14
TROUBLESHOOTING
WARNING: Always disconnect power to the water purifi er before performing any service or maintenance.
IMPORTANT: This unit is to be serviced ONLY by qualifi ed, and appropriately licensed, personnel.
Table 4 - Troubleshooting
Problem
Possible Cause
Corrective Action
Purifi er not operating
No electrical power....
Verify that the purifi er is connected to a live power
source.
Water leaking into/from purifi er.
Cracked or broken quartz sleeve...
Shut down purifi er, drain, and replace quartz
sleeve. See
“Quartz Sleeve Installation or
Replacement”
in the
“Maintenance”
section
Quartz sleeve sealing o-ring (s) worn,
damaged...
Shut down purifi er, drain, and remove static
gland nut, replace sealing o-ring. See
“Quartz
Sleeve Installation or Replacement”
in the
“Maintenance”
section
Poor, or loose, connections or fi ttings
Tighten suspect connection or fi tting; or shut down
purifi er, drain, and remove fi tting or connection.
Clean threads; reapply thread sealing tape and
reinstall.
Poor purifi er performance AND/OR Low UV intensity (As
indicated on optional Guardian
TM
Ultraviolet Monitor)
Quartz sleeve fouled...
Clean quartz sleeve, see “
Quartz Sleeve
Cleaning
” in the “
Maintenance
” Section.
Sensor Probe, if equipped, lens
fouled...
Clean lens or Quartz Rod, see “
Optional
Ultraviolet Monitor Sensor Probe Cleaning
” in
the “
Maintenance
” section
Germicidal lamp output depreciating...
Replace lamp, as it nears its end of life
(EOL)
.
See “
Lamp Installation or Replacement
” in the
“
Maintenance
” section.
Germicidal lamp not functioning...
Replace lamp. See “
Lamp Installation or
Replacement
” in the “
Maintenance
” section
Low input voltage...
Verify input voltage to purifi er.
Change in water quality....
Have water tested to confi rm that it does not
exceed maximum recommended concentration
levels for use with this purifi er.
