My Account 14
Section 3: My Account
You can manage your payLo by Virgin Mobile account
directly from your phone. The most important tasks
are outlined here. For more information about your
account, go to
www.virginmobileusa.com
.
Top-Up is how you add money to your payLo by Virgin
Mobile account balance. You can Top-Up your payLo
by Virgin Mobile account right from your phone. First,
buy a Top-Up card at one of the thousands of retailers
that carry them, or register your debit card, credit
card, or PayPal account at
www.virginmobileusa.com
.
Checking your Account Balance
There are two ways to check your payLo by Virgin
Mobile account balance:
•
From the Main screen, press the navigation key up.
•
From the Main screen, press
Menu
(Left Option
Button)
➔
My Account
➔
Balance & usage
. Your
balance and important account information display
on-screen.
When your balance is low, you can Top-Up your
account from your phone as follows:
Top-Up Your Minutes with a Top-Up Card
1.
Buy a Top-Up card from any available retailer.
2.
From the Main screen, press
Menu
(Left Option
Button)
➔
My Account
.
3.
Use the navigation keys to scroll to the
Top-Up
link and press
.
4.
With the “Top-Up card” field highlighted, press
.
5.
Enter your account PIN (vKey) and press
.
6.
Use the navigation key to select
Login
and
press .
7.
Enter the Top-Up card’s PIN number and press
.
8.
Select
Top-Up Now
and press
.
9.
At the “Confirmation” screen, select
Yes
by
pressing .
10.
At the “Approved” screen, scroll to
OK
and
press .
11.
Press
to exit the process.
Other Methods to Top-Up Your Account
Before you can Top-Up from your phone using a debit
card, credit card, or PayPal account, you must first
register the card or PayPal account at
www.virginmobileusa.com
.
1.
From the Main screen, press
Menu
(Left Option
Button)
➔
My Account
.
2.
Use the navigation keys to scroll to the
Top-Up
link and press
.
3.
Enter your Account PIN and press
.
4.
Scroll down to select “Login” and press
.
paylo M340.book Page 14 Monday, July 19, 2010 3:14 PM