Thermostat is calling for heating or
cooling, however there is no output
：
Please check the connection of jump
wire on the back part of thermostat.
Low battery flashing :
Battery is low and needs to be
replaced.
The backlight time is too short:
Refer to page 34 of the manual, item
11.Option 3 to change backlight to
remain on continuously.
Thermostat displays Comp Dly
flashing:
The thermostat is doing
Compressor time delay protection.
Thermostat display has Chg UV/
Chg Filter icon flashing :
Reminder that the UV light / Filter
needs to be cleaned or replaced.
Thermostat is not following the
RUN schedule:
a. check the setting of the program
, refer to the manual planning your
program, Page 23 in operation
manual.
b. check if thermostat is in
Permanent Hold, Page 24 in
operation manual. If so, press Run,
and the thermostat will follow the
presetting program.
c. check the configuration table
and confirm the value of the Item
14 (PRGM) to be 7, Page 35 in
operation manual.
How do I open the back cover?
Grasp top and button of wall plate and
pull to remove from thermostats.
Does it work with Amazon Echo/
Alexa or the new Google home?
No.
Support systems:
Single stage Gas,Oil,Electric Single
Stage,Heat Pump.
Does the thermostat need a C wire?
Yes,It has a C-line
Will this work with 2 wire line volt
system?
Yes
Why does the temperature display
differ from the actual temperature?
The difference can be from tolerance
of temperature components,location,
indoor aid flow condition.You can do
some small calibration from configuration
12 refer to page 35 in operation manual.
Can you reset this thermostat from
any location ?
Yes,you can refer page 12 in
operation manuals to reset setting.
Why couldn’t find SSID number
from mobile?
a.Thermostat get connect 24V
power.
b.Make sure thermostat is in AP
mode,refer APP manuals.
C.Some Android smart phone
should open GPS function to find
SSID .
41
42
