48 English
Tr
ouble
shoo
ting
Problem
Cause
Action
There is no power to
the oven.
•
If there is no power
supplied
•
Check whether there is
power supplied.
The oven exterior
is too hot during
operation.
•
If the oven is installed
in a place without
good ventilation
•
Keep the gaps
specified in the
product installation
guide.
The door cannot be
opened properly.
•
If there is food residue
stuck between the
door and product
interior
•
Clean the oven well
and then open the
door again.
The interior light is
dim or does not turn
on.
•
If the lamp turns on
and then off
•
If the lamp is covered
by foreign matter
during cooking
•
The lamp
automatically turns off
after a certain amount
of time to save power.
You can turn it on
again by pressing
Oven light
.
•
Clean the inside of the
oven and then check.
There is electricity
coming from the
machine.
•
If the power supply is
not properly grounded
•
If you are using
a socket without
grounding
•
Check whether the
power supply is
properly grounded.
Troubleshooting
Checkpoints
If you encounter a problem with the oven, first check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem
Cause
Action
The buttons cannot
be pressed properly.
•
If there is foreign
matter caught
between the buttons
•
Touch model: if there
is moisture on the
exterior
•
If the Lock function
is set
•
Remove the foreign
matter and try again.
•
Remove the moisture
and try again.
•
Check whether the
Lock function is set.
The time is not
displayed.
•
If there is no power
supplied
•
Check whether there is
power supplied.
The oven does not
work.
•
If there is no power
supplied
•
Check whether there is
power supplied.
•
Check if the Demo
mode is on.
The oven stops while
in operation.
•
If it is unplugged from
the power socket
•
Reconnect the power.
The power turns off
during operation.
•
If continuous cooking
takes a long time
•
If the cooling fan does
not work
•
If the oven is installed
in a place without
good ventilation
•
When using several
power plugs in the
same socket
•
After cooking for a
long time, let the oven
cool.
•
Listen for the sound of
the cooling fan.
•
Keep the gaps
specified in the
product installation
guide.
•
Use a single plug.
NV75T8549RK_SW_DG68-01260B-01_EN.indd 48
NV75T8549RK_SW_DG68-01260B-01_EN.indd 48
2021-05-28 오전 8:14:21
2021-05-28 오전 8:14:21