31
Problem
Troubleshooting
Reference
Cannot open the door
using password or the
card/key tag.
- You can not open the door with password, a card or
key tag while the double lock system is on.
Touching [Number Pad] will ring the warning sound
while the double lock system is on.
- When double lock lever is placed at the direction of
, it is in double lock status.
Pages 29
Password and card/key
tag cannot open the
door though registered.
- There might be an error with locking system.
Contact the customer support center.
-
Auto-lock
Problem
Troubleshooting
Reference
The door will not lock
automatically even
after closed.
- Check if the system is in auto-lock mode. In manual-
lock, touching [Number Pad] will lock the door.
- If the door is not locked in auto-lock mode, the door
lock is not installed properly. See digital doorlock
retailer for the reinstall.
- Auto locking function does not work when the battery
is completely discharged. See if it is in the case..
Pages 24
Warning Alarm
Problem
Troubleshooting
Reference
"Piriri
“
warning bell and
user-friendly interface
LED light up when
(Number Pad) is
touched.
Touching [Number Pad] will ring the warning sound while
the double lock system is on. Please check if it is on
and turn it off before use.
Pages 29
When door lock
operates, the melody
(Fur Elise) will be
played continuously.
The sound indicates the need for a battery change.
Please replace the batteries within a week.
Pages 10~11
Malfunction
Problem
Troubleshooting
Reference
No response after
touching (Number
pad).
- On the right side of the emergency power supply,
there is a hole and press it with a pin.
- If the above does not work, please contact customer
service center.
-