4. Alignment and Troubleshooting
► Error Code
C2-2512
C2-3512
C2-4512
C2-5512
► Error message
Not Compatible Y toner cart.
Not Compatible M toner cart.
Not Compatible C toner cart.
Not Compatible K toner cart.
► Symptom
Toner cartridge is not compatible.
► Troubleshooting method
1) Print the supply information report. Check information of the toner cartridge.
2) If the toner cartridge is not a Samsung genuine toner cartridge, replace with new one.
► Error Code
C5-1110
C5-1120
► Error message
Prepare new Transfer belt
Replace new Transfer belt
► Symptom
The ITB Unit is at the end of its life.
► Troubleshooting method
1) Print the supply information report. Check the life remaining of the ITB unit.
2) If its life is at the end, turn the machine off and replace the ITB unit with new one.
► Error Code
C5-1310
► Error message
Install TR belt unit.
► Symptom
The ITB Unit is not installed properly.
► Troubleshooting method
1) Turn the machine off. Remove and reinstall the ITB unit.
2) Turn the machine on. If the problem persists, replace the ITB unit.
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