English 25
Appendix
Troubleshooting
If you have a problem setting up or using your LCD monitor, you may be able to solve it
yourself. Before contacting customer service, try the suggested actions that are appropriate
to your problem.
Table 3. Troubleshooting – Image
What you see...
Suggested Actions
Reference
Screen is black and
power indicator is off
Ensure that the power cord is
firmly connected and the LCD
monitor is on.
Connecting your LCD
monitor, page 5.
“ Check Signal Cable”
message
Ensure that the signal cable is
firmly connected to the PC or
video sources.
Ensure that the PC or video
sources are turned on.
Connecting your LCD
monitor, page 5.
“Sync. Out of Range”
message
Check the maximum
resolution and the frequency
of the video adaptor.
Compare these values with
the data in the Display Modes
Timing Chart.
Display Modes, page 31.
The image is too light
or too dark
Adjust the Brightness and
Contrast.
Brightness, page 14.
Contrast, page 14.
Horizontal bars appear
to flicker, jitter or
shimmer on the image
Adjust the Fine function.
Image Lock, Fine,
page 15.
Vertical bars appear to
flicker, jitter or
shimmer on the image.
Adjust the Coarse function
and then adjust the Fine
function.
Image Lock, Coarse, page 15.
Image Lock, Fine,
page 15.
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