28 QuickSeal
®
Cutter
Appendix
10 Appendix
10.1 Service
Repairs and service must be performed by authorized personnel.
Returning Devices
Devices requiring service should be sent to Sartorius.
Please complete the Service Maintenance and Request Form. E-mail the completed
form to [email protected]
Your request will be reviewed and a repair number will be assigned to the tool and
shipping instructions will be emailed.
DO NOT send tools until you receive your repair number.
Tools sent in without a repair number may be refused.
No repairs will be performed without consent.
Returned devices must be clean and in hygienically flawless condition and
packed carefully.
Transport damage as well as measures forsubsequent cleaning and disinfection
of the parts by Sartorius shall be charged to the sender.
10.2 Decontamination Declaration
When returning equipment, copy the following form as required, carefully complete
it and enclose it with the delivery documents.
The recipient must be able to inspect the completed declaration before removing
the device from the packaging