background image

Have you cleared your app cache?

Press       on your remote and scroll to Settings at the top right of the screen.
Locate Apps in the menu and find the 

max

TV Stream 

app. Select Clear

Cache and press 

OK

. If the problem persists, you can also clear data

and force stop the app within this menu. You’ll need to log back into the

max

TV Stream

 app once this is done.

Do you have any notifications?

At the top of your screen you may have notifications alerting you of issues
with your service such as required app updates, internet connection issues
or low batteries in your remote.

Have you restarted your media box?

Press       on your remote control and scroll to Settings at the top of the screen.
Locate Device Preferences and then select About. Scroll down to Reboot and
press 

OK

. Or you can restart your media box by unplugging the power cable for

30 seconds and reconnecting it.

If you’re having a problem with the maxTV Stream app.

SAS191039BC_MaxTVStream_SetupGuide_17x19cm_REV1_x1a.pdf   7   2021-07-23   2:09 PM

Содержание maxTV Stream

Страница 1: ...Set up Guide...

Страница 2: ...You re only a few simple steps away from streaming endless entertainment...

Страница 3: ...nage your username and password Your mySASKTEL account is required to log into maxTV Stream Please also link your account to your mySASKTEL account Google account For the best experience it s importan...

Страница 4: ...on your TV Your maxTV Stream media box will start up automatically Connect your maxTV Stream media box to your TV using the HDMI cable included with your media box If connecting to the internet via a...

Страница 5: ...e batteries included in the maxTV Stream remote Follow the on screen set up instructions to complete the installation Wi Fi set up or confirm Ethernet connection Google sign in Select apps that you wa...

Страница 6: ...ave you updated your maxTV Stream app Go to Google Play Store on your media box Search for maxTV Stream to download As the media box is being updated you may experience decreased video quality Please...

Страница 7: ...ou have any notifications At the top of your screen you may have notifications alerting you of issues with your service such as required app updates internet connection issues or low batteries in your...

Страница 8: ...visit sasktel com maxtvstreamsupport or call 1 800 SASKTEL Service Number Network Name SSID Default Wi Fi Password Wireless Key Personalized Wi Fi Password Important information for maxTV Stream accou...

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