48 English
Tr
ouble
shoo
ting
Troubleshooting
Problem
Cause
Action
The oven exterior
gets too hot
during operation.
There is not enough
ventilation space around the
oven.
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Check the installation
guide and make sure
that the microwave is far
enough away from walls
and cabinets for proper
ventilation.
Objects are on top of the
oven.
Remove all objects on the
top of the oven.
The door cannot
be opened
properly.
Food residue is stuck
between the door and oven
interior.
Clean the oven and then
open the door.
The oven does not
heat.
The oven may not work
if too much food is being
cooked or improper
cookware is being used.
To test the oven, put one cup
of water in a microwave-
safe container, put the
container in the oven, and
then run the microwave
for 1-2 minutes to check
whether the water is heated.
If the water is heated,
reduce the amount of food
and start the function again.
Use a cooking container with
a flat bottom.
Problem
Cause
Action
The power
turns off during
operation.
The oven has been cooking
for an extended period of
time.
After the oven has cooked
for an extended period of
time, let the oven cool.
The cooling fan is not
working.
Listen for the sound of the
cooling fan.
Trying to operate the oven
without food inside.
Put food in the oven.
There is not enough
ventilation space around the
oven.
There are intake/exhaust
outlets on the front and rear
of the oven for ventilation.
Check the installation
guide and make sure
that the microwave is far
enough away from walls
and cabinets for proper
ventilation.
Several appliances or
devices are plugged into the
same outlet.
Unplug all other appliances
or devices from the outlet.
There is no power
to the oven.
Power is not supplied.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses
or circuit breakers.
There is a popping
sound during
operation, and
the oven doesn't
work.
Cooking food in a sealed
container or using a
container with a a tight lid
may cause popping sounds.
Do not cook food in sealed
containers or in containers
with tight lids. Expanding
steam from the cooking food
can cause the containers to
burst or the lids to pop off.
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Содержание MC17J8000C series
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