4. Alignment and Troubleshooting
4.2.2. Error Code and Troubleshooting
Error in machine can be checked through “Event Log Information” report.
Error Code
Error Message
Troubleshooting
A1-1110
Error #A1-1110 Turn off then on
P.4–29
C2-1110
Prepare new cartridge
P.4–30
C2-1120
Replace new cartridge
P.4–30
C2-1140
Replace new cartridge
P.4–30
C2-1410
Install toner cartridge
P.4–31
C2-1510
Not Compatible Toner cartridge
P.4–31
M1-1010
Paper Jam in Tray1
P.4–32
M1-5012
Paper Empty in Tray
P.4–33
M2-1110
Paper Jam inside machine
P.4–34
M2-2110
Paper Jam top of duplex
P.4–34
M2-2310
Paper Jam bottom of duplex
P.4–34
M3-1110
Paper Jam in exit area
P.4–35
M3-2130
Output bin full Remove paper
P.4–35
S1-3212
Error #S1-3212 Turn off then on
P.4–36
S1-5221
Install wireless NIC
P.4–36
S2-4110
Door open Close it
P.4–37
S3-3121
Scanner Locked.
P.4–38
S6-3123
Network Problem : IP Conflict
P.4–39
U1-2320
Error #U1-2320 Turn off then on
P.4–39
U1-2330
Error #U1-2330 Turn off then on
P.4–39
U1-2340
Error #U1-2340 Turn off then on
P.4–39
U2-1112
Error #U2-1112 Turn off then on
P.4–40
U2-1113
Error #U2-1113 Turn off then on
P.4–40
U3-3313
Document jam. Remove jam
P.4–41
U3-3314
Document jam. Remove jam
P.4–41
U3-4110
Door of scanner is open.
P.4–41
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