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Samsung UE55KS7500, Электронное руководство

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Finding the contact information for service

     

Settings

   

Support

   

Contact Samsung

 

Try Now

You can view the address of the Samsung website, the call centre phone number, your TV's model number, 
your TV's software version, the Smart Hub info, and other information you may need to get service support 
from a Samsung call agent or the Samsung website.

 

"

You can also find information by reading the QR code of the product.

Requesting service

   

Settings

   

Support

   

Request Support

 

Try Now

 

"

This function is not available in specific geographical areas.

You can request a service when you encounter a problem with the TV. Select 

Request Support

, and then 

agree to the terms and conditions for the service request. Select 

Request Support

 again, select the item 

matching the problem that you encountered, and then select 

Send

.

Diagnosing the TV operation

You can see the output status for video and audio data. In addition, you can configure the settings for broadcasting 
signal strength and Smart Hub & TV factory resets. 

     

Settings

   

Support

   

Self Diagnosis

 

Try Now

You can check whether the display and sound of the TV are normally output. In addition, you can configure 
the settings for Smart Hub and TV factory reset.

Содержание UE55KS7500

Страница 1: ...E MANUAL Thank you for purchasing this Samsung product To receive more complete service please registeryour product at www samsung com register Model Serial No...

Страница 2: ...igital audio optical cable 11 Connecting Bluetooth Devices Connecting a Computer 11 Connecting through the HDMI port 12 Connecting through your home network Connecting a Mobile Device 12 Using Smart V...

Страница 3: ...screen Using Voice Interaction 34 Setting up Voice Interaction 34 Running Voice Interaction TVViewing Viewing Digital Broadcast Information at a Glance 35 Using the guide 36 Changing the broadcast sig...

Страница 4: ...sing the Timer 56 Setting the current time 57 Using the timers Using the Screen Burn Protection and Energy Saving Functions 58 Preventing screen burn 58 Reducing the energy consumption of the TV Using...

Страница 5: ...is set to On Read Before Using Voice Interaction 88 Precautions forvoice interaction 88 Requirements for using voice interaction Read Before Using Apps Read Before Using the Web Browser Read Before P...

Страница 6: ...ernet wired orwirelessly NetworkSettings Network Type How do you connect to the Internet Wireless Wired The image may differ by the specific model and area Using Smart Hub Enjoy the multiple functions...

Страница 7: ...Control Using Voice Interaction Say command into the microphone on Samsung Smart Control for the desired operation This function may not be supported depending on the model or geographical region Thi...

Страница 8: ...bers or delete channels Running the Edit Channel function Live TV Channel List Right directional button Edit Rearranging or deleting channels Live TV Channel List Edit Edit Channel Change Number or De...

Страница 9: ...ssary if you connect a cable box or satellite receiver It is best to connect the both connectors using a Multi Switch or DiSEqC Switch etc and to set Aerial Connection Type to Dual Oscillator A connec...

Страница 10: ...work Settings Try Now Connect to an available network Establishing a wired Internet connection LAN Use Cat7 STP Type cable for the connection Shielded Twist Pair The TV will not be able to connect to...

Страница 11: ...n the list select Add Network and then enter the network s SSID name manually Select WPS in the network setup screen and then press the WPS or PBC button on the wireless router The TV is automatically...

Страница 12: ...urning it off and on again IP auto setting failed 1 Do the following or configure the IP Settings manually 2 Make sure that the DHCP server is enabled on the router and reset the router Unable to conn...

Страница 13: ...r the correct password if required IP auto setting failed 1 Do the following or configure the IP Settings manually 2 Make sure that the DHCP server is enabled on the router Then unplug the router and...

Страница 14: ...with COMPONENT IN AV IN Connect the component cable to the component input connections of the TV and the component output connectors of the device using component and AV adapters as shown in the image...

Страница 15: ...ct the adapters between the COMPONENT AV IN port on your TV and the OUT port on an external device When connecting the cables be sure to match the colours between the cables and ports If you want to u...

Страница 16: ...nformation refer to Connection Guide Source Connection Guide Connecting a Computer Use the TV as a computer monitor or connect the TV to a computervia your network and access the computer s content Co...

Страница 17: ...on and contents sharing 1 Launch the Smart View Screen Mirroring function on your mobile device The mobile device searches for available devices to connect to 2 Select the TV from the list Then the TV...

Страница 18: ...so that it is close to and facing the TV When a USB device is connected to the USB port a pop up message appears that lets you switch easily to the media content listed on the device Editing external...

Страница 19: ...thernet Use an HDMI cable with a thickness of 17mm or less Using a non certified HDMI cable may result in a blank screen or a connection error Some HDMI cables and devices may not be compatible with t...

Страница 20: ...Connecting a Computer Supported Resolutions As long as file sharing is activated unauthorised access may occur When you do not need to access data disable file sharing Connection notes for mobile dev...

Страница 21: ...About the Samsung Smart Control This function may not be supported depending on the model or geographical region This function is available for the remote control with a microphone...

Страница 22: ...ailed programme information appears Return Press to return to the previous menu When pressed for 1 second or more the running function is terminated When pressed while you are watching a programme the...

Страница 23: ...nected to the TV by using the remote control For this purpose register external devices by following the instructions on the screen You can also use the Anynet HDMI CEC function to operate external Sa...

Страница 24: ...keys Moves the focus Windows key Displays the menu Enter key Selects or runs a focused item ESC key Returns to the previous screen F1 F2 F3 F4 key F5 key Launches the Home Screen F6 key Displays the...

Страница 25: ...er text on your TV Using additional functions Select on the QWERTY keyboard screen The following options are available Recommend text Reset recommended text data Predict Next Character when using dire...

Страница 26: ...n account with the service provider or a Samsung account For more information refer to Using a Samsung account To use this feature the TV must be connected to the Internet Some Smart Hub features may...

Страница 27: ...speakers the TV uses for audio output Sound Mode You can select a sound mode to optimise your listening experience Audio Language You can select a audio language Subtitle Turns the subtitles on or off...

Страница 28: ...you want to specify a new position and press the down directional button and then select Move Launching Smart Hub automatically Settings System Expert Settings Autorun Smart Hub Try Now When you set A...

Страница 29: ...ons select View Details If you want your account to be protected select Profile image selection and password entry High security in the field below the password field If you want the TV to log you in...

Страница 30: ...emove the account information you must be logged in to your Samsung account Using the GAMES Service Enjoy games provided with Smart Hub GAMES GAMES My Games Spotlight All Games Controller Trending The...

Страница 31: ...a game on a USB device You can play a game installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected during game playing the game is terminated You ca...

Страница 32: ...es Options Lock Unlock The check boxes appear for individual games 2 Select a game to lock or unlock A locked game is already checked To lock a game check on it To unlock the game release the check 3...

Страница 33: ...lled The default apps may differwith the region Installing and running an app Installing an app 1 Move to the desired app to install and then press the Select button The detailed information screen ap...

Страница 34: ...pps screen move the focus to the desired app and then press and hold the Select button Also select My Apps Options to manage installed apps Adding to Home Screen 1 Select My Apps Options Add to Home 2...

Страница 35: ...pp to lock or unlock 3 Select Done Then the selected game is locked or unlocked Automatically updating apps The installed apps can be automatically updated If you do not want automatic update set My A...

Страница 36: ...Search Index Recent pages Try Now Allows you to access the corresponding menu item and try out the feature right away Link Allows you to access the corresponding reference page The e Manual cannot be...

Страница 37: ...tant files before connecting a USB device Samsung is not responsible for damaged or lost files To connect the TV to a computer refer to Connecting a Computer To connect the TV to a mobile device refer...

Страница 38: ...isplays a thumbnail list of the media content saved on the USB device and then select the media content to play from the list The media content plays To stop playing media contents press the button Fu...

Страница 39: ...the screen This Guide differs by the language forwhich Voice Interaction is supported Setting up Voice Interaction Turning the voice on off Settings System Expert Settings Voice Interaction Voice Feed...

Страница 40: ...wing functions appears Scheduled viewing After selecting Schedule Viewing you can schedule viewing for a broadcast scheduled program For more information about watching or Schedule Viewing refer to Se...

Страница 41: ...gital channels Recording Programmes Record a current or upcoming programme using a USB device instead of a video recorder The appears next to the recording scheduled programmes and channels This funct...

Страница 42: ...ecordings Scheduled Schedule Recording Managing the schedule recording list Live TV Schedule Manager or Recordings Scheduled Edit Canceling a schedule recording Live TV Schedule Manager or Recordings...

Страница 43: ...e Viewing on the pop up menu that appears The Programme Info Screen Press the Select button while watching the TV Then the Programme Info window appears Select a broadcast scheduled programme by using...

Страница 44: ...To activate the Timeshift function while watching TV press and hold the Select button and then select on the programme Info window For more information about buttons refer to Buttons and functions ava...

Страница 45: ...e list by Channel Number or by Name This option is only available on digital channels Aerial Allows you to choose between Terrestrial Cable and Satellite This option is only available on certain model...

Страница 46: ...er is changed its channel information is not updated automatically Creating a Personal Favourites List Designate frequently watched channels as favourite channels Favourite channels are highlighted in...

Страница 47: ...ght directional button on the your remote control select Favourites Favourites 1 Favourites 5 Edit Edit Favourites screen appears Removing channels from a favourites list Select channels in favourite...

Страница 48: ...Picture and Sound menus Extracting highlights automatically Settings Picture Special Viewing Mode Sports Mode Auto Highlights Try Now However Auto Highlights is not available When you are switching th...

Страница 49: ...to do this DVB T2 system may not be available in specific geographical areas Configuring advanced broadcasting settings Settings Broadcasting Expert Settings Try Now Reading digital text Settings Broa...

Страница 50: ...a Settings Broadcasting Expert Settings Country Area Try Now You can select your country so that the TV can correctly auto tune the broadcasting channels 1 Enteryour PIN number 2 Change your area To c...

Страница 51: ...or analogue broadcasts Fine tuning analog broadcasts Settings Broadcasting Expert Settings Fine Tune This function is only available for analogue broadcasts Transferring channel list Settings Broadcas...

Страница 52: ...y available on certain models in specific geographical areas Showing common interface menu Settings Broadcasting Common Interface Try Now You can view information about common interfaces CI Menu Enabl...

Страница 53: ...Standard Is the default mode suitable for general viewing environments Natural Reduces eye strain for comfortable viewing experience Movie Is suitable forwatching TV or movies in dark environments Co...

Страница 54: ...n automatically For the SUHD models each HDMI connection can be individually optimized for HDMI UHD Color For the UHD models make sure to connect to the HDMI IN 1 port of the TV When you connect the T...

Страница 55: ...w Colour Space Try Now Cinema Black This function is not available on certain models in specific geographical areas Reset Picture Try Now Picture Support Functions Configure the picture settings foryo...

Страница 56: ...and input signals Changing the picture size automatically Settings Picture Picture Size Auto Wide This function is not available on certain models in specific geographical areas Changing the picture s...

Страница 57: ...nd Quality Change the Sound Mode and adjust Expert Settings Choosing a sound mode Settings Sound Sound Mode Try Now You can select a sound mode to optimise your listening experience Configuring advanc...

Страница 58: ...ers connected via HDMI Bluetooth orWi Fi networks If you want to use the volume control of a connected source device to control the sound deactivate Auto Volume When you use Auto Volume with a source...

Страница 59: ...to a Samsung audio device Settings Sound Expert Settings Wireless Speaker Manager Samsung Audio Devices You can hear TV sound by selecting a Samsung audio device To use a Bluetooth speaker set Sound...

Страница 60: ...nd Expert Settings Wireless Speaker Manager Multiroom Link Settings You can connect a Samsung Multiroom Link compatible speaker to the TV to enjoy a richer sound This function is not available on cert...

Страница 61: ...he accuracy of the time information received may differwith the channel and signal Changing the current time Settings System Time Clock Time Offset Time Offset adjusts the time through a network conne...

Страница 62: ...Music or Photo options are available However there are some requirements as listed in the below If the folder that you choose has sub folders you can select a sub folder in the same fashion This funct...

Страница 63: ...the ambient light level to reduce power consumption If the Eco Sensor has adjusted the screen s brightness level you can select the Min Backlight to manually adjust the minimum screen brightness Energ...

Страница 64: ...e Note that some HDMI cables may not support Anynet HDMI CEC The TV remote control may not work under certain circumstances If this occurs select the Anynet device again Anynet HDMI CEC works only wit...

Страница 65: ...audio settings return to the default settings after a software update Updating the TV automatically Settings Support Software Update Auto update This function may take a longer time if a different ne...

Страница 66: ...Smart Security Monitoring Results Using Other Functions View other setup functions Running the accessibility functions Settings System Accessibility Try Now Enabling voice guides forthe visually impa...

Страница 67: ...les use the sub title feature of the DVD or Blu ray player and the player s remote control Subtitle Turns on or off the subtitle Subtitle Mode Sets the subtitle mode Subtitle Language Sets the subtitl...

Страница 68: ...ransparency Try Now You can adjust the menu s transparency Setting High Contrast to On automatically switches the menu display mode to opaque You cannot manually change the Settings Menu Transparency...

Страница 69: ...etooth devices to be louder than that of the TV speaker When you connect the Bluetooth devices to the TV Multi output Audio menu is activated For more information about connecting Bluetooth devices to...

Страница 70: ...ramme Rating Lock blocks programmes with ratings higher than those desired This is useful for controlling what children watch on TV This will not function for programmes originating from external sour...

Страница 71: ...all other uses select Home Use With Store Demo some functions are disabled and the TV automatically resets itself after a preset amount of time Restoring the TV to the factory settings Settings Suppor...

Страница 72: ...Access services from entertainment providers online providers and CE manufactures through HbbTV This function is only available on certain models in specific geographical areas Some channels may not i...

Страница 73: ...the non HbbTV text input mode Using a TVViewing Card CI or CI Card Watches paid channels by inserting your TV viewing card slot into the COMMON INTERFACE slot 2 CI card slots are available depending...

Страница 74: ...CI or CI CARD carefully pull it out with your hands since dropping the CI or CI CARD may cause damage to it Insert the CI or CI CARD in the direction marked on the card The location of the COMMON INTE...

Страница 75: ...ge are colour coded and can be selected by coloured buttons Press the colour corresponding to the topic of your choice A new colour coded page appears Items can be selected in the same way To display...

Страница 76: ...Part Contents A Selected page number B Broadcasting channel identity C Current page number or search indications D Date and time E Text F Status information FASTEXT information...

Страница 77: ...Does Remote Service Do Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely Diagnose your TV Adjust the TV settings foryou Perform a factory reset yo...

Страница 78: ...available in specific geographical areas You can request a service when you encounter a problem with the TV Select Request Support and then agree to the terms and conditions for the service request Se...

Страница 79: ...eir proper connectors Screen Brightness If the colours on your Samsung TV are correct but just a little too dark or bright try adjusting the following settings first Select Settings Picture Expert Set...

Страница 80: ...nalogue and digital channels The colour is wrong or missing If you re using a Component connection make sure that the Component cables are connected to the correct jacks Incorrect or loose connections...

Страница 81: ...er If you are using an external device check the device s audio output option For example you may need to change your cable box s audio option to HDMI if the box connected to your TV is using an HDMI...

Страница 82: ...s with digital channels Go to Subtitle Settings System Accessibility Subtitle and change the Subtitle Mode Some channels may not have subtitle data The picture is distorted The compression of the vide...

Страница 83: ...repeater halfway between yourwireless router and your TV The most common wireless technology 802 11g wireless G operates at a frequency of 2 4 GHz This frequency is widely used by many cordless phone...

Страница 84: ...ccess additional features and functions offered by that broadcast What is an interactive service and how does it work Interactive services include viewer surveys quizzes ticket requests product purcha...

Страница 85: ...nynet HDMI CEC has been set to On Check whether the TV remote control is in TV mode Check whether the remote control is Anynet compatible Anynet may not function when some other functions are active i...

Страница 86: ...TV using an HDMI cable Make sure the device is connected to your TV with an HDMI cable Some HDMI cables may not support Anynet If the connection is terminated because there has been a power failure or...

Страница 87: ...steps may help resolve the problem The problem Try this Some files can t be played This problem may occurwith high bitrate files Most files can be played back but you might experience problems with h...

Страница 88: ...ion The TV smells of plastic This smell is normal and will dissipate over time The Signal Information option under Self Diagnosis isn t activated Verify that the current channel is a digital channel T...

Страница 89: ...g a popping noise The expansion and contraction of the TV s outer casing may cause a popping noise This does not indicate a product malfunction The TV is safe to use The TV is making a humming noise Y...

Страница 90: ...type USB hard drives are not supported USB memory sticks are not supported The total recording capacity may differwith the amount of available hard drive space and the recording quality level Schedul...

Страница 91: ...rives are not supported USB memory sticks or flash drives are not supported The total recording capacity may differwith the amount of available hard drive space and the recording quality level If the...

Страница 92: ...gnals If HDMI UHD Color is set to Off Frame rate fps Colour Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 50 60 8 bit O If HDMI UHD Color is set to On Frame rate fps Colour Depth...

Страница 93: ...forvoice commands is between 75 dB and 80 dB Read Before Using Apps Read this information before using Apps Due to the product characteristics featured on the Samsung Smart Hub as well as limitations...

Страница 94: ...y differwith the version of the application installed on the TV An application s functionality may change in future versions of the application If this occurs run the application s tutorial orvisit th...

Страница 95: ...h as the font size and colour selection may not be available There is a limit to the number of bookmarks and the size of the log file that can be saved The number of windows that can be opened concurr...

Страница 96: ...DD port We recommend that you use an external hard drive with its own power adapter Certain digital cameras and audio devices may not be compatible with the TV If there are multiple USB devices connec...

Страница 97: ...sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass Powerdivx psb SMPTE TT Text xml Supported internal subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV S...

Страница 98: ...t Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels wma WMA WMA Supports up to 10 Pro 5 1 channels WMA los...

Страница 99: ...mv MVC mp4 mov AVI MKV DivX 3 11 4 5 6 3gp vro ASF MP4 MPEG4 SP ASP 60 Dolby Digital LPCM mpg mpeg ts 3GP MOV FLV Window Media Video v9 VC1 ADPCM IMA MS AAC HE AAC tp trp VRO VOB MPEG2 1920x1080 20 WM...

Страница 100: ...vel 4 1 does not support FMO ASO RS H 264 UHD is supported up to Level 5 1 HEVC FHD is supported up to Level 4 1 and HEVC UHD is supported up to Level 5 1 VC1 AP L4 is not supported All video codecs e...

Страница 101: ...16 9 Standard Custom 4 3 Digital channel 3840 x 2160p 24 30Hz 16 9 Standard Custom Digital channel 3840 x 2160p 50 60Hz 16 9 Standard Custom Digital channel 4096 x 2160p 16 9 Standard Custom HDMI 720...

Страница 102: ...HCP the TV can use a DHCP or static IP address to connect to the wireless network Select a channel that is not currently in use for the wireless router If the channel set for the wireless router is cu...

Страница 103: ...esolution not included in the tables can result in a blank screen or just the power indicator turning on Refer to the user manual of your graphics card for compatible resolutions IBM Resolution Dots x...

Страница 104: ...00 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 Hz...

Страница 105: ...1080i 50 Hz 28 125 50 000 74 250 1920 x 1080i 60 Hz 33 750 60 000 74 250 1920 x 1080 24 Hz 27 000 24 000 74 250 1920 x 1080 25 Hz 28 125 25 000 74 250 1920 x 1080 30 Hz 33 750 30 000 74 250 1920 x 108...

Страница 106: ...nvironment Lip sync errors may occur The TV and Bluetooth Devices may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When a part of your body is in contact...

Страница 107: ...V does not play audio Slow Motion Allows you to play the video in slow playback speed 1 8 1 4 1 2 by selecting the button Previous Next Views the previous or the next the multimedia content Rewind Fas...

Страница 108: ...round Music on playback screen Subtitles Controls video subtitles Subtitles Turns the subtitles on or off Language Sets the caption language Sync Adjusts the synchronisation when the video and the sub...

Страница 109: ...ion Timeshift You can pause and rewind live TV For more information about Timeshift refer to Using Timeshift This function is only available if the TV supports the recording function Buttons and funct...

Страница 110: ...programme in a PIP window while watching a recorded programme To exit PIP mode press the button again However Watch Live TV at the same time is not available with these TV operations You are switching...

Страница 111: ...Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Trademark Rovi and Rovi Guide are trademarks of...

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