4. Alignment and Troubleshooting
► Error Code
C2-2320
C2-2410
C2-3320
C2-3410
C2-4320
C2-4410
C2-5320
C2-5410
► Error message
Error #C2-2320 Install Y toner
Install yellow toner cartridge
Error #C2-3320 Install M toner
Install magenta toner cartridge
Install cyan toner cartridge
Error #C2-4320 Install C toner
Install cyan toner cartridge
Error #C2-5320 Install K toner
Install black toner cartridge
► Symptom
The toner cartridge is not installed or the CRUM has some problem.
► Troubleshooting method
1) Check if the toner cartridge is installed properly. Turn the machine off then on.
2) If the error message is not disappear, remove the toner cartridge. Thoroughly roll the cartridge five or six times to
distribute the toner evenly inside the cartridge. And reinstall the toner cartridge.
3) If the problem persists, check that the CRUM contact area is contaminated. Clean it.
4) If the problem persists, replace the toner cartridge with new one.
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