7
Troubleshooting
To check whether a connection has been
established between the computers on the
network, there are a few simple tests you
can use to confirm this.
The UNC Test
With the UNC test you can check whether
there is a basic connection between the
computers.
Select
“Start”
, then
“Run”
. Type in the
name of the computer you are testing the
connection to as follows: \\ followed by the
name of the computer you are testing the
connection to. E.g. \\computer1. Then press
‘Enter
’
. If there is a connection, a window
will appear with the contents of shared
folders and drives on the computer you are
testing the connection to.
The Ping Test
With the ping command you can check
whether there is a connection to another
computer on the network, and that TCP/IP
has been set up correctly.
Start a DOS command prompt by clicking
“Start”
,
“Run...”
and write
“Command”
.
Write
“ping”
followed by the IP address of
the computer you are testing the connection
to, e.g. C:\> Ping 10.0.0.2.
If a connection to the specified computer is
then established, a sequence consisting of
“Response from”
followed by a number will
appear. If there is no connection, the mes-
sage
“Request timed out”
will appear.
The ping command also allows you to test
whether the network card and protocols are
set up correctly on each individual com-
puter. This is done as follows:
C:\> ping 10.0.0.X, (X is the last number of
the IP address on your own computer).
If the FireWire network card and IP proto-
cols have been set up correctly, a sequence
of
“Response from”
messages will appear,
indicating that the network’s basic compo-
nents have been installed correctly.
Are the computers unable to locate
each other?
1. Check that the cables have been
connected properly.
2. Check that the computers under the
“Identification”
tab in the network
setup have been set up so that all
computers on the network have
different computer names. See the
section on
“Setting up computer
names”
for the relevant version of
Windows.
3. Check that the IP addresses have
been set up correctly. See the sec-
tion on configuring the TCP/IP proto-
col.
If you require further help or guidance in
connection with your Sandberg product,
please refer to the relevant details on the
last but one page of this guide.
Enjoy your new Sandberg FireWire Hub.
ENGLISH
