Solve problems
78
Your correspondent cannot hear you
speaking
• Be sure that you have switched on the
microphone.
• Be sure that you are holding the phone close
enough to your mouth. The microphone is
located at the bottom of the phone.
The phone starts beeping and “Low battery”
flashes on the display
• Your battery is insufficiently charged. Recharge
the battery.
The audio quality of the call is poor
• Check the signal strength indicator on the
display (
). The number of bars indicates the
signal strength from strong (
) to weak ( ).
• Try moving the phone slightly or moving closer
to a window if you are in a building.
No number is dialled when you re-call a
Contacts entry
• Use the Contacts Search feature to ensure the
number has been stored correctly.
• Re-store the number, if necessary.
The battery doesn’t charge properly or the
phone sometimes turns itself off
Wipe the charging contacts both on the phone and
on the battery with a clean soft cloth.
If the above guidelines do not help you to
solve the problem, take note of:
• The model and serial numbers of your phone
• Your warranty details
• A clear description of the problem
Then contact your local dealer or Samsung after-
sales service.
