Samsung SL-M2625D Скачать руководство пользователя

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Printing quality problems

208

5. Troubleshooting

•

An unknown image
repetitively appears on a few
sheets

•

Loose toner

•

Light print

or contamination

occurs

Your machine is probably being used at an altitude of 1,000 m (3,281 ft) or above.

The high altitude may affect the print quality, such as loose toner or light imaging. Change the altitude setting for your machine (See
"Altitude adjustment" on page 155).

Condition

Suggested Solutions

Содержание SL-M2625D

Страница 1: ...ng the installation basic operation and troubleshooting on windows ADVANCED This guide provides information about the installation advanced configuration operation and troubleshooting on various OS en...

Страница 2: ...24 Media and tray 25 Basic printing 36 3 Maintenance Ordering consumables and option 42 Available consumables 43 Available maintenance parts 44 Storing the toner cartridge 45 Redistributing toner 47 R...

Страница 3: ...now before using the machine Key benefits 4 Features by models 6 Useful to know 8 About this user s guide 9 Safety information 10 Machine overview 15 Control panel overview 17 Turning on the machine 1...

Страница 4: ...artphone or computer using Google Cloud Print enabled apps see Google Cloud Print on page 149 Easy Capture Manager allows you to easily edit and print whatever you captured using the Print Screen key...

Страница 5: ...n page 158 You can print in various operating systems see System requirements on page 76 Your machine is equipped with a USB interface and or a network interface Supports various wireless network sett...

Страница 6: ...tware CD into your CD ROM drive For Windows select the printer driver and software in the Select Software to Install window Operating System M262x series M282x series Windows Mac Linux Unix Software M...

Страница 7: ...eries Hi Speed USB 2 0 Network Interface Ethernet 10 100 Base TX wired LAN M262xND only Network Interface 802 11b g n wireless LANa M282xDW only Software M262x series M282x series IPv6 M262xND only M2...

Страница 8: ...The status LED flashes or remains constantly on Turn the product off and on again Check the meanings of LED indications in this manual and troubleshoot accordingly see Understanding the LED on page 6...

Страница 9: ...g on its options or model you purchased The screenshots in this user s guide may differ from your machine depending on the machine s firmware driver version The procedures in this user s guide are mai...

Страница 10: ...is damaged or if the electrical outlet is not grounded This could result in electric shock or fire Do not place anything on top of the machine water small metal or heavy objects candles lit cigarette...

Страница 11: ...ric shock or fire If the plug does not easily enter the electrical outlet do not attempt to force it in Call an electrician to change the electrical outlet or this could result in electric shock Do no...

Страница 12: ...f you have a medical condition that prevents you from lifting do not lift the machine Ask for help and always use the appropriate amount of people to lift the device safety Then lift the machine If th...

Страница 13: ...load wall outlets and extension cords This can diminish performance and could result in electric shock or fire The machine should be connected to the power level which is specified on the label If you...

Страница 14: ...dangerous if inhaled or ingested Using recycled consumables such as toner can cause damage to the machine In case of damage due to the use of recycled consumables a service fee will be charged For co...

Страница 15: ...ssories Power cord Software CDa a The software CD contains the printer drivers user s guide and software applications Misc accessoriesb b Miscellaneous accessories included with your machine may vary...

Страница 16: ...available depending on model or country 1 Output tray 7 Paper width guides on a manual feeder 2 Control panel 8 Output support 3 Front cover 9 Toner cartridgea a M2620 M2820 series only 4 Paper level...

Страница 17: ...e 116 Print screenc Press this button and the green LED will start blinking If you want to print only the active screen release the button when the green LED stops blinking If you want to print the wh...

Страница 18: ...tton for about 6 seconds and release Prints configuration reports network configuration reportsd Press and hold this button for about 4 seconds until the status LED blinks fast and release 5 Power You...

Страница 19: ...Introduction Turning on the machine 1 Connect the machine to the electricity supply first Press the power key or turn the switch on if the machine has a power switch 2 Press Power on the control panel...

Страница 20: ...connected to your computer and powered on 2 Insert the supplied software CD into your CD ROM drive If the installation window does not appear click Start All programs Accessories Run X Setup exe repla...

Страница 21: ...to use the Windows Store 1 From Charms select Search 2 Click Store 3 Search and click Samsung Printer Experience 4 Click Install If you install the driver using the supplied software CD V4 driver is...

Страница 22: ...structions in the window 3 Follow the instructions in the installation window 4 Insert the software CD into your CD ROM drive and install the driver again see Installing the driver locally on page 20...

Страница 23: ...p After installation is complete you may want to set the machine s default settings Refer to the next section if you would like to set or change values Printing a demo page 24 Media and tray 25 Basic...

Страница 24: ...e to make sure that the machine is operating correctly To print a demo page In ready mode press and hold Cancel button for about 2 seconds until the status LED blinks and release For a model with a In...

Страница 25: ...hine It could cause damage to the machine Using inflammable print media can cause a fire Use designated print media see Print media specifications on page 73 The use of inflammable media or foreign ma...

Страница 26: ...e available for duplex printing Duplex printing might not be available for some models see Features by models on page 6 Depending on the power voltage your machine uses available paper types for duple...

Страница 27: ...Media and tray 27 2 Basic setup 2 Loading paper in the tray When printing using the tray do not load paper on the manual feeder it may cause a paper jam 1 2 2 1 2...

Страница 28: ...loaded face up with the top edge going into the manual feeder first and be placed in the center of the tray To ensure printing quality and to prevent paper jams only load the available paper see Print...

Страница 29: ...Media and tray 29 2 Basic setup...

Страница 30: ...n labels select Labels for Paper Type When using special media we recommend you feed one sheet at a time see Print media specifications on page 73 Printing the special media Face up If special media a...

Страница 31: ...d not be wrinkled nicked nor damaged Temperature should resist the heat and pressure of the machine during operation Use only well constructed envelopes with sharp and well creased folds Do not use st...

Страница 32: ...parencies to prolonged sunlight Ensure that transparencies are not wrinkled curled or have any torn edges Do not use transparencies that separate from the backing sheet To prevent transparencies from...

Страница 33: ...osed adhesive material between labels Exposed areas can cause labels to peel off during printing which can cause paper jams Exposed adhesive can also cause damage to machine components Do not run a sh...

Страница 34: ...sely affect machine rollers Before you load preprinted paper verify that the ink on the paper is dry During the fusing process wet ink can come off preprinted paper reducing print quality 5 Setting th...

Страница 35: ...hot if you print a large number of pages at once Make sure that you do not allow children near it Open the output support before printing The printed pages stack on the output support and the output s...

Страница 36: ...s 7 1 Open the document you want to print 2 Select Print from the File menu 3 Select your machine from the Select Printer list 4 The basic print settings including the number of copies and print range...

Страница 37: ...the print job is waiting in the print queue or print spooler cancel the job as follows You can access this window by simply double clicking the machine icon in the Windows task bar You can also cance...

Страница 38: ...hat certain option but it is not recommended and an mark means you cannot select that option due to the machine s setting or environment 1 Open the document you want to print 2 Select Print from the f...

Страница 39: ...setting select it in the Favorites tab The machine is now set to print according to the settings you have selected To delete saved settings select it in the Favorites tab and click Delete 10 Using hel...

Страница 40: ...y enabled Eco options Printer Default Follows the settings set from the machine s control panel None Disables Eco mode Eco Printing Enables Eco mode Activate the various eco items you want to use Resu...

Страница 41: ...ts available for your machine Ordering consumables and option 42 Available consumables 43 Available maintenance parts 44 Storing the toner cartridge 45 Redistributing toner 47 Replacing the toner cart...

Страница 42: ...btain the list of available consumables and maintenance parts To order Samsung authorized consumables option and maintenance parts contact your local Samsung dealer or the retailer where you purchased...

Страница 43: ...s and other consumables according to the specific country conditions Samsung does not recommend using non genuine Samsung toner cartridge such as refilled or remanufactured toner Samsung cannot guaran...

Страница 44: ...ntervals to avoid print quality and paper feed problems resulting from worn parts see table below The purpose of which is to maintain your machine in top working condition The maintenance parts below...

Страница 45: ...g from the original package Store lying flat not standing on end with the same side facing up as if it were installed in the machine Do not store consumables in any of the following conditions Tempera...

Страница 46: ...the amount of toner that print jobs require The actual print yield may vary depending on the print density of the pages you print on operating environment percentage of image area printing interval m...

Страница 47: ...u can temporarily improve print quality by redistributing the remaining toner in the cartridge In some cases white streaks or light printing will still occur even after you have redistributed the tone...

Страница 48: ...Redistributing toner 48 3 Maintenance 5 M2625 M2626 M2825 M2826 series 1 2...

Страница 49: ...um of the cartridge If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric Shake the toner cartridge thoroughly it will increase t...

Страница 50: ...Replacing the toner cartridge 50 3 Maintenance 6 M2620 M2820 series...

Страница 51: ...Replacing the toner cartridge 51 3 Maintenance 7 M2625 M2626 M2825 M2826 series...

Страница 52: ...52 3 Maintenance Replacing the imaging unit 8 M2625 M2626 M2825 M2826 series 1 2 1 2...

Страница 53: ...ining large amounts of alcohol solvents or other strong substances can discolor or distort the cabinet If your machine or the surrounding area is contaminated with toner we recommend you use a cloth o...

Страница 54: ...ine This buildup can cause print quality problems such as toner specks or smearing Cleaning the inside of the machine clears and reduces these problems Use a dry lint free cloth to clean the machine I...

Страница 55: ...free cloth when cleaning the inside of the machine be careful not to damage the transfer roller or any other inside parts Do not use solvents such as benzene or thinner Printing quality problems can o...

Страница 56: ...ng the machine 56 3 Maintenance 11 Cleaning the pickup roller Use a dry lint free cloth to clean the machine If your machine has a power switch turn the power switch off before cleaning the machine 1...

Страница 57: ...ng the machine do not tilt or turn it upside down Otherwise the inside of the machine may be contaminated by toner which can cause damage to the machine or reduce print quality When moving the machine...

Страница 58: ...pter gives helpful information for what to do if you encounter an error If your machine has a display screen check the message on the display screen first to solve the error If you cannot find a solut...

Страница 59: ...ed correctly see Tray overview on page 25 Do not overload the tray Ensure that the paper level is below the paper capacity mark on the inside of the tray Do not remove paper from the tray while your m...

Страница 60: ...60 4 Troubleshooting Clearing paper jams To avoid tearing the paper pull the jammed paper out slowly and gently 1 In tray 1...

Страница 61: ...Clearing paper jams 61 4 Troubleshooting 2 In the manual feeder...

Страница 62: ...Clearing paper jams 62 4 Troubleshooting 3 Inside the machine The fuser area is hot Take care when removing paper from the machine Before opening the front cover close the output support first...

Страница 63: ...Clearing paper jams 63 4 Troubleshooting M2620 M2820 series 1 2 2...

Страница 64: ...Clearing paper jams 64 4 Troubleshooting M2625 M2626 M2825 M2826 series 1 2 1 2 1 2...

Страница 65: ...Clearing paper jams 65 4 Troubleshooting 4 In the exit area...

Страница 66: ...Clearing paper jams 66 4 Troubleshooting 5 In the duplex area...

Страница 67: ...Clearing paper jams 67 4 Troubleshooting If you do not see the paper in this area stop and go to next step 1 2...

Страница 68: ...nor error has occurred and the machine is waiting for the error to be cleared When the problem is cleared the machine resumes On The cover is opened Close the cover There is no paper in the tray when...

Страница 69: ...indicates the average capacity of print outs and is designed pursuant to ISO IEC 19752 The number of pages may be affected by operating environment printing interval graphics media type and media siz...

Страница 70: ...5 Appendix This chapter provides product specifications and information concerning applicable regulations Specifications 71 Regulatory information 80 Copyright 91...

Страница 71: ...Weight Machine with consumables M2620 series 7 0 kg 15 43 lbs M2625 M2626 series 7 2 kg 15 87 lbs M2625D M2626D series 7 4 kg 16 31 lbs M2820 series 7 2 kg 15 87 lbs M2825 M2826 series 7 4 kg 16 31 l...

Страница 72: ...Level ISO 7779 Configuration tested basic machine installation A4 paper simplex printing b See the rating label on the machine for the correct voltage V frequency hertz and type of current A for your...

Страница 73: ...80 g m2 21 lbs bond 60 to 220 g m2 16 to 59 lbs bond 1 sheet of 80 g m2 21 lbs bond Legal 216 x 356 mm 8 5 x 14 inches US Folio 216 x 330 mm 8 5 x 13 inches A4 210 x 297 mm 8 27 x 11 69 inches Oficio...

Страница 74: ...105 g m2 24 to 28 lbs bond Thicker paper Refer to the Plain paper section Refer to the Plain paper section Not available in tray 164 to 220 g m2 44 to 59 lbs bond Thin paper Refer to the Plain paper s...

Страница 75: ...es 60 to 163 g m2 16 to 43 lbs bond d e Maximum size custom 216 x 356 mm 8 5 x 14 inches a Maximum capacity may differ depending on media weight thickness and environmental conditions b 1 sheet for ma...

Страница 76: ...tium IV 2 GHz 512 MB 2 GB 10 GB Windows Vista Intel Pentium IV 3 GHz 512 MB 1 GB 15 GB Windows 7 Intel Pentium IV 1 GHz 32 bit or 64 bit processor or higher 1 GB 2 GB 16 GB Support for DirectX 9 graph...

Страница 77: ...nistrator rights can install the software Windows Terminal Services is compatible with your machine Mac Operating system Requirements Recommended CPU RAM Free HDD space Mac OS X 10 5 Intel processors...

Страница 78: ...2009 2009 1 2010 32 64 bit Ubuntu 6 06 6 10 7 04 7 10 8 04 8 10 9 04 9 10 10 04 10 10 11 04 32 64 bit SuSE Linux Enterprise Desktop 10 11 32 64 bit Debian 4 0 5 0 6 0 32 64 bit CPU Pentium IV 2 4GHz...

Страница 79: ...100 Base TX Wired Lan 802 11b g n Wireless LAN Network operating system Windows XP Windows Server 2003 Windows Vista Windows 7 Windows 8 Windows Server 2008 R2 Various Linux OS Mac OS X 10 5 10 8 UNI...

Страница 80: ...ardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition Wa...

Страница 81: ...power consumption is automatically lowered ENERGY STAR and the ENERGY STAR mark are registered U S marks For more information on the ENERGY STAR program see http www energystar gov For ENERGY STAR ce...

Страница 82: ...USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please sepa...

Страница 83: ...nce to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reor...

Страница 84: ...utput of the wireless device or devices which may be embedded in your printer is well below the RF exposure limits as set by the FCC This transmitter must not be collocated or operation in conjunction...

Страница 85: ...the fuse cover If you have lost the fuse cover do not use the plug until you have another fuse cover Contact the people from you purchased the machine The 13 amp plug is the most widely used type in...

Страница 86: ...laws of the Member States related to electromagnetic compatibility March 9 1999 Council Directive 1999 5 EC on radio equipment and telecommunications terminal equipment and the mutual recognition of t...

Страница 87: ...atibility of TBR21 terminals The product has been designed against and is fully compliant with all of the relevant advisory notes contained in this document European radio approval information for pro...

Страница 88: ...care should be taken to minimize human contact during normal operation As a general guideline a separation of 20 cm 8 inches between the wireless device and the body for use of a wireless device near...

Страница 89: ...tination country If your system came equipped with an internal embedded wireless device do not operate the wireless device unless all covers and shields are in place and the system is fully assembled...

Страница 90: ...Regulatory information 90 5 Appendix 22 China only...

Страница 91: ...ctronics Co Ltd Microsoft Windows Windows Vista Windows 7 Windows 8 and Windows Server 2008 R2 are either registered trademarks or trademarks of Microsoft Corporation iPad iPhone iPod touch TrueType M...

Страница 92: ...t the installation advanced configuration operation and troubleshooting on various OS environments Some features may not be available depending on models or countries BASIC This guide provides informa...

Страница 93: ...ing the default print settings 156 Setting your machine as a default machine 157 Using advanced print features 158 Using Direct Printing Utility 165 Mac printing 167 Linux printing 169 Unix printing 1...

Страница 94: ...94 ADVANCED Printing problems 197 Printing quality problems 201 Operating system problems 209...

Страница 95: ...f your machine is attached to a network skip the following steps below and go on to installing a network connected machine s driver see Installing driver over the network107 Installation for Mac 96 Re...

Страница 96: ...Installer OS X icon 5 Click Continue 6 Read the license agreement and click Continue 7 Click Agree to agree to the license agreement 8 Click Install All components necessary for machine operations wi...

Страница 97: ...the Applications folder Samsung Printer Software Uninstaller 2 To uninstall printer software Click Continue 3 Check the program you want to delete and click Uninstall 4 Enter the password and click OK...

Страница 98: ...ftware If you are not a super user ask your system administrator 3 From the Samsung website download the Unified Linux Driver package to your computer 4 Right click the Unified Linux Driver package an...

Страница 99: ...Administrator Login window appears type root in the Login field and enter the system password You must log in as a super user root to uninstall the printer driver If you are not a super user ask your...

Страница 100: ...step by step instructions for setting up a network connected machine and software Useful network programs 101 Wired network setup 102 Installing driver over the network 107 Wireless network setup 116...

Страница 101: ...nt to a certain person s email automatically Configure the network parameters necessary for the machine to connect to various network environments 2 SyncThru Web Admin Service Web based machine manage...

Страница 102: ...or SetIP program See Using SyncThru Web Service on page 178 See Setting IP address on page 103 4 Printing a network configuration report Youcanprint NetworkConfigurationReport fromthemachine scontrol...

Страница 103: ...low the instructions in the installation window 3 Connect your machine to the network with a network cable 4 Turn on the machine 5 From the Windows Start menu select All Programs Samsung Printers SetI...

Страница 104: ...e installed If you click Customize you can choose individual components to install 9 Enter the password and click OK 10 When the message that warns that all applications will close on your computer ap...

Страница 105: ...iguration report on page 102 and enter it without the colons For example 00 15 99 29 51 A8 becomes 0015992951A8 5 The machine will automatically print the Network Configuration Report 6 IPv6 configura...

Страница 106: ...button 7 Turn the machine off and turn it on again You can also set the DHCPv6 To manually set the IPv6 address Check the Manual Address check box Then the Address Prefix text box is activated Enter t...

Страница 107: ...ntry see Features by models on page 6 The machine that does not support the network interface it will not be able to use this feature see Rear view on page 16 You can install the printer driver and so...

Страница 108: ...etup exe replacing X with the letter that represents your CD ROM drive and click OK If Tap to choose what happens with this disc pop up window appears click the window and select Run Setup exe 3 Read...

Страница 109: ...your product Support or downloads If you want to install Samsung s printer management tools you need to install them using the supplied software CD 1 Make sure that the machine is connected to the ne...

Страница 110: ...x xxx means IP address for network printer p USB001 P LPT1 p hostname a dest_path or A dest_path Specifies destination path for installation The destination path should be a fully qualified path Since...

Страница 111: ...UP printer name Removes only specified printer instance and not the driver files This command provides a waytoremoveonlyspecified printer instance from your system without effecting other printer dri...

Страница 112: ...AutoSelectdoesnotworkproperly chooseSelectPrinterSoftwareand your machine name in Print Using 16 Click Add 17 After the installation is finished click Close 9 Linux You need to download Linux software...

Страница 113: ...he UNIX operating system before installing the UNIX printer driver see Unix on page 78 The commands are marked with when typing the commands do not type Some features and optional goods may not be ava...

Страница 114: ...inter Wizard window Setup the printer in this window referring to the following procedures On some UNIX OS for example on Solaris 10 just added printers may not be enabled and or may not accept jobs I...

Страница 115: ...tion in the Description field This is optional 5 Specify the printer location in the Location field 6 Type the IP address or DNS name of the printer in the Device textbox for network connected printer...

Страница 116: ...computer and the machine at a time Wireless network name and network password Wireless networks require higher security so when an access point is first set up a network name SSID the type of securit...

Страница 117: ...method Description Reference With Access Point From the computer Windows user see Access point via USB cable on page 123 Windows user see Access point without a USB cable recommended on page 127 Mac...

Страница 118: ...If you do not set the password on Access Points they might be exposed to illegal access from unknown machines including PCs smart phones and printers Refer to the Access Point user s guide for passwo...

Страница 119: ...reless security settings The option name may differ depending on the access point or wireless router you are using Items to prepare Check if the access point or wireless router supports Wi Fi Protecte...

Страница 120: ...n appears on the display 3 Insert the supplied software CD into your CD ROM drive and follow the instructions in the window to set up the wireless network Connecting in PIN mode 1 Press and hold the W...

Страница 121: ...e printed see Printing a network configuration report on page 102 In ready mode Press the Cancel or Stop Clear button for more than five seconds on the control panel The machine without the Cancel or...

Страница 122: ...work connection when the machine is connecting to the wireless network press and release the Cancel or Stop Clear or Power Wakeup button on the control panel You need to wait 2 minutes to re connect t...

Страница 123: ...the Menu button on the control panel 2 Press Network Wireless WLAN Settings 3 Press the OK to select the setup method you want Wizard recommended In this mode the setup is automatic The machine will d...

Страница 124: ...e replacing X with the letter which represents your CD ROM drive and click OK For Windows 8 If the installation window does not appear from Charms select Search Apps and search for Run Type in X Setup...

Страница 125: ...running Windows 7 or higher wireless network installation proceeds automatically Go to step 10 7 After searching the window shows the wireless network devices Select the name SSID of the access point...

Страница 126: ...irm Network Password Confirm the encryption network password value WEP Key Index If you are using WEP Encryption select the appropriate WEP Key Index The wireless network security window appears when...

Страница 127: ...not be able to connect to the Internet Creating the infrastructure network 1 Turn on your computer access point and machine 2 Insert the supplied software CD into your CD ROM drive If the installation...

Страница 128: ...Then click Next 5 If Select the Wireless Setup Method screen appears select Using a direct wireless connection and click Next Even if your computer is running Windows 7 or higher you cannot use this f...

Страница 129: ...change the printer driver name set the machine to be shared on the network set the machine as the default machine Click Next 9 Click Finish Ad hoc via USB cable If you do not have an access point AP y...

Страница 130: ...indow and select Run Setup exe 3 Read and accept The software End User License Agreement and Using Enhanced Features and Participating in Printer Usage Information Collection Program optional Then cli...

Страница 131: ...work configuration is set to DHCP the wireless network setting should also be DHCP Likewise if the computer s network configuration is set to Static the wireless network setting should also be Static...

Страница 132: ...e Access point Network connected printer Software CD that was provided with your machine A machine installed with a wireless network interface USB cable 1 Make sure that the machine is connected to yo...

Страница 133: ...cable and click Next If the screen does not appear go to step 15 12 After searching the window shows the wireless network devices Select the name SSID of the access point you want to use and click Nex...

Страница 134: ...access point has security enabled Enter the Network Password of the access point or router 13 The window showing the wireless network setting appears Check the settings and click Next Wi Fi Direct op...

Страница 135: ...nstaller folder Installer OS X icon 5 Click Continue 6 Read the license agreement and click Continue 7 Click Agree to agree to the license agreement 8 Click Install All components necessary for machin...

Страница 136: ...p 13 If below screen appears press the WPS button from the control panel within 2 minutes 12 When the wireless network set up is completed click Next 13 After the installation is finished click Close...

Страница 137: ...desktop For Mac OS X 10 8 double click the CD ROM that appears on Finder 4 Double click the MAC_Installer folder Installer OS X icon 5 Click Continue 6 Read the license agreement and click Continue 7...

Страница 138: ...showing the wireless network settings appears Check the settings and click Next Before entering the IP address for the machine you must know the computer s network configuration information If the com...

Страница 139: ...k port will not be able to use this feature see Rear view on page 16 Your machine is a network compatible machine To enable your machine to work with your network you will need to perform some configu...

Страница 140: ...son who set up your network To configure wireless parameters you can use SyncThru Web Service Using SyncThru Web Service Before starting wireless parameter configuration check the cable connection sta...

Страница 141: ...ireless security setting window appears enter the registered password network password and click Next 9 The confirmation window appears please check your wireless setup If the setup is right click App...

Страница 142: ...er and a mobile device that provides a secure connection and better throughput than ad hoc mode With Wi Fi Direct you can connect your printer to a Wi Fi Direct network while concurrently connecting t...

Страница 143: ...activating this option Network Password If your printer is a Group Owner a Network Password is required for other mobile devices to connect to your printer You can configure a network password yourse...

Страница 144: ...er instead of pushing the WPS button 20 Troubleshooting Problems during setup or driver installation Printers Not Found Your machine may not be turned on Turn on your computer and the machine USB cabl...

Страница 145: ...configuration report on page 102 2 Check the printer port s IP address from your computer a Click the Windows Start menu For Windows 8 from the Charms select Search Settings b For Windows XP Server 20...

Страница 146: ...not be found when searching firewall software might be blocking the communication Refer to the user s guide for the software to turn it off and try searching for the machine again Check whether the ma...

Страница 147: ...arge metal objects between the access point or wireless router and the machine Make sure the machine and wireless access point or wireless router are not separated by poles walls or support columns co...

Страница 148: ...eb pages and PDFs scanning is also supported If you have Samsung multfunction printer scan any document into a JPG PDF or PNG format for quick and easy viewing on your mobile device 22 Downloading Sam...

Страница 149: ...Open the Chrome browser 2 Visit www google com 3 Sign in to the Google website with your Gmail address 4 Enter your printer s IP address in the address field and press the Enter key or click Go 5 Cli...

Страница 150: ...ogle Cloud Print service Make sure the printer is turned on and connected to a wired or wireless network that has access to the Internet Printing from an application on mobile device The following ste...

Страница 151: ...inting from the Chrome browser The following steps are an example of using the Chrome browser 1 Run Chrome 2 Open the document or email that you want to print 3 Click the wrench icon in the browser s...

Страница 152: ...e upper right of the SyncThru Web Service website 4 Type in the ID and Password then click Login Type in the below default ID and password We recommend you to change the default password for security...

Страница 153: ...nt 153 2 Using a network connected machine Cancelling print job To cancel the printing job or view the print summary click the print center icon in multitasking area You can click cancel in the print...

Страница 154: ...stment 155 Changing the default print settings 156 Setting your machine as a default machine 157 Using advanced print features 158 Using Direct Printing Utility 165 Mac printing 167 Linux printing 169...

Страница 155: ...u are You can set the altitude value from Device Settings in Samsung Easy Printer Manager program For Windows and Mac users you set from Samsung Easy Printer Manager Switch to advanced mode Device Set...

Страница 156: ...ware Devices and Printers For Windows 7 Windows 8 select Control Panel Devices and Printers 3 Right click on your machine 4 For Windows XP Server 2003 Server 2008 Vista select Printing Preferences For...

Страница 157: ...a select Control Panel Hardware and Sound Printers For Windows Server 2008 R2 select Control Panel Hardware Devices and Printers For Windows 7 Windows 8 select Control Panel Devices and Printers 3 Sel...

Страница 158: ...n only the file name the file is automatically saved in My Documents Documents and Settings or Users The saved folder may differ depending on your operating system or the application you are using 2 U...

Страница 159: ...Specify Poster Overlap in millimeters or inches by selecting the radio button on the upper right of Basic tab to make it easier to paste the sheets together Booklet Printinga Prints your document on...

Страница 160: ...p Blank Pages feature does not work when you select the duplex option We recommend not to print on both sides of the special media such as labels envelopes or thick paper It may cause a paper jam or d...

Страница 161: ...Watermark Message box You can enter up to 256 characters The message displays in the preview window Watermark Editing a watermark a To change the print settings from your software application access...

Страница 162: ...a new page overlay containing your logo or image The overlay document size must be the same as the document you print with the overlay Do not create an overlay with a watermark The resolution of the...

Страница 163: ...m the Overlay List box d If necessary check ConfirmPageOverlayWhenPrinting box If this box is checked a message window appears each time you submit a document for printing asking you to confirm printi...

Страница 164: ...print more than one copy You can print one copy first to check then print the rest of the copies later Confidential This mode is used for printing confidential documents You need to enter a password...

Страница 165: ...printing restriction feature and retry printing You cannot print PDF files that are restricted by a password Deactivate the password feature and retry printing Whether or not a PDF file can be printe...

Страница 166: ...t click menu 1 Right click on the PDF file to print and select Direct Printing The Direct Printing Utility window appears with the PDF file is added 2 Select the machine to use 3 Customize the machine...

Страница 167: ...ng printer settings You can use advanced printing features when using your machine Open an application and select Print from the File menu The machine name which appears in the printer properties wind...

Страница 168: ...endars 1 From your Mac application select Print from the File menu 2 Select Layout from the drop down list under Orientation 3 Select a binding orientation from the Two Sided option 4 Select the other...

Страница 169: ...Apply 4 Open the File menu and click Print 5 Select your machine to print 6 Choose the number of copies and indicate which pages to print 7 Change other printing options in each tab if necessary 8 Cl...

Страница 170: ...displays on the printer list in Printers configuration Connection Allowsyoutovieworselectanotherport Ifyouchange the machine port from USB to parallel or vice versa while in use you must re configure...

Страница 171: ...any copies are needed in Number of Copies To take advantage of the printer features provided by your printer driver press Properties 5 Press OK to start the print job 15 Changing the machine settings...

Страница 172: ...esolution or image position of your document Text tab Set the character margin line space or the columns of the actual print output Margins tab Use Margins Set the margins for the document By default...

Страница 173: ...f your machine Accessing management tools 174 Easy Capture Manager 175 Samsung AnyWeb Print 176 Easy Eco Driver 177 Using SyncThru Web Service 178 Using Samsung Easy Printer Manager 181 Using Samsung...

Страница 174: ...8 from Charms select Search Apps 3 Find Samsung Printers 4 Under Samsung Printers you can see installed management tools 5 Click the management tool you want to use After installing the driver for som...

Страница 175: ...r Available for Windows OS users only This feature may not be available depending on model or optional goods This tool helps you screen capture preview scrap and print Windows Internet Explorer pages...

Страница 176: ...able depending on model or optional goods This tool helps you screen capture preview scrap and print Windows Internet Explorer pages more easily than when you use an ordinary program Download the soft...

Страница 177: ...lication Start Easy Eco Driver before printing job checkbox in the printer properties should be checked Easy Eco Driver also allows you simple editing such as removing images and texts changing fonts...

Страница 178: ...re configuring options in SyncThru Web Service you need to log in as an administrator You can still use SyncThru Web Service without logging in but you won t have access to Settings tab and Security t...

Страница 179: ...such as TCP IP and network protocols Security tab This tab allows you to set system and network security information You need to log in as an administrator to view this tab System Security Sets the s...

Страница 180: ...on 1 Start a web browser such as Internet Explorer from Windows Enter the machine IP address http xxx xxx xxx xxx in the address field and press the Enter key or click Go 2 Your machine s embedded web...

Страница 181: ...Samsung machine Samsung Easy Printer Manager provides two different user interfaces for the user to choose from the basic user interface and the advanced user interface Switching between the two inter...

Страница 182: ...in the user s guide 3 Application information Includes links for changing to the advanced settings switching UI refresh preference setting summary help and about The button is used to change the user...

Страница 183: ...ions or models If so it is not applicable to your machine Device Settings You can configure various machine settings such as machine setup paper layout emulation network and print information Alert Se...

Страница 184: ...stall the machine software You can also launch Samsung Printer Status manually Go to the Printing Preferences click the Basic tab Printer Status button These icons appear on the Windows task bar Icon...

Страница 185: ...pplies You can order replacement toner cartridge s from online 4 User s Guide You can view the online User s Guide This button opens the Troubleshooting Guidewhenanerroroccurs Youcandirectly open the...

Страница 186: ...atically downloaded from the Windows Store if the machine is connected to a computer with an Internet connection 7 Understanding the Samsung Printer Experience To open the application From the Start s...

Страница 187: ...ick on this button to order replacement toner cartridges online You need to be connected to the Internet to use this feature 4 Visit Samsung Links to Samsung printer website You need to be connected t...

Страница 188: ...this window by simply double clicking the machine icon in the Windows task bar You can also cancel the current job by pressing Cancel or Stop Clear button on the control panel Opening more settings Th...

Страница 189: ...ing settings such as copies orientation and document type Eco settings This option allows you to choose multiple pages per side to save media Advanced tab Paper settings This option allows you to set...

Страница 190: ...pending on the model or options If this tab is not shown or disabled it means that this features are not supported Job Accounting This option allows you to print with the given permission Confidential...

Страница 191: ...Unified Driver Configurator icon will automatically be created on your desktop 9 Opening Unified Driver Configurator 1 Double click the Unified Driver Configurator on the desktop You can also click th...

Страница 192: ...ol buttons are as follows Refresh Renews the available machines list Add Printer Allows you to add a new machines Remove Printer Removes the selected machine Set as Default Sets the current selected m...

Страница 193: ...dow you can view the list of available ports check the status of each port and release a port that is stalled in a busy state when its owner has terminated the job for any reason Refresh Renews the av...

Страница 194: ...chapter gives helpful information for what to do if you encounter an error Paper feeding problems 195 Power and cable connecting problems 196 Printing problems 197 Printing quality problems 201 Operat...

Страница 195: ...and reload it correctly There is too much paper in the tray Remove excess paper from the tray The paper is too thick Use only paper that meets the specifications required by the machine The paper keep...

Страница 196: ...olutions The machine is not receiving power or the connection cable between the computer and the machine is not connected properly Connect the machine to the electricity supply first and press the Pow...

Страница 197: ...heets are removed from the toner cartridge If a system error occurs contact your service representative Theconnection cablebetweenthecomputerand the machine is not connected properly Disconnect the ma...

Страница 198: ...on that was selected in the Printing Preferences may be incorrect For many software applications the paper source selection is found under thePaper tab within the Printing Preferences Select the corre...

Страница 199: ...om Device Settings in Samsung Easy Printer Manager program see Device Settings on page 183 Pages print but they are blank The toner cartridge is defective or out of toner Redistribute the toner if nec...

Страница 200: ...s not print special sized paper such as billing paper Paper size and paper size setting do not match Set the correct paper size in the Custom in Paper tab in Printing Preferences The printed billing p...

Страница 201: ...er A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning Clean the inside of your machine The surface of the LSU part inside the machine may be dirty Clean the...

Страница 202: ...spots appear on the page The paper is too rough and a lot of dirt from paper falls to the inner components within the machine so the transfer roller may be dirty Clean the inside of your machine The p...

Страница 203: ...r on page 47 Toner smear Clean the inside of the machine Check the paper type and quality Remove the toner cartridge and install a new one Vertical repetitive defects If marks repeatedly appear on the...

Страница 204: ...indow see Opening printing preferences on page 38 If background scatter covers the entire surface area of a printed page adjust the print resolution through your software application or in Printing Pr...

Страница 205: ...Ensure that the paper is loaded properly Check the paper type and quality Both high temperature and humidity can cause paper curl Turn the stack of paper over in the tray Also try rotating the paper 1...

Страница 206: ...idge and reinsert it The toner cartridge may be defective Remove the toner cartridge and install a new one The machine may require repairing Contact a service representative Loose toner Clean the insi...

Страница 207: ...l stripes If horizontally aligned black streaks or smears appear The toner cartridge may be installed improperly Remove the cartridge and reinsert it The toner cartridge may be defective Remove the to...

Страница 208: ...Lightprint or contamination occurs Your machine is probably being used at an altitude of 1 000 m 3 281 ft or above The high altitude may affect the print quality such as loose toner or light imaging C...

Страница 209: ...ring printing Just keep waiting until the machine finishes printing If the message appears in ready mode or after printing has completed check the connection and or whether an error has occurred Samsu...

Страница 210: ...r illustrations are missing Printing the PDF file as an image may enable the file to print Turn on Print As Image from the Acrobat printing options It will take longer to print when you print a PDF fi...

Страница 211: ...ommand line parameter then remove it to print properly For Gimp front end select print Setup printer and edit the command line parameter in the command item The machine does not print whole pages and...

Страница 212: ...2 201 24 18 www samsung com be Dutch www samsung com be_fr French BOLIVIA 800 10 7260 www samsung com BOSNIA 051 133 1999 www samsung com BOTSWANA 0800 726 000 www samsung com BRAZIL 0800 124 421 4004...

Страница 213: ...www samsung com latin_en English ESTONIA 800 7267 www samsung com ee FINLAND 030 6227 515 www samsung com Country Region Customer Care Center WebSite FRANCE 01 48 63 00 00 www samsung com fr GERMANY 0...

Страница 214: ...www samsung com Country Region Customer Care Center WebSite KUWAIT 183 2255 183 CALL www samsung com ae English www samsung com ae_ar Arabic KYRGYZSTAN 00 800 500 55 500 www samsung com LATVIA 8000 72...

Страница 215: ...m Country Region Customer Care Center WebSite PHILIPPINES 1 800 10 SAMSUNG 726 7864 for PLDT 1 800 3 SAMSUNG 726 7864 for Digitel 1 800 8 SAMSUNG 726 7864 for Globe 02 5805777 www samsung com ph POLAN...

Страница 216: ...Levant English TADJIKISTAN 8 10 800 500 55 500 www samsung com TAIWAN 0800 329 999 0266 026 066 www samsung com Country Region Customer Care Center WebSite TANZANIA 0685 88 99 00 www samsung com THAIL...

Страница 217: ...rks WLAN and acts as a central transmitter and receiver of WLAN radio signals ADF An Automatic Document Feeder ADF is a scanning unit that will automatically feedanoriginalsheetofpapersothatthemachine...

Страница 218: ...t typically vertical area where control or monitoring instruments are displayed They are typically found in front of the machine Coverage It is the printing term used for a toner usage measurement on...

Страница 219: ...uns back and forth on the page and prints by impact striking an ink soaked cloth ribbon against the paper much like a typewriter DPI Dots Per Inch DPI is a measurement of resolution that is used for s...

Страница 220: ...control MAC data link layer of the OSI model Ethernet is mostlystandardizedasIEEE 802 3 It has become the most widespread LAN technology in use during the 1990s to the present EtherTalk A suite of pro...

Страница 221: ...platters with magnetic surfaces IEEE The Institute of Electrical and Electronics Engineers IEEE is an international non profit professional organization for the advancement of technology related to el...

Страница 222: ...ce exceeds that of TCP IP on a LAN ISO The International Organization for Standardization ISO is an international standard setting body composed of representatives from national standards bodies It pr...

Страница 223: ...ng functionality in one physical body so as to have a printer a copier a fax a scanner and etc MH Modified Huffman MH is a compression method for decreasing the amount of data that needs to be transmi...

Страница 224: ...but which is not itself copied or derived from something else OSI Open Systems Interconnection OSI is a model developed by the International Organization for Standardization ISO for communications OS...

Страница 225: ...o interact with the device driver using standard input output system calls which simplifies many tasks Protocol A convention or standard that controls or enables the connection communication and data...

Страница 226: ...dress and which part is the host address TCP IP The Transmission Control Protocol TCP and the Internet Protocol IP the set of communications protocols that implement the protocol stack on which the In...

Страница 227: ...USB is designed to concurrently connect a single computer USB port to multiple peripherals Watermark A watermark is a recognizable image or pattern in paper that appears lighter when viewed by transm...

Страница 228: ...anced security WPS The Wi Fi Protected Setup WPS is a standard for establishing a wireless home network If your wireless access point supports WPS you can configure the wireless network connection eas...

Страница 229: ...for avoiding paper jams 59 L Linux common Linux problems 211 driver installation for network connected 112 driver installation for USB cable connected 98 driver reinstallation for USB cable connected...

Страница 230: ...OS 148 mobileprint 148 print media card stock 33 envelope 31 labels 32 output support 73 preprinted paper 34 special media 30 transparency 32 printer preferences Linux 170 printer status general infor...

Страница 231: ...tridge 49 storing 45 tray adjusting the width and length 25 changing the tray size 25 loading paper in manual feeder multi purpose tray 28 U understanding the status LED 68 UNIX driver installation fo...

Страница 232: ...Index 232 Index wireless network network cable 139...

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