4. Alignment and Troubleshooting
► Error Code
A1-2114
A1-3621
A1-3622
A1-4111
A1-4112
A1-4310
► Error message
Error #A1-2114 Call for service
Error #A1-3621 Call for service
Error #A1-3622 Call for service
Error #A1-4111 Call for service
Error #A1-4112 Call for service
Error #A1-4310 Call for service
► Symptom
The motor for OPC/Deve/ITB does not operate normally.
► Troubleshooting method
1) Turn the machine off then on. If the error persists, turn the machine off again.
2) Remove the right cover.
3) Check if the connection between main board and 2 motors in the main drive unit are correct.
4) If the connection is OK, replace the motor in the main drive unit.
5) If the problem persists, replace the main drive unit.
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