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Technical Support

SAMSUNG offers the highest level of customer service in the industry. Friendly
and knowledgeable customer service is available as follows through our web site
or your service provider.

General information about the product

Support when problems arise

FAQs

Samsung Electronics Co.,Ltd.

Samsung Telecommunication America, Inc.

1601 East Plano Parkway Suite 150
Plano, TX 75074
Phone : 1-888-987-HELP (4357)
Fax

: 1-972-761-7501

URL : www.samsungtelecom.com

Содержание InfoRanger SCM-140U

Страница 1: ...se harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or reloca...

Страница 2: ...to turn off and on the InfoRanger once in a while to triger to download the latest software automatically Copyright Samsung Electronics Co Ltd And Samsung Telecommunications America Inc 2001 All rights reserved Samsung the Samsung logo Samsung InfoRanger are registered trademarks All other product names are used for identification only and may be trademarks and or registered trademarks of their re...

Страница 3: ... SAMSUNG service facility in an adequate container for shipping accompanied by purchaser s sales receipt or comparable substitute proof of purchase showing the date of purchase the serial number of the product and the sellers name and address To obtain assistance on where to deliver the Cable Modem call SAMSUNG customer care at 1 888 987 4357 Upon receipt SAMSUNG will promptly repair or replace th...

Страница 4: ...r make additional warranties binding on SAMSUNG Accordingly additional statements such as dealer advertising or presentation whether oral or written do not constitute warranties by SAMSUNG and should not be relied upon 5 5 5 5 5 How Does State Law Apply To This Warranty 5 How Does State Law Apply To This Warranty 5 How Does State Law Apply To This Warranty 5 How Does State Law Apply To This Warran...

Страница 5: ...opyrights software computer programs and related documentation and other works of authorship You may not infringe or otherwise violate the rights secured by the Intellectual Property Moreover you agree you will not and will not attempt to modify prepare derivative works of reverse engineer decompile disassemble or otherwise attempt to create source code from the software No title to or ownership i...

Страница 6: ...while using the InfoRanger and how to troubleshoot these problems Users who are accustomed to cable modem products as well as first time users should read this manual carefully before installing and using the InfoRanger If you have any questions about this product or you think that the product is damaged please contact the SAMSUNG customer service center as described in the technical support page ...

Страница 7: ...foRanger explains how to install the InfoRanger and how to connect cables Chapter 4 Using the InfoRanger explains the names and features of each part of the InfoRanger how to distinguish the product status from the LEDs and how to check whether the product is installed correctly or not Appendix A Troubleshooting explains how to troubleshoot various problems that may occur while using the InfoRange...

Страница 8: ...ocol 2 6 Installing TCP IP Protocol on IBM Compatible PC 2 7 Installing TCP IP Protocol on Macintosh PC 2 9 Chapter 3 Installing the InfoRanger 3 1 3 16 Locating in a Place 3 2 Connecting the Coaxial Cable 3 4 Connecting PCs 3 5 Single PC Connection 3 6 Multiple PCs Connection 3 12 Connecting the Power Adapter 3 14 Inspecting Cable Connection 3 15 Chapter 4 Using the InfoRanger 4 1 4 5 Front View ...

Страница 9: ...x Appendix D Cable Specifications D 1 D 4 RJ 45 Ethernet Cable D 1 Twisted pair category 3 4 5 straight through cable D 1 Twisted pair category 3 4 5 crossover cable D 2 USB Cable D 3 ...

Страница 10: ... the USB port and a single PC 3 7 Figure 3 7 Connecting the InfoRanger to multiple PCs through an Ethernet hub 3 13 Figure 3 8 Connecting the power adapter 3 14 Figure 3 9 Cable connection in case of a single PC connection 3 15 Figure 3 10 Cable connection in case of multiple PCs connection 3 16 Figure 4 1 Front View of the InfoRanger 4 1 Figure 4 2 Rear View of the InfoRanger 4 5 Figure D 1 Provi...

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Страница 13: ...tional telephone lines this remarkable speed is 100 times faster than 56Kbps modem SAMSUNG InfoRanger is specially designed for the users who want to transmit data at high speed with lower cost With SAMSUNG InfoRanger you can enjoy the highest communication InfoRanger speed can be changed by the following factors y User s computer specifications y Number of programs y Network traffic when user is ...

Страница 14: ...cable operators and can be used with other DOCSIS compliant s CMTS Cable Modem Termination System Quick and easy installation process With the InfoRanger the IP address is set automatically You only have to connect the cables and any setting up procedure according to this guide Compact and convenient design The InfoRanger is designed for easy to use and it fits well in any office environment Suppo...

Страница 15: ...h Cable TV and the Cable Internet Services Figure 1 1 Network connection if you subscribe to both cable TV and the cable Internet service Cable TV service provider Cable outlet Cable splitter Coaxial cable Ethernet cable Television PC Power adapter InfoRanger ...

Страница 16: ...connection if you only subscribe to a cable Internet service The above example is showing the case of connecting the PC to Ethernet port of InfoRanger The case of connecting the PC to USB port of InfoRanger is identical PC Ethernet cable Coaxial cable Cable outlet Cable TV service provider InfoRanger Power adapter ...

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Страница 18: ...ther they support two way cable modem access service or not The InfoRanger enables two way data communication If you want to use all features of the InfoRanger you need to subscribe to a cable TV provider which provides two way cable modem access service y Whether they provide the Internet service or not If you want to send or receive e mails access to WWW and or use other Internet services throug...

Страница 19: ... voltage AC 120V y Rated frequency 60Hz While the InfoRanger is operating keep the fluctuation range of input voltage within 5 of regulated voltage In addition ground the electric outlet which is connected to input terminal Avoid static electricity and electric noise Use preventive equipment if the InfoRanger is installed in a place where high static electricity or electric noise is present Clean ...

Страница 20: ...sunlight Direct sunlight can increase temperature of the InfoRanger and this can cause damage to operational parts and lead to operation failure Therefore Samsung recommends keeping the InfoRanger away from direct sunlight ...

Страница 21: ...6Ft y A USB cable 6Ft y This Manual y USB Driver Floppy Diskette for USB port used for both Windows 98 SE Second Edition and Windows 2000 environment Figure 2 1 Included items in the InfoRanger package Specification and shape of the power cable contained in the package may vary according to the regions where InfoRanger is purchased InfoRanger SCM 140U RJ 45 Ethernet cable Straight through cable Po...

Страница 22: ... 5 or later y A two way coaxial cable y A crossover cable for connecting hub y A Network Interface Card NIC If a user needs more than one straight through cable he she should prepare the necessary ones by himself herself because only one straight through cable is supplied with InfoRanger by default It is necessary to prepare IBM compatible PC running Windows 98 SE Second Edition or later version s...

Страница 23: ...while USB driver is installed Skip this section and go to the next chapter when using USB port Referring to the manual that provided with your network interface card please install the network interface card on your computer and install the network interface card driver Then install TCP IP protocol as follows If you already installed TCP IP protocol skip this section and go to the next chapter The...

Страница 24: ...etwork window appears click Add button 4 When Select Network Component window appears click Protocol and then click Add button 5 When Select Network Protocol window appears click Microsoft from the Manufacture list and then click TCP IP from the Network Protocols list Click OK button Insert Windows 98 SE CD into CD ROM drive and designate its location in case a pop up window requesting to insert W...

Страница 25: ...en Select Network Protocol window appears select Internet Protocol TCP IP and click OK button TCP IP protocol is installed While TCP IP is installed insert Windows 2000 CD into CD ROM drive and designate its location in case a pop up window requesting to insert Windows 2000 CD appears Otherwise you do not need to 7 Select the newly installed Internet Protocol TCP IP in Select Network Protocol wind...

Страница 26: ...Click the Apple icon and select the TCP IP icon in the Control Panels 2 In TCP IP window there are two menus AppleTalk and Ethernet in the Connect Via list Select Ethernet in the list 3 The Setup box is changed There are 4 menus in the Configure list Select Using DHCP Server in the list Clicking this menu brings the IP address router address to be set automatically by InfoRanger 4 Close the window...

Страница 27: ...2 10 Chapter 2 Prior to Installing This page is left blank intentionally ...

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Страница 29: ...Single PC Multi PCs 3 Connect the power adapter Do not conn Do not conn Do not conn Do not conne e e ect the InfoRanger ct the InfoRanger ct the InfoRanger ct the InfoRanger s power adapter before connecting any s power adapter before connecting any s power adapter before connecting any s power adapter before connecting any cables to it cables to it cables to it cables to it It can cause serious d...

Страница 30: ...d connect the other end of the coaxial cable to the cable outlet or cable splitter Slide the pin in the center of the coaxial cable into the hole in the Cable connector carefully without bending and turn the connector clockwise until the cable is firmly attached Figure 3 4 Connecting the coaxial cable to the Cable connector The coaxial cable is not provided by default ...

Страница 31: ...d a Crossover Ethernet cable You can use both Ethernet port and USB port at a time without any kind of specific operation Use Ethernet port and prepare Network Interface Card and a Hub to connect the InfoRanger to multiple PCs You can connect the USB port to only one PC at a time Or use both Ethernet port and USB port simultaneously It is possible to connect the InfoRanger to multiple PCs by using...

Страница 32: ...ch you connect to the InfoRanger Connect the Ethernet port of the InfoRanger to the port of the network interface card on the PC using the RJ 45 network cable provided with the InfoRanger Figure 3 5 Connecting the RJ 45 Ethernet cable to the Ethernet port and a PC Network Interface Card straight through Cable ...

Страница 33: ...ed at Appendix D in detail To use USB port there should be a USB port in the PC supposed to be connected to InfoRanger Make sure if there is a USB port in the PC most of all Connect the USB port of PC and the USB port of InfoRanger using USB cable which is provided with InfoRanger It is not necessary to turn off the PC to connect the PC to InfoRanger Figure 3 6 Connecting the USB cable to the USB ...

Страница 34: ...ick Next to go on to the next step 3 Select Floppy Disk Drive as a location of a new driver and insert the USB driver diskette provided with InfoRanger into floppy disk drive Click Next 4 Select Use an updated Driver Recommended Samsung Cable Modem USB Driver in the following window click Next to go on to the next step 5 A window appears reporting it has found the appropriate driver in the floppy ...

Страница 35: ...ing it has found the suitable driver in the floppy disk Click Next to go on to the next step 5 When an window alarming Microsoft Digital Signature is not included in the software just click Yes to proceed installation 6 Click Next in the window which reports it is ready to install the driver 7 Insert Windows 2000 CD into CD ROM drive during installation when a message appears requesting to insert ...

Страница 36: ... list 3 Select the Samsung Cable Modem USB Driver and click Remove The USB driver is removed Then reboot the system 4 When the system is restarted the following items required deleting to completely uninstall the driver a File named C Windows System NetSecCm sys b File named C Windows INF Other SamsungNetSecCm inf 5 After deleting the two files reboot the system one more time For Windows 2000 1 Cl...

Страница 37: ...CABLE MODEM at the beginning Moreover you need to an oemX pnf X 0 1 2 3 file correspond to the deleted oemX inf file for example if you deleted oem3 inf file delete oem3 pnf file as well 9 Finally delete NetSecCm sys under C WINNT System32 Drivers 10 USB uninstallation process is finished Reboot the system The attribute of C WINNT INF C WINNT INF C WINNT INF C WINNT INF folder and inf inf inf inf ...

Страница 38: ...pair category 3 4 5 crossover cables and straight through cables are described at Appendix D in detail You can connect the InfoRanger to fifteen PCs simultaneously by using Ethernet port If the user needs more than one straight through cable to connect multiple PCs to InfoRanger he she should prepare the necessary cables by himself herself because only one straight through cable is supplied with I...

Страница 39: ...k interface card installed on PC Then connect the other end of cable to the port of hub Figure 3 7 Connecting the InfoRanger to multiple PCs through an Ethernet hub crossover straight through straight through cable straight through cable Ethernet hub crossover cable InfoRanger straight through cable ...

Страница 40: ...nnecting any s power adapter before connecting any s power adapter before connecting any s power adapter before connecting any cables to it cables to it cables to it cables to it It can cause serious damage to the equipment Connect one end of the power adapter to DC 12V jack of the InfoRanger and the other end to a wall outlet as follows Figure 3 8 Connecting the power adapter Use the power adapte...

Страница 41: ... Cable connection in case of a singal PC connection The above diagram is showing the case of connecting the PC to Ethernet port of InfoRanger The case of connecting the PC to USB port of InfoRanger is identical PC Power adapter Ethernet cable straight through Cable outlet Coaxial cable InfoRanger Cable TV service provider ...

Страница 42: ...nnection Figure 3 10 Cable connection in case of multiple PCs connection PC straight through cable straight through cable straight through cable Ethernet hub crossover cable InfoRanger Coaxial cable Cable outlet Power adapter Cable TV service provider PC PC ...

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Страница 44: ...d the InfoRanger processes Self diagnosis Î Initialization for receiving Î Initialization for sending Î Registering modem and Authentificating services While these processes are running the RCV LED and SND LED blinks When this process is complete and the InfoRanger operates normally the LED RCV LED and SND LED light and remain green and PC LED starts blinking After you connect the Ethernet cable t...

Страница 45: ... The LED is turned off when the power is not provided to the InfoRanger Color Description ON Power is provided Green OFF No Power RCV LED RECEIVE LED The green RCV LED blinks during modem initialization which means scanning a downstream receiving channel When the scanning is complete the green RCV LED remains continuously lit as long as the modem is locked on the channel The RCV LED is turned off ...

Страница 46: ...een Blinking Low Speed Channel ranging Fast Speed Sending Data PC LED The PC LED lights green and blinks when the InfoRanger comes online and turns on when the Ethernet link between the PC and InfoRanger is normal The PC LED turns off when the Ethernet link goes offline Color Description Blinking Online ON Link OK Green OFF Offline If the SND LED RCV LED and the PC LED are off while you are using ...

Страница 47: ...pter Reset Switch This is used to initialize the modem Ethernet Port The InfoRanger supports up to 40Mbps to download data and also up to 10Mbps to upload data with this Ethernet port This port is connected to the network interface card installed on PC or a hub or a switch if it is connected to multiple PCs using the Ethernet cable Cable Connector Ethernet Port USB Port DC Input Terminal ...

Страница 48: ... 5 USB Port This is a USB port with supports up to 12Mbps This port is connected to the USB port of PC Cable Connector This is used to connect the coaxial cable to the cable outlet or the cable splitter ...

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Страница 50: ...f PC Please refer to the manual of Ethernet interface card Check to see if PC runs normally Check to see if TCP IP protocol is installed on PC Check to see if the specification of RJ 45 Ethernet cable or USB cable which is used for connecting the Ethernet interface card installed on PC or USB port of PC is suitable Please refer to Appendix D Make sure the cable TV service provider uses two way cab...

Страница 51: ...nterface card equipped in PC or the USB port of PC Check the Ethernet interface card equipped in PC or USB port of PC Please refer to the manual of Ethernet interface card Check to see if PC runs normally Check to see if TCP IP protocol is installed on PC Check to see if the specification of RJ 45 Ethernet cable or USB cable which is used for connecting the Ethernet interface card installed on PC ...

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Страница 53: ...PSK Downstream 64QAM 30Mbps 256 QAM 40Mbps Data rate Upstream QPSK 5Mbps 16QAM 10Mbps Downstream 6MHz Channel spacing bandwidth Upstream 200KHz 400KHz 800KHz 1 6MHz 3 2MHz Downstream RS 128 122 Trellis FEC Upstream RS Programmable Downstream 64QAM 5 056941Msps 256QAM 5 360537Msps Symbol rate Upstream 160K 320K 640K 1280K 2560Ksps Downstream 64QAM 6 bits 256QAM 8 bits Bits per symbol Upstream QPSK ...

Страница 54: ...QAM 23 5dB BER 10 8 256QAM 30dB BER 10 8 Security DES decryption encryption Size 1 52 W x 7 12 D x 6 12 H Physical dimension Weight 2 42lb InfoRanger Adapter AC AC 120V 60Hz Power supply DC 7 5V 1 0A Regulatory Agency Approval FCC UL CUL CE Table B 1 Specifications of the InfoRanger ...

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Страница 56: ... Coaxial cable A coaxial cable is an electrical cable that contains two separate wires One wire is solid and the other is a tube The solid wire is inside the tube both wires have the same center point or axis Cable TV companies for distributing video signal typically use it DOCSIS Data Over Cable Service Interface Specification DOCSIS defines interface requirements for cable modems involved in hig...

Страница 57: ... with the same axle cable or twisted pair cable that compete for network access using CSMA CD method Data is transmitted at a maximum speed of 100Mbps The representative cables that can be used for Ethernet connection are of three types such as 10BASE 5 10BASE 2 10BASE T InfoRanger uses 10BASE T cable Hub A hub is a communication device used to connect several devices and share resources with the ...

Страница 58: ... the Internet to allow users to connect with resources outside the LAN NIC Network Interface Card A NIC is a hardware device that translates electronic signals between a computing device s native network hardware and the transmission media MAC Media Access Control address A MAC address is the physical address of a devices connected to a network such as network interface card MAC address is express...

Страница 59: ...twork data is divided into packets IP transmits the data packets from one place to another And TCP manages the data flow and confirms the correctness of data packets Twisted pair A twisted pair is a cable made up of a pair of insulated copper wires wrapped around each other to cancel the effects of electrical noise USB USB Universal Serial Bus is a new BUS specification which is an answer to conne...

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Страница 61: ...ategory 3 4 5 straight through cable is used to connect the Ethernet port of the InfoRanger and the network interface card installed on PC Cable Figure D 1 Provided Straight through cable with RJ 45 connectors Connector Figure D 2 Pin connections of the straight through cable Pin connection Figure D 3 Pin Signals of the straight through cable Pin Configuration Actual Pin Connections ...

Страница 62: ...isted pair category 3 4 5 crossover cable is used to connect the Ethernet port and the network devices such as a hub or a switch Cable Figure D 4 Crossover cable with RJ 45 connectors Connector Figure D 5 Pin Signals of the crossover cable Pin connection Figure D 6 Pin connections of the crossover cable Pin Configuration Actual Pin Connections ...

Страница 63: ...ble is used to connect the USB port of the InfoRanger and the USB port of the PC USB Connector Termination Data Contact Number Signal Name Typical wiring Assignment 8 VBUS Red 2 D White 3 D Green 4 GND Black Shell Shield Drain Wire Figure D 7 USB Connector Termination Cable Figure D 8 USB Cable ...

Страница 64: ...tions 15 7 11 5 7 5 12 0 27 0 9 0 Optional Molded Strain Relief Detail A A Series A Plug Detail B B Series B Plug 12 0 27 0 9 0 10 5 Connector Figure D 9 Pin Signals of the USB cable All dimensions are in millmeters mm in this page ...

Страница 65: ...is available as follows through our web site or your service provider y General information about the product y Support when problems arise y FAQs Samsung Electronics Co Ltd Samsung Telecommunication America Inc 1601 East Plano Parkway Suite 150 Plano TX 75074 Phone 1 888 987 HELP 4357 Fax 1 972 761 7501 URL www samsungtelecom com ...

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