‘Starting Windows’ message.
2. Launch TextBridge Pro and try performing OCR on an image. Use a
known image file, for instance one of the supplied sample image files.
• If TextBridge Pro does not launch or run properly in safe
mode, then there may be a problem with the installation.
Uninstall and reinstall TextBridge Pro (see the end of this
chapter), and then run it in Windows safe mode.
• If TextBridge Pro runs in safe mode, then a device driver on
your system may be interfering with TextBridge Pro
operation. Troubleshoot the problem by restarting Windows
in Step-by-Step Confirmation mode. See Windows online
Help for more information.
t
To test TextBridge Pro in VGA mode (Windows NT):
1. Restart your computer.
2. Select Windows NT Workstation Version 4.00 [VGA mode] and
press Enter.
3. Press Ctrl+Alt+Del and select Task Manager.
4. In the Task Manager dialog box, select all background applications
and click End Process. See Windows online Help for more
information.
Note
Your scanner will not run with TextBridge Pro in safe mode or
VGA mode, so do not test scanner problems in this configuration.
Содержание TEXTBRIDGE PRO 11
Страница 1: ......
Страница 84: ...84 TECHNICAL INFORMATION ...