✓
Check
Network Status
✓
Wired & Wireless MAC Address
in Customer Support Menu.
▪
No Wired MAC Address
: Replace Main Board
▪
No Wireless MAC Address
:
✓
Module cabling & voltages from Main Board.
▪
If operating voltages are OK but signal missing
Replace WiFi Module (WiFi/Bluetooth Module)
✓
Proper
security passcode
✓
Check
Wi-Fi signal strength at TV (use WiFi Analyzer or similar App)
▪
Try another source (Hot spot or Test Router)
✓
Check
related Bulletins
✓
Check
Factory Mode / SVC / Info/ WiFi Error Count
(replace module for high error counts)
TV Router Internet
Router to Network
“Failure”
✓
Check
Network Status
▪
Instruct the customer the TV has proper connection to t
he router and is likely OK.
✓
Check
other devices using network are OK. If they test
OK this does not mean the TV should be working.
▪
Try another source (Hotspot) to test/show TV Network
operation.
Network Troubleshooting
TV to Router
“Failure”
Содержание KU6500
Страница 1: ......
Страница 3: ......
Страница 8: ......
Страница 9: ...2016 NEW UI Smart Hub first screen Apps menu Games menu...
Страница 10: ...Remote controller...
Страница 11: ......
Страница 12: ...Front View KU6500...
Страница 13: ......
Страница 14: ...KU6500 6003 001334 4 ea 1 2 3 4 5...
Страница 16: ......
Страница 17: ...KU6500 Layout Layout...
Страница 18: ......
Страница 19: ...KU6500 Layout Wiring Diagram...
Страница 20: ......
Страница 21: ...Block Diagram...
Страница 24: ......
Страница 26: ......
Страница 27: ......
Страница 28: ......
Страница 35: ......
Страница 38: ......
Страница 46: ...Disassembly and Reassembly 9 Remove the IR unit 10 Lastly remove the speakers on both side...
Страница 47: ...Disassembly and Reassembly 11 Completely Disassembly...