Sapido Technology Inc.
www.sapido.com.tw
173
13.
Q & A
Q1.
How to reconnect Door & Window Sensor (DDLA0z) and Motion Sensor (MDKA0z) to Security
Alarm Router (WDG71n) after unplugging or sensor firmware updating?
A1:
Press the ZigBee button on both Motion Sensor(MDKA0z) and Door & Window
Sensor(DDLA0z) separately once(about 1 sec) to reconnect with Security Alarm
Router(WDG71n).
Q2.
How long is the Door & Window Sensor (DDLA0z)'s battery life?
A2:
It can remain about 6 months, normally use.
Q3. Will the security system still working while powering cut?
A3: The Security Alarm Router (WDG71n) has inserted lithium battery, and both Motion Sensor
(MDKA0z) and Door & Window Sensor (DDLA0z) have inserted AAA batteries in order to
remain the security system working. So that when it detects the door is opened, the alarm
system will still on function. However, you cannot receive the push notification since there is
no power on your router (EX: xDSL)
Q4.
How to know the battery status?
A4:
Sapido APP will send you a push notification to remind you to change battery. Also, you
can check byself in “IOT Settings” page. When the battery symbol turn red represents low-
power, please change batteries soon.
Q5.Why both Door & Window Sensor (DDLA0z) and Motion Sensor (MDKA0z) will not make alarm
sound after they have been triggered?
A5: Please login to your Sapido APP to check your shield is on green
or not. Table below is
the instruction of the light symbols of the Security system.