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There Is a Problem with the Picture
When the TV has trouble with the picture, these steps may help resolve the problem.
Testing the picture
Settings
Support
Self Diagnosis
Start Picture Test
Try Now
Before you review the list of problems and solutions below, use
Start Picture Test
to determine if the problem is
caused by the TV.
Start Picture Test
displays a high definition picture you can examine for flaws or faults.
The problem
Try this!
Flickering and Dimming
If your TV is flickering or dimming sporadically, you may need to disable some of the energy
efficiency features.
Disable
Ambient Light Detection
,
Power Saving Mode
, or
Motion Lighting
.
●
Settings
General
Eco Solution
Ambient Light Detection
●
Settings
General
Eco Solution
Power Saving Mode
●
Settings
General
Eco Solution
Motion Lighting
Component Connections/
Screen Color
If the color on your TV screen is not correct or the black and white colors are off, run
Start
Picture Test
.
●
Settings
Support
Self Diagnosis
Start Picture Test
If the test results indicate that the problem is not caused by the TV, do the following:
●
Confirm that the video input connectors are connected to the correct external device video
output connectors.
●
Check the other connections as well. If the TV is connected to an external device via
a component cable, confirm that the Pb, Pr, and Y jacks are plugged into their proper
connectors.
Screen Brightness
If the colors on your TV are correct but just a little too dark or bright, try adjusting the
following settings first.
●
Settings
Picture
Expert Settings
Backlight
●
Settings
Picture
Expert Settings
Contrast
●
Settings
Picture
Expert Settings
Brightness
●
Settings
Picture
Expert Settings
Sharpness
●
Settings
Picture
Expert Settings
Color
●
Settings
Picture
Expert Settings
Tint (G/R)
Blurring, or Juddering
If you notice blurring or juddering on the screen, use the
Auto Motion Plus Settings
function
to resolve the issue.
●
Settings
Picture
Expert Settings
Auto Motion Plus Settings
