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(HDMI-CEC) Isn't Working
When (HDMI-CEC) isn't working, these steps may help resolve the problem.
The problem
Try this!
does not work.
Confirm that the device is an device. The system supports devices
only.
Check if the power cord of the device is properly connected.
Check the cable connections of the device.
Go to
(HDMI-CEC)
(
Settings
General
External Device Manager
(HDMI-CEC)
) and see if
(HDMI-CEC)
has been set to
On
.
may not function when some other functions are active, including Channel Search,
Smart Hub, Initial Setup, etc.
If you have disconnected and then reconnected the HDMI cable, scan for devices again or turn
your TV off and on.
I want to start .
Move the focus to the device at
Source
, and then press the up directional
button.
Check if the device is properly connected to the TV, and then select
(HDMI-
CEC)
(
Settings
General
External Device Manager
(HDMI-CEC)
)
menu to see if
(HDMI-CEC)
is set to
On
.
I want to exit .
Set
(HDMI-CEC)
(
Settings
General
External Device Manager
(HDMI-CEC)
) to
Off
.
The message "Connecting
to device..." or
"Disconnecting from
device" appears
on the screen.
You cannot use the remote control when the TV is configuring or switching to a
viewing mode. Use the remote control after the TV has completed the configuration or
has switched to a viewing mode.
The device won't
play.
You cannot use the play function when
Start Setup
is in progress.
The connected device is
not displayed.
Check whether the device supports .
Check whether the HDMI cable is properly connected.
Go to
(HDMI-CEC)
(
Settings
General
External Device Manager
(HDMI-CEC)
) and see if
(HDMI-CEC)
has been set to
On
.
Scan for devices again.
devices must be connected to the TV using an HDMI cable. Make sure the device is
connected to your TV with an HDMI cable. Some HDMI cables may not support .
If the connection is terminated because there has been a power failure or the HDMI cable has
been disconnected, please scan for the device again.
The TV audio is not being
played through the
receiver.
Connect an optical cable to the TV and the receiver.
ARC enables the TV to output digital sound via the HDMI (ARC) port.
However, ARC is only available when the TV is connected to an audio receiver that supports
ARC.
