Tro u b l e s h o o t i n g
Check this list of possible problems and solutions before bringing your vacuum to a service center. If you have a problem
you cannot solve, please call 1-800-SAMSUNG.
Problem
C
LEANER WON
’
T TURN ON
• Not firmly plugged in.
• No voltage in wall plug.
• Blown fuse or tripped breaker.
• On/Off switch not turned on.
C
LEANER WON
’
T PICK UP
• Circuit breaker tripped.
• Agitator brush rolls worn.
• Dirt cup full.
• Incorrect carpet height setting.
• Blockage in air flow passage.
• Pre-filter clogged.
• Dirt cup not properly installed.
• Filter assembly not assembled properly.
• Blockage in hose.
• Broken belt.
• Hose not inserted fully.
L
IGHT WILL NOT WORK
• Burned out light bulb.
A
BNORMAL SOUND
• Strange sound like air rushes
Possible solution
• Plug unit in firmly.
• Check fuse or breaker.
• Replace fuse or reset breaker.
• Slide to on.
• Tighten the screw of the handle.
• Reset circuit breaker.
• Replace brush rolls.
• Empty dirt cup.
• Move nozzle control knob to lower settings.
• Clear HEPA cartridge filter by eighter tapping the side
of the dirt cup.
• Clean pre-filter.
• Position dirt cup properly.
• Ensure that filter assembly is positioned properly.
• Clear blockage.
• Replace belt.
• Clean hose or nozzle area.
• Replace light bulb.
• Check for clogs.
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