Global Services
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● If the issue is with data, were you able to place voice calls?
● If the issue is with voice service, were you able to access data?
Please call the numbers below if you need assistance:
While in the United States: Call
1-888-226-7212
.
While traveling outside the United States:
● In GSM mode: touch and hold
0
and then dial
1-817-698-4199
.
● In CDMA mode: enter the country code and then dial
1-817-698-4199
.
There is no charge for this call from your wireless phone.
From a landline phone when outside the United States:
Sprint Worldwide Customer Support can be reached from a landline phone at
1-817-698-4199
. Access or
connection fees may apply. The toll free numbers below can also be used to contact Sprint Worldwide
Customer Support in the following countries:
Country
From Landline Phone
Canada
1-866-805-9890
Caribbean (Anguilla, Barbados,
Cayman Islands, and Dominica)
1-888-226-7212
France
0800-903200
Germany
0800-180-0951
Italy
800-787-986
Mexico
001-877-294-9003
Trinidad and Tobago
1-800-201-7545
United Kingdom
0808-234-6616
Note
: This toll free service is available on ordinary landline phones and some public pay phones. This
service does not cover any hotel access charges.