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Reference
Troubleshooting (DVD)
If your product malfunctions, go through the check points below before contacting a Samsung authorized
service centre.
Problem
Explanation/Solution
No power.
• Check whether the power cord is securely plugged into the power outlet.
• Did you press the button of your DVD Recorder & VCR.
The input is displayed
for a while when the
power turns on.
The DVD Recorder & VCR requires some time to initialise after it is turned on.
Cannot record TV
programmes.
• Check whether the power cord is securely plugged into the power outlet.
• Did you set the DVD Recorder & VCR programme settings correctly?
• Check the free space on your disc.
• Check the antenna cable is connected.
Timer recording does
not work properly.
• Check the recording time, end time and current time settings again.
• Recording will be canceled if the power is interrupted due to a power failure or other reason
during recording.
Cannot record.
• Check whether the disc is formatted. This product can record on formatted discs only.
• Check whether your disc has a suffi
cient free space.
I pressed the REC
button but there is no
response.
If a programme is copy protected, you cannot record it.
I forgot the password
for parental lock.
Press and hold the
PLAY
button on the front panel for 5 seconds or more.
All settings including password will revert to factory settings.
Do not use it if not absolutely required.
(Note that this function is available only when there is no disc inserted.)
Cannot play the disc.
• Check whether the disc is inserted correctly with the label facing up.
• Check the regional code of your DVD disc.
• This DVD Recorder & VCR cannot playback some types of disc.
No sound.
• Are you watching a programme in slow or skip mode?
If you are playing a programme at a speed other than normal speed, sound is not output.
(You can hear sound during forward search (FF1) in DVD-VIDEO. )
• Check the connections and initial settings.
• Check whether the disc is damaged.
Clean up the disc, if necessary.
• Check whether the disc is inserted correctly with the label facing up.
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