66
GB
MISCELLANEOU
67
Refer to the chart below when this unit does not function properly. If the problem you are experiencing is not listed below
or if the instruction below does not help, turn off the unit, disconnect the power cord, and contact the nearest authorized
dealer or Samsung Electronics Service Center.
Symptom
Check/Remedy
I cannot eject the disc.
Is the power cord plugged securely into the outlet?
Turn off the power and then turn it back on.
•
•
Playback does not start.
Check the region number of the DVD.
DVD discs purchased from abroad may not be playable.
CD-ROMs and DVD-ROMs cannot be played on this DVD player.
Make sure that the rating level is correct.
•
•
•
Playback does not start
immediately when the Play/
Pause button is pressed.
Are you using a deformed disc or a disc with scratches on the surface?
Wipe the disc clean.
•
•
Sound is not produced.
No sound is heard during fast playback, slow playback, and step motion play-
back.
Are the speakers connected properly? Is the speaker setup correctly custom-
ized?
Is the disc severely damaged?
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•
•
Sound can be heard only
from a few speakers and not
all six.
When listening to a CD or radio, sound is output to the front speakers (L/R)
only. Select "PRO LOGIC II" by pressing
2
PL II
(Dolby Pro Logic II) on
the remote control to use all six speakers.
Make sure that the DVD disc is 5.1-CH compatible.
If you set C, SL, and SR to NONE in the speaker mode in the audio setup of
the setup screen, no sound is heard from the center speaker and the front
left and right speakers. Set C, SL, and SR to SMALL.
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•
•
Dolby Digital 5.1 CH
Surround Sound is not
produced.
Is there "Dolby Digital 5.1 CH" mark on the disc? Dolby Digital 5.1 CH
Surround Sound is produced only if the disc is recorded with 5.1 channel
sound.
Is the audio language correctly set to DOLBY DIGITAL 5.1-CH in the infor-
mation display?
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•
The remote control does not
work.
Is the remote control being operated within its operation range of angle and
distance?
Are the batteries exhausted?
Have you selected the mode(TV/DVD) functions of the remote control (TV or
DVD) correctly?
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•
•
Troubleshooting
Symptom
Check/Remedy
• Disc is rotating but no
picture is produced.
• Picture quality is poor and
picture is shaking.
Is the TV power on?
Are the video cables connected properly?
Is the disc dirty or damaged?
A poorly manufactured disc may not be playable.
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•
•
•
Audio language and subtitles
do not work.
Audio language and subtitles will not work for DVDs not containing them.
And depending on the disc, they may work differently.
•
Menu screen does not
appear even when the menu
function is selected.
Are you using a disc that does not contain menus?
•
Aspect ratio cannot be
changed.
You can play 16:9 DVDs in 16:9 WIDE mode, 4:3 LETTER BOX mode, or
4:3 PAN SCAN mode, but 4:3 DVDs can be seen in 4:3 ratio only. Refer to
the DVD disc jacket and then select the appropriate function.
•
• The main unit is not
working. (Example: The
power goes out or strange
noise is heard.)
• The DVD player is not
working normally.
Turn off the power and hold the
STOP
(
) button on the main unit for longer
than 5 seconds.
Using the RESET function will erase all stored settings.
Do not use this unless necessary.
•
The password for rating level
has been forgotten.
While <NO DISC> message appears on the display of main unit, hold the main
unit's
STOP(
)
button for longer than 5 seconds. <INITIALIZE> appears on the
display and all settings will return to the default values.
Press the POWER button.
Using the RESET function will erase all stored settings.
Do not use this unless necessary.
•
•
Can't receive radio
broadcast.
Is the antenna connected properly?
If the antenna's input signal is weak, install an external FM antenna in an
area with good reception.
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•
Can't receive radio
broadcastç
If the eject button is pressed while listening to TV audio using the D.IN1,
D.IN2, AUX functions, the DVD functions are turned on and this stops the TV
audio.
•
