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PTZ can self-
test, but no
infrared image ,
or image
instable
Lack of power
input
Please check whether the input voltage
could meet the requirements
PTZ can
PTZ parameters Please keep the PTZ parameters to the
self-test,
but
can't be
controlled by
the software
was modified
default settings , that is, the address
bits is 2 , the baud rate
is 9600 , the agreement is Pelco-P
485 control lines
loose
reinforce the 485 control line
Circuit board
failure
overhaul
Infrared image
lost when the
PTZ rotating
Lack of power
input
Please check whether the input
voltage could meet the requirements
Infrared video
cable is poor
contact
Reconnect the video cable
Circuit board
failure
overhaul
Thermal image
can not be
displayed
on
the computer
Computer and
thermal imager
connection
error.
Reconnect the computer and the
thermal imager.
The IP address is
error.
Enter the correct IP address.
Fail to install
ActiveX
Allow IE to install the ActiveX.
over
temperature
alarm failure
Not open the
over temperature
alarm
Open the over temperature alarm