Samsung NV68A1110 Series, Руководство пользователя и инструкция по установке

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22 English
Tr
ouble
shoo
ting
Troubleshooting
Checkpoints
If you encounter a problem with the oven, first check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem Cause Action
The buttons cannot be
pressed properly. • If there is foreign matter
caught between the buttons • Remove the foreign matter
and try again.
• Touch model: if there is
moisture on the exterior • Remove the moisture and
try again.
• If the lock function is set • Check whether the lock
function is set.
The time is not
displayed. • If there is no power
supplied • Check whether there is
power supplied.
The oven does not
work. • If there is no power
supplied • Check whether there is
power supplied.
The oven stops while
in operation. • If it is unplugged from the
power socket • Reconnect the power.
The power turns off
during operation. • If continuous cooking takes
a long time • After cooking for a long
time, let the oven cool.
• If the cooling fan does not
work • Listen for the sound of the
cooling fan.
• If the oven is installed
in a place without good
ventilation • Keep the gaps specified
in the product installation
guide.
• When using several power
plugs in the same socket • Use a single plug.
There is no power to
the oven. • If there is no power
supplied • Check whether there is
power supplied.
The oven exterior
is too hot during
operation. • If the oven is installed
in a place without good
ventilation • Keep the gaps specified
in the product installation
guide.
Problem Cause Action
The door cannot be
opened properly. • If there is food residue
stuck between the door and
product interior • Clean the oven well and
then open the door again.
The interior light is
dim or does not turn
on. • If the lamp turns on and
then off • The lamp automatically
turns off after a certain
amount of time to save
power. You can turn it on
again by pressing the lamp
button.
• If the lamp is covered
by foreign matter during
cooking • Clean the inside of the oven
and then check.
Electric shock occurs
on the oven. • If the power supply is not
properly grounded
• If you are using a socket
without grounding
• Check whether the
power supply is properly
grounded.
There is water
dripping. • There may be water or
steam in some cases
depending on the food.
This is not a product
malfunction. • Cool the oven and then
wipe with a dry dish towel.
There is steam
through a crack in the
door.
There is water
remaining in the
oven.
The brightness inside
the oven varies. • The brightness changes
depending on power output
changes. • Power output changes
during cooking are not
malfunctions, so there is no
need to worry.
Cooking is finished,
but the cooling fan is
still running. • The fan automatically runs
for a certain amount of time
to ventilate inside the oven. • This is not a product
malfunction, so there is no
need to worry.
NV68A1140BS_OL_DG68-01365K-00_EN.indd 22 2021-03-10 9:09:17