6
Troubleshooting wireless Internet connectivity issues
After reading the following content, troubleshoot the wireless Internet connection issue. If the problem
persists, contact your Internet Service Provider.
Wireless network connection failed
If a selected wireless router is not found, go to
Open Network Settings
, and then select the correct router.
Unable to connect to a wireless router
1.
Check if the router is turned on. If it is, turn it off and then on.
2.
Enter the correct password if required.
IP auto setting failed
1.
Configure the settings in
IP Settings
.
2.
Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back in.
3.
Enter the correct password if required.
Unable to connect to the network
1.
Check all
IP Settings
.
2.
Enter the correct password if required.
Connected to a local network, but not to the Internet
1.
Make sure that the Internet LAN cable is connected to the router's external LAN port.
2.
Check the DNS values in
IP Settings
.
Network setup is complete, but unable to connect to the Internet
If the problem persists, contact your Internet Service Provider.
