Samsung KU6500, Руководство пользователя

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Source (One Connect Mini)
Main Board
Speakers
AUDIO TEST
•
No TV Sound
✓
Menu/Audio/Speaker Settings/set to TV Speaker
•
Noisy/Distorted TV Audio
✓
Customer Menu/Support/ SOUND TEST
▪
If SOUND TEST FAILS (Missing/Noisy Audio)
✓
Speakers (compare resistance/quality)
•
Compare audio level out to speakers with multi meter.
✓
Replace defective Speakers or Main Board or Cable
▪
IF SOUND TEST OK
✓
Audio Source & External Cables
✓
With external Audio Generator (device or App)
✓
Other Inputs
✓
One Connect Mini
•
Optical Digital Out Errors
✓
Red light from Optical Digital Out
If missing replace One Connect Mini
•
No HDMI Audio
✓
Source / HDMI Cable & One Connect Mini Connectors
▪
Swap with other HDMI Inputs/Sources
▪
Perform EDID Write in Factory Mode
▪
(Can restore missing HDMI Audio).
✓
Bulletins and Latest firmware on TV
•
If not restored replace One Connect Mini/Main.
•
Check Audio Format PCM/Dolby based on external Receiver
•
ARC Issues
✓
HDMI Cable is input to the ARC Designated HDMI port
✓
ARC (HDMI Control) is enabled on the external Receiver.
•
Bluetooth Audio “Sound Share” Connection Issues
✓
Sound Bar is in TV Mode
•
To Connect, Press & Hold Play Button until Sound Bar pairing mode
begins.
AUDIO Troubleshooting: