Samsung SC-56C, Инструкция по эксплуатации

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Appendix
Appendix
Troubleshooting (FAQ)
Troubleshooting
• If you suspect the terminal does not operate correctly, you can check
with diagnostics by yourself.
For details, see NTT DOCOMO website.
• First, check if software update is needed and if it is necessary, update
the software (Updating software) (P.138).
• When problems do not improve after checking the following items,
contact by the following method. Please see the last page of this
manual for contact information.
‡
Power
Trouble Check and remedy
Cannot turn on the
terminal. • Is the battery exhausted? → P.28
Screen is frozen,
cannot turn off the
power. • Restart the terminal forcibly by pressing and
holding [Side key] and volume DOWN key for 7-8
seconds when the screen is frozen or you cannot
turn the power off.
* Note that data and the settings may be erased
since the operation restart forcibly.
‡
Charging
Trouble Check and remedy
Cannot charge the
terminal. • Is the power plug of adapter correctly inserted to
an outlet or accessory socket?
• Are the adapter and terminal inserted correctly?
• When using the AC adapter (sold separately), is
the Type-C plug of AC adapter firmly connected
to this terminal? → P.29
• When using a USB cable A to C 02 (sold
separately), is the power of the PC turned on?
• If you execute calls, communications or other
operation for a long time while charging, hot and
cannot charge the terminal. In this case, wait
until the temperature of the terminal drops down
and retry charging.
‡
Operating terminal
Trouble Check and remedy
Become hot
while operating/
charging. • While operating or charging, or if you operate
apps for a long time while charging, the terminal
or adapter may become hot. There is no operation
problems and you can continue to use it.