Samsung WW60A312 Series, Руководство пользователя

Страница: 347 / 360

English 47
Troubl
eshooting
Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, fi rst check the table below and try the suggestions.
Problem Action
Does not start.
• Make sure the washing machine is plugged in.
• Make sure the door is properly closed.
• Make sure the water taps are open.
• Make sure to press or tap Start/Pause to start the washing machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to fi ll, it will make a series of clicking
noises to check the door lock and does a quick drain.
• Check the fuse or reset the circuit breaker.
Water supply is
insuf
fi cient, or no water
is supplied.
• Fully open the water tap.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is suf fi cient water pressure.
After a cycle, detergent
remains in the detergent
drawer.
• Make sure the washing machine is running with suf fi cient water
pressure.
• Make sure the detergent is added to the centre of the detergent drawer.
• Make sure the rinse cap is inserted properly.
• If using powder detergent, make sure the detergent selector is in the
upper position.
• Remove the rinse cap and clean the detergent drawer.
Excessive vibrations or
makes noise.
• Make sure the washing machine is installed on a level, solid fl oor that is
not slippery.
If the
fl oor is not level, use the levelling feet to adjust the height of the
washing machine.
• Make sure the shipping bolts are removed.
• Make sure the washing machine is not contacting any other object.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
• Overalls or metal-decorated clothes can cause noise while being
washed. This is normal.
• Metal objects such as coins can cause noise. After washing, remove
these objects from the drum or
fi lter case.
WW3000AM_6KG_LE_00000000_EN.indd 47 WW3000AM_6KG_LE_00000000_EN.indd 47 2021-11-03 10:58:19 2021-11-03 10:58:19