Section 2C: Setting Your Phone’s Security
99
Resetting and Locking Your Phone
Through SMS
When your phone is lost or stolen, you can erase your
important personal information (such as Contacts entries, call
history, and messages) and lock your phone by sending a
special formatted SMS message to your phone.
From your computer, sign on to
www.sprint.com
and send a
message to your phone (input your 10-digit Sprint PCS Phone
number) in the following format:
\\ RESET **<Passcode>** RESET
<Passcode> - your defined passcode.
The default passcode is your phone’s 11 - digit
ESN (Electronic Serial Number), which is written
on the package or on the phone itself.
The locked phone will display the following message:
“If found, please call Sprint Customer Service 1-888-211-4727.”
Note:
To send a message from mailer software, input your 10-digit
Sprint PCS Phone Number followed by “@messaging.sprint.com.”
Your
Phone’
s
Security
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