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access cost. Your phone is connected only to the service provider during this exchange; and your Service
Indicator displays while this is taking place indicating that your phone is storing this information into
memory ready for your use. Whenever information is not being exchanged your phone can receive calls.
To answer a call while in the Sprint PCS Wireless Web Browser press
TALK
. When your call is
completed, you are automatically returned to the wireless web session which is where you were when you
answered your call.
Ending a Browser Session
Simply press
END
to end a browser session and disconnect from the Sprint PCS Wireless Web session. If
your Web Guard setting (
Menu
2
ABC
5
JKL
) is "
Prompt to end
" or
both
", you will be prompted whether
you want to end the browser session.
Troubleshooting
If you’re having trouble using the Sprint PCS Wireless Web Browser, use the following troubleshooting
guide:
problem:
You can’t escape from a particular site.
Recommendation:
Go to the Sprint PCS Wireless Web home page by pressing and holding
CLR
.
Problem:
You continue to receive errors when using a certain site.
Recommendation:
Try again later. Sites are sometimes temporarily inaccessible due to high traffic, similar
to your home or office internet access. If the problem persists, there may be a problem with the site.
Problem:
The MiniBrowser appears to be malfunctioning or stops responding.
Recommendation:
Turn your phone off then on again. If that also fails, try removing the battery and then
replacing it.
If none of these solutions work, please contact Sprint PCS Customer Care.
Problem:
An error message says that my phone is not yet registered for Sprint PCS Wireless Web services.
Recommendation:
Sprint PCS Wireless Web services can take longer to activate than voice services. Please
try again later. If the problem persists for more than one day, please contact Sprint PCS Customer Care.
Problem
: The message "Service Not Available" appears.
Recommendation:
Your phone can’t acquire a signal or you are in an area that does not yet support Sprint
PCS Wireless Web services. If possible, move to an area that supports Sprint PCS Wireless Web services.
If you continue to receive this message, please contact Sprint PCS Customer Care.
Problem:
The message "Data Server Unavailable" appears.
Recommendation:
Sprint PCS Wireless Web services are temporarily unavailable for some reason. Please
try again later. If this problem persists, please contact Sprint PCS Customer Care.
Problem:
The message "IP Address Missing" appears.
Recommendation:
Your phone’s factory settings have been altered. Please contact Sprint PCS Customer
Care for assistance.