Samsung Jet Bot VR50T95735W/SA Скачать руководство пользователя

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APPENDIX

Troubleshooting

Symptom

Checklist

The Jet Bot is not working at all.

•  Check if the power switch is on.
•  Check if the Status Indicator is on.
•  Check if the Jet Bot's battery is depleted.

– When the Jet Bot’s Status Indicator turns red and

stays red, place the Jet Bot manually on the Clean
Station to charge it.

• When you manually charge the Jet Bot due to complete

discharge of its battery, the buttons on the Jet Bot do
not work. When charging is partially complete (about
10-20 minutes later), the Status Indicator is on and the
buttons work again.

The Jet Bot has stopped during
cleaning.

• When the Jet Bot’s Status Indicator turns red and stays

red, place the Jet Bot manually on the Clean Station to
charge it.

• When the Jet Bot is immobilized by an obstacle such as

a cord, obstacles, threshold, a raised spot, etc., pick it up
and move it away from the obstacle.

– If any fabric or string is caught in a Driving Wheel,

turn off the power switch and remove the fabric or
string before using it again.

• Check whether the No-go Zones are set.

Suction power is weak.

• When there's too much dust in the Dustbin, suction

power may get weakened. Turn off the power switch
and empty the Dustbin.

• If the brush at the bottom of the Jet Bot is blocked by

foreign matter, turn off the power switch and remove
foreign matter from the brush.

• When noise suddenly increases, turn off the power

switch and empty the Dustbin.

The Jet Bot cannot find the Clean
Station.

• Check if there's a power failure or whether the power

plug is unplugged.

• Remove any obstacles around the Clean Station that

may prevent the Jet Bot from returning to the Clean
Station.

• When there's foreign matter on the charging terminals,

charging can be affected. Clean the foreign matter off
the terminals.

The Jet Bot does not detect the
Boundary Marker and crosses
the boundary.

• Make sure the Boundary Markers are attached as ( )

shape at 15 cm before the locations where the Jet Bot
should not cross.

English

VR9500_EN_00846J-02_SA.indd 40

2022-10-12 오후 10:46:32

Содержание Jet Bot VR50T95735W/SA

Страница 1: ...Jet Bot User manual VR50T95 Series Before operating this unit please read the instructions carefully For indoor use only VR9500_EN_00846J 02_SA indd 1 2022 10 12 오후 10 46 04 ...

Страница 2: ... Cleaning the Fine dust Filter 26 Cleaning the Clean Station 27 Replacing the Dust Bag 27 Cleaning the Fine dust Filter 27 Cleaning the bottom cover 28 APPENDIX SmartThings App 29 Setting up the wireless router 29 Downloading the SmartThings App 30 Setting up a SAMSUNG account 30 Registering a device to the SmartThings App 30 Software Update 31 Functions of the SmartThings App 32 Notes and caution...

Страница 3: ...of personal injury or material damage exists Other symbols used NOTE Indicates that the following text contains additional important information Accessories Accessories may differ depending on the models Power cord Dust Bag 2 units Inside the product 1 unit Spare 1 unit Pre motor Filter 2 units Inside the product 1 unit Spare 1 unit Clean Station Boundary Markers User Manual If you want to purchas...

Страница 4: ...manual Do not operate the Jet Bot or the Clean Station if it has been damaged in any way If the vacuum cleaner is not working as it should has been dropped damaged left outdoors or dropped in water return it to a customer care center Do not handle the Clean Station or the Jet Bot if your hands are wet Use only on dry indoor surfaces This appliance is not intended for use by persons including child...

Страница 5: ...e servicing Use only the Clean Station supplied by the manufacturer to recharge Do not use with a damaged cord or a plug or a loose power outlet Do not pull or carry by the cord use the cord as a handle close the door on the cord or pull the cord around sharp edges or corners Keep the cord away from heated surfaces Do not use extension cords or outlets with inadequate current carrying capacity Do ...

Страница 6: ... flammable or combustible liquids such as gasoline or use in areas where they may be present Also do not use in Locations with candles or desk lamps on the floor Locations with unattended fires fire or embers Locations with distilled alcohol thinner ashtrays with burning cigarettes etc Do not use the Jet Bot in an enclosed space filled with vapors given off by oil based paint paint thinner moth pr...

Страница 7: ...se the Jet Bot near fire or flame such as a movable heater a candlelight a desk lamp a fireplace etc or in a place where combustible materials such as gasoline alcohol thinner etc exist Make sure there are no dangerous objects around the Jet Bot s cleaning area to prevent collision and unplug any electric heaters or fans The Jet Bot can be damaged or malfunction The Jet Bot is intended for househo...

Страница 8: ...rd carelessly on the floor since the Jet Bot may get tangled by it To clean all areas of your house open all rooms and set the No go Zones with the SmartThings App or attach the Boundary Markers to the places where the Jet Bot may get damaged such as a front door a veranda a bathroom and stairs for safety Follow these recommendations for proper automatic recharging Always turn on the power of the ...

Страница 9: ...in a place which is narrower than its turning radius 0 5 m or less Before operating the Jet Bot remove the objects which could break such as glass a frame a mirror and porcelain items so that the Jet Bot works without interruption If a brush or a brush cover is not assembled correctly scratches may occur on the floor or product malfunction may occur Use both hands to carry the product Do not place...

Страница 10: ...d by Driving Wheels of the Jet Bot when carrying it to another area Do not put any objects on top of the Jet Bot since it may cause malfunction of the LiDAR sensor or the Jet Bot Remove any large papers or plastic bags immediately when using the Jet Bot since they may block the intake Do not lie down around the Jet Bot that is running Your hair may be caught in the brush resulting in physical inju...

Страница 11: ...sassemble or repair the Jet Bot This should only be done by a certified repairman Always keep the Obstacle Sensor Window and the Cliff Sensor Window clear If foreign matter accumulates sensors may malfunction Do not store the Jet Bot in a car Be careful that the LiDAR sensor is not exposed to a direct light such as sun light infrared light etc The direct light can affect the performance of the LiD...

Страница 12: ... the floor as they can be caught in the Jet Bot s brush or Driving Wheels If oil such as cooking oil is on the floor the Jet Bot may become stationary because the floor is slippery Remove the oil first before cleaning with the Jet Bot English 12 VR9500_EN_00846J 02_SA indd 12 2022 10 12 오후 10 46 08 ...

Страница 13: ...s Indicator at the top of the Clean Station turns white for a short time NOTE Install the Clean Station in a place where the floor and wall are level If the power cord is too long for the installation environment coil the power cord around the cable management post then put it in the fixing groove at the rear of the Clean Station If you reinstall the Clean Station to a new position of 45 degrees o...

Страница 14: ...nnection refer to p 29 33 and installation of the Clean Station following the voice guide of the Jet Bot 2 Place the Jet Bot on the Clean Station manually to start charging Make sure the charging terminals on the Jet Bot and the Clean Station are aligned When the Jet Bot starts charging the Status Indicator of the Clean Station turns white and after 1 minute the Status Indicator turns off automati...

Страница 15: ... Clean Station while cleaning to recharge Press the on the Jet Bot or use the SmartThings App to select the recharging function If the Jet Bot fails to return to the Clean Station for charging it turns to the Sleep Mode To cancel the Sleep Mode press the Discharged Jet Bot Move the Jet Bot manually onto the Clean Station to recharge English 15 VR9500_EN_00846J 02_SA indd 15 2022 10 12 오후 10 46 11 ...

Страница 16: ... is stuck in an obstacle e g furniture When the Jet Bot cannot climb a threshold near the Clean Station It should be less than 1 5 cm When the Jet Bot s Status Indicator turns red and stays red with the Jet Bot not working NOTE If the power switch of the Jet Bot is off the Jet Bot will not charge even if it is docked on the Clean Station Keep the Clean Station on at all times If power is not suppl...

Страница 17: ...Indicator turns on with a melody which stops when the booting is complete Starting cleaning Press the on the Jet Bot to start cleaning in Auto Clean Stopping cleaning Press the on the Jet Bot to stop operation while cleaning When pressing the the Jet Bot returns to the Clean Station and starts charging If the Jet Bot does not operate for 20 minutes after it stops operation it automatically returns...

Страница 18: ...rogress While charging Green Charging is complete Violet Software is being updated Clean Station White On 5 seconds Clean Stations power is on On Jet Bot s Empty Dust function is working Jet Bot is docked 1 minute after the docking it is off Red Blinking Clean Station s cover is open The suction motor has a problem On Clean Station s Dust Bag is full If the Jet Bot starts charging from the deplete...

Страница 19: ...r Control Clean work Repeat Clean The Jet Bot cleans repeatedly until its battery is discharged After the Jet Bot completes cleaning one time and returns to the Clean Station due to battery shortage it does not clean again after charging is complete Empty Dust You can select the Empty Dust conditions at the SmartThings App When the Jet Bot returns to the Clean Station it automatically empties its ...

Страница 20: ...ds to set it to the Sleep Mode To cancel the Sleep Mode start cleaning or press the for 7 seconds When the Jet Bot is in the Energy Saving Mode the power is turned off after charging is complete which means the Wi Fi reception waiting is not enabled therefore the Jet Bot cannot be controlled with the mobile app Downtime Mode You can set the Jet Bot not to clean within the Downtime at the Settings ...

Страница 21: ...ing the Jet Bot the Jet Bot can operate safely You can purchase additional Boundary Markers at a service center To prevent the Jet Bot from entering the following areas attach the Boundary Markers to the floor in a shape with 15 cm space distance Boundary Markers Approximately 15 cm Approximately 5 cm Approximately 15 cm Boundary Markers Where the raised spot is below 5 cm Where there is a slide a...

Страница 22: ...Camera 12 3D Sensor 01 03 04 06 05 02 02 02 02 07 09 02 08 Bottom 01 Charging Pin 02 Cliff Sensor 03 Driving Wheel 04 Brush Cover Lock 05 Brush 06 Brush Cover 07 Empty dust Outlet 08 Battery Cover 09 Roller 05 07 08 06 02 04 03 01 Clean Station 01 Dust Suction Port 02 Charging Terminal 03 Status Indicator 04 Cover 05 Fine dust Filter Cover 06 Fine dust Filter 07 Power cord groove 08 Charging Signa...

Страница 23: ...e Dustbin handle and lift the Dustbin up 3 Unlock the transparent clip at the side of the Dustbin to open its Upper Cover 4 Pull the Pre motor Filter from the Dustbin 5 Unlock the transparent clip at the bottom of the Dustbin to open its Lower Cover 6 Remove the dust on the filter and Dustbin clean them with water and dry completely in the shade MAINTENANCE English 23 VR9500_EN_00846J 02_SA indd 2...

Страница 24: ...ck into position 9 Attach the Dustbin to the Jet Bot Grasp the handle and put the Dustbin into both grooves Cleaning the Driving Wheel 1 Place a soft cloth down first turn the Jet Bot over and place it gently on the cloth 2 Remove foreign matter with a blunt rod or tweezers English 24 VR9500_EN_00846J 02_SA indd 24 2022 10 12 오후 10 46 21 ...

Страница 25: ...ward to unlock 2 Detach the brush cover 3 Lift up the left side of the brush first and then pull the brush from the groove on the right 4 Clean the brush 5 Attach the brush 6 Attach the brush cover English 25 VR9500_EN_00846J 02_SA indd 25 2022 10 12 오후 10 46 23 ...

Страница 26: ...a soft cloth Obstacle Sensor 3D Sensor Docking Sensor Window Camera LiDAR Sensor Cliff Sensor Dust Sensor Window Cleaning the Fine dust Filter For detailed methods of use and cleaning refer to the QR code English 26 VR9500_EN_00846J 02_SA indd 26 2022 10 12 오후 10 46 25 ...

Страница 27: ...ust Bag and put a new Dust Bag into the Dust Bag holder by fitting into the grooves on the holder Push the Dust Bag to the end 4 Push the top of the Dust Bag holder gently until you hear it click 5 Close the Clean Station s cover Cleaning the Fine dust Filter 1 Grasp the grooves at the rear of the Clean Station and detach the Fine dust Filter cover 2 Detach the Fine dust Filter 3 Clean the Fine du...

Страница 28: ...ews on the bottom cover in the unlock direction 2 Detach the cover and remove dirt 3 Clean the cover with water and dry it completely in the shade 4 Attach the cover to the Clean Station 5 Turn the 7 fixed screws in the lock direction English 28 VR9500_EN_00846J 02_SA indd 28 2022 10 12 오후 10 46 29 ...

Страница 29: ...r Internet service provider about the procedure to connect an apparatus other than a PC to the Internet If your internet service provider requires your ID or password to connect to the internet your Jet Bot may not be able to connect If this is the case you must enter your ID or password when connecting to the Internet The Jet Bot may not be able to connect to the Internet because of firewall issu...

Страница 30: ...have enquiries regarding the items mentioned above please contact us on st service samsung com Setting up a SAMSUNG account You must sign in to a SAMSUNG account before using the SmartThings App To set up a SAMSUNG account you can follow the directions provided by the SmartThings App Or if you have a SAMSUNG smartphone you can add your SAMSUNG account in the setting app of your smartphone Then it ...

Страница 31: ...ain If you have two or more Jet Bots turn off the other Jet Bots and then try to register your Jet Bot again Change the name of the wireless router which has the same SSID to be distinguished from each other If the Jet Bot and smartphone are not connected to the same wireless router a response can be delayed depending on the network environment When the wireless router is changed the connection be...

Страница 32: ...the activity Control Dock You can stop cleaning and have the Jet Bot return to the Clean Station Pause You can stop cleaning or restart cleaning Cleaning Mode You can set the cleaning mode you want Suction Power You can set the suction power Cleaning Functions You can set various cleaning functions For some functions you need to create a map first For Room Clean Around Furniture Clean and Spot Cle...

Страница 33: ... to improve the accuracy of obstacle recognition Child Lock The Jet Bot locks its buttons so that they do not function To unlock the buttons turn the Jet Bot off and then on again Empty Dust You can select when to empty the dustbin of the Jet Bot Notice Cleaning completed When cleaning is complete you can receive cleaning completion notice Check Notice If the Jet Bot needs to be checked you can re...

Страница 34: ...ain naturally Do not attach the Boundary Markers as shape The Jet Bot may not detect it and cross the boundary Charging NOTE If the battery overheats during charging it may take longer to charge When auto charging is not working do the following Turn the power switch at the side the Jet Bot off and on again Unplug the Clean Station s power plug and then plug it back on Unplug the Clean Station and...

Страница 35: ...e Jet Bot may not recognize an object Before cleaning remove obstacles on the floor The Jet Bot cannot completely clean areas which it cannot enter such as small space between the corner between the sofas or walls etc Please use another cleaning tool to clean them regularly The Jet Bot cannot vacuum clumps of dirt so some may remain on the floor after cleaning Please use another cleaning tool to c...

Страница 36: ...e foreign matter from the brush contact an authorized SAMSUNG service center Since the brush sweeps dirt up from the floor during cleaning foreign matter such as a thin and long thread long hair etc may get caught in it For the best cleaning results check and clean it regularly Only the Upper Cover Lower Cover and Pre motor Filter can be detached from the Dustbin Be careful not to get injured when...

Страница 37: ...etallic object to the charging contacts Store the battery indoors at 0 C 40 C If the battery malfunctions do not disassemble it yourself Contact your nearest SAMSUNG service center As the battery is used over a length of time the battery charging time and usage time decreases In this case contact a service center and replace it with a new battery Do not disassemble the battery yourself and make su...

Страница 38: ...l Something s wrong with the front bump sensors Please open the cover and check The bumper might be jammed or there might be something stuck in there Bumper Sensor needs to be checked Turn off the power switch and turn it back on When the Status Indicator remains in red color and blinks check if there s any small foreign matter between the bumper and the main body If there is remove the foreign ma...

Страница 39: ...blem with the AI system Turn the power off then on again If the notice remains contact Customer Service Something s wrong with the main system Turn the power off then on again If that doesn t fix it contact Customer Service There is a problem with the main system Turn the power off then on again If the notice remains contact Customer Service Something s wrong with the LiDAR bump sensor The LiDAR c...

Страница 40: ...iving Wheel turn off the power switch and remove the fabric or string before using it again Check whether the No go Zones are set Suction power is weak When there s too much dust in the Dustbin suction power may get weakened Turn off the power switch and empty the Dustbin If the brush at the bottom of the Jet Bot is blocked by foreign matter turn off the power switch and remove foreign matter from...

Страница 41: ...more from the previous installed place the Jet Bot cleans all areas which is not based on the created map Start cleaning from the Clean Station When the Jet Bot creates a map and the Jet Bot starts cleaning make sure the Jet Bot starts operating parallel to the wall Remove obstacles within 0 5 m of the left and right side and 1 m of the front side of the Clean Station The map which the Jet Bot has...

Страница 42: ... corner Check whether small obstacles are arranged in a narrow space When the Jet Bot recognizes the front obstacle as a wall the Corner Clean function may work The Corner Clean function works though the Jet Bot has not approached a wall or corner When the degree of the angle of a corner which the Jet Bot detects is large the Corner Clean function may work without approaching the corner The Jet Bo...

Страница 43: ...n the user manual Please refer to the steps for completing the product registration in the user manual section Adding a device to the SmartThings App When the product registration fails repeatedly restart the SmartThings App and try the product registration All users should use the SAMSUNG account issued by the country which launches the product Applicable to iOS only During product registration t...

Страница 44: ...and completes cleaning one time in Auto Clean a map is saved When controlling with a smartphone a response is delayed If the Jet Bot and the smartphone are not connected to the same wireless router a response can be delayed depending on the network environment The Jet Bot does not drive straight but turns to avoid an obstacle that is not there 3D sensor calibration is required As to the calibratio...

Страница 45: ... 0 leads to open source license information as related to this product This offer is valid to anyone in receipt of this information How to reset to the factory default Turn the Jet Bot on and press and hold the for 7 seconds Then the status indicator turns white and blinks and the Jet Bot starts factory default setting When the factory default setting is complete the Jet Bot automatically restarts...

Страница 46: ...ning Methods Auto Clean Room Clean Around Furniture Clean Spot Clean Additional functions Energy Saving Mode Downtime Mode Scheduled Cleaning No go Zones Object Recognition Charging time About 210 minutes Cleaning time Based on a wooden floor Max About 60 minutes Smart About 60 90 minutes Normal About 90 minutes Wi Fi Frequency range 2412 2472 MHz Transmitter power Max 20 dBm Charging and cleaning...

Страница 47: ...tput current 25 85 V 2 5 A Power consumption Charging 80 W Operation 1300 W When using suction power Weight 5 1 kg Size W 272 mm x D 416 mm x H 544 mm Operating time About 18 seconds Height W i d t h Depth English 47 VR9500_EN_00846J 02_SA indd 47 2022 10 12 오후 10 46 35 ...

Страница 48: ...MALAYSIA 1800 22 8899 HHP 1800 88 9999 OTH 603 7713 7420 Overseas contact www samsung com my support SINGAPORE 1800 7267864 1800 SAMSUNG Other 1800 4252997 1800 GALAXYS HHP www samsung com sg support SOUTH AFRICA 0860 SAMSUNG 726 7864 www samsung com za support PHILIPPINES All Products 1 800 10 7267864 PLDT Toll Free 1 800 8 7267864 Globe Toll Free 84222111 Landline www samsung com ph support INDI...

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