English - 33
05
TROUBLESHOO
TING & TECHNIC
AL SPECIFIC
A
TIONS
Problem
Cause
Action
There is steam
through a crack
in the door.
There may be water or steam
in some cases depending on
the food. This is not an oven
malfunction.
Let the oven cool and then wipe
with a dry dish towel.
There is water
left in the oven.
There may be water or steam
in some cases depending on
the food. This is not an oven
malfunction.
Let the oven cool and then wipe
with a dry dish towel.
The brightness
inside the oven
varies.
Brightness changes depending
on power output changes
according to function.
Power output changes during
cooking are not malfunctions.
This is not an oven malfunction.
Cooking is
inished, but the
cooling fan is
still running.
To ventilate the oven, the
cooling fan continues to run for
about 3 minutes after cooking is
complete.
This is not an oven malfunction.
Pressing the
+30s
button
operates the
oven.
This happens when the oven
was not operating.
The microwave oven is
designed to operate by pressing
the
+30s
button when it was
not operating.
Problem
Cause
Action
Turntable
While turning,
the turntable
comes out of
place or stops
turning.
There is no roller ring, or the
roller ring is not properly in
place.
Install the roller ring and then
try again.
The turn table
drags while
turning.
The roller ring is not properly in
place, there is too much food,
or the container is too large
and touches the inside of the
microwave.
Adjust the amount of food and
do not use containers that are
too large.
The turn table
rattles while
turning and is
noisy.
Food residue is stuck to the
bottom of the oven.
Remove any food residue stuck
to the bottom of the oven.
If the above guidelines do not enable you to solve the problem, then contact your
local SAMSUNG customer service centre.
Please have the following information read;
• The model and serial numbers, normally printed on the rear of the oven
• Your warranty details
• A clear description of the problem
Then contact your local dealer or SAMSUNG aftersales service.
INFORMATION CODE
Check code
Cause
Action
C-d0
Control buttons
are pressed
over 10
seconds.
Clean the keys and check if there is water on the
surface around key. Turn of the microwave oven
and try setting again. If it occurs again, call your
local SAMSUNG Customer Care Centre.
For any codes not listed above, or if the suggested solution does not solve the
problem, contact your local SAMSUNG Customer Care Centre.
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2015-01-30
2:09:02