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CNF24 Technical Manual

01/2011

Meet-Me Conference Features



Users can join the conference with or without being invited by the host.



Voice Recording and Paging
Users can record current conference calls.
A conference member can broadcast (PAGE) a message to a PAGE zone.



Alarms
Conference members can hear different alarm tones when joining the conference,
leaving the conference, or ending the conference.



Join alarm is heard when a new member joins the conference.



Leave alarm is heard when a member leaves the conference.



End alarm is heard every 30 seconds when there are 3 minutes left before the end of
conference.



Who am I
When a new member joins the conference, he/she should identify themselves by
announcing their name after the beep tone.



Sole Participant Audio (SPA)
The first member who joins the conference will hear the SPA (if enabled) until another
member joins the conference.



Conference Manager
The host can perform additional conference features by using the Conference Manager
web application.



Conference reservation



Member invitation



Personal greetings



Conference status inquiry



Lock/UnLock a conference



Mute/UnMute a conference member



Kick out a conference member



Conference time extension

Содержание CNF24

Страница 1: ...TECHNICAL MANUAL TECHNICAL MANUAL TM 01 2011...

Страница 2: ...Publication Information SAMSUNG TELECOMMUNICATIONS AMERICA reserves the right without prior notice to revise information in this publication for any reason SAMSUNG TELECOMMUNICATIONS AMERICA also res...

Страница 3: ...Document Content and Organization This manual consists of 4 chapters and an abbreviation session CHAPTER 1 CNF24 Card Overview Describes the CNF24 card and its capacity CHAPTER 2 CNF24 Card Setup Desc...

Страница 4: ...tions that the reader should follow in order to avoid a service failure or damage to the system CHECKPOINT Provides the operator checkpoints for stable system operation NOTE Indicates additional infor...

Страница 5: ...S V CHAPTER 1 CNF24 Card Overview 1 Overview 1 CNF24 Capacity 4 System Capacity 4 Port Assignments 4 CNF24 Slot Information 5 CHAPTER 2 CNF24 Card Setup 6 CNF24 Setup 6 Setup Procedure 6 CNF24 License...

Страница 6: ...ference s 21 Cancel Reservation 22 Scheduler History 23 My Scheduler 24 Watch 25 Active Conference Status 27 CHAPTER 4 CNF24 Conference Features 28 Meet Me Conference 29 Features 29 Conference Progres...

Страница 7: ...Figure 3 12 Scheduler History 23 Figure 3 13 My Scheduler 24 Figure 3 14 Manage Monitor Conference 25 Figure 3 15 Conference Status 26 Figure 3 16 Active Conference Status 27 Figure 4 1 Conference Op...

Страница 8: ...per card is 50 hours One card can record up to 6 conferences simultaneously The main function of this card is the Meet Me Services function where users will dial into a conference bridge number Addit...

Страница 9: ...Booting Blink The RAM program is operating SVC LED This LED indicates if the CNF24 service is being offered This LED turns on when the CNF24 software task can be serviced Red blink CNF24 service is n...

Страница 10: ...of the recording channel Green 1 2 channels conferencing Orange 3 4 channels conferencing Red 5 6 channels conferencing Off No recording MEM LED This LED indicates the capacity status of the recordin...

Страница 11: ...rence is decreased since the recording and paging features occupy one conference channel each See table below for details Table 1 2 System Capacity System MAX of CNF24 MAX of Members OfficeServ7400 MP...

Страница 12: ...hannels are used If installed on a 16 channel slot only 16 conference channels are supported OfficeServ7400 MP40 OfficeServ7200 MP20 OfficeServ7200 MP20S Figure 1 2 CNF24 Slot Information LP40 24 MP40...

Страница 13: ...upport the CNF24 card on the OfficeServ 7200 and Smart Media Version of the OfficeServ 7400 Information for CNF24 Installation Refer to the OfficeServ 7400 7200 7200 S Installation Manual 2 Connect ne...

Страница 14: ...address in Device Manager 2 2 16 or in MMC 871 The CNF24 card will restart automatically to apply the new network settings Figure 2 1 CNF24 Parameter Setting 5 Enter the Service License key in DM 2 1...

Страница 15: ...er of channels license allowed per system is as following 96 licenses 24 channels x 4 CNF24 Cards on the OfficeServ 7400 48 licenses 24 channels x 2 CNF24 Cards on the OfficeServ 7200 24 licenses 24 c...

Страница 16: ...t is replaced by a new CNF24 card installed in slot B user is required to clear Slot A setup information in Device Manager 6 3 1 and assign new CNF24 IP address in Device Manager 2 2 16 CNF24 Card Sta...

Страница 17: ...creen select Util menu option 2 Select Package Update Conference Card Package Update window displays Figure 2 5 CNF24 Package Update 3 Click on to select file to update When file is selected the Corre...

Страница 18: ...rence Manager PC requirements are listed below Table 3 1 Installation Requirements Component Requirement CPU Pentium III or faster Main Memory 512 MB or more HDD Drive At least 10 MB of free space OS...

Страница 19: ...ce Manager are restricted by the user level Starting the OfficeServ Conference Manager 1 Launch the web browser 2 Type in the URL below For OfficeServ 7200 S https system_ip pwp For OfficeServ 7200 an...

Страница 20: ...11 13 Java Runtime Environment If the Java Runtime Environment is not installed or a lower version than V1 6 0_3 is installed on the PC you the page below will display Click on the Java Download Page...

Страница 21: ...America LLC 01 2011 14 Log In 1 Enter your phone extension number in the Station Number text field 2 Enter your phone extension password in the Station Password text field The default password is 1234...

Страница 22: ...Layout Item Description Menus Display menus Navigator Display the CNF24 card position in the system Buttons Function buttons Calendar Displays the current week s calendar let s you navigate to the pr...

Страница 23: ...ver a selected time shows how many ports are available at any given time Number of ports determines how many attendees can participate in a conference Figure 3 5 Conference Time Selection Past days of...

Страница 24: ...end date can t exceed 7 days from start date If you select Weekly the end date can t exceed 28 days from start date For example If you set up a conference for every Monday weekly the system allows you...

Страница 25: ...ill be required for the recording function Paging Determines if early paging is allowed If this option is selected the system will reserve one more additional channel port which will be required for t...

Страница 26: ...re 3 8 Meet Me Conference Invitation 1 Enter the Email Subject in the textbox field 2 Edit body text of the email message Text shown on the Conference Instructions has been programmed in Device Manage...

Страница 27: ...g the mouse over the Calendar the Conference List for the select time range displays Figure 3 9 Conference List Item Description Navigator Select previous next time range Detail Displays detailed info...

Страница 28: ...reserved conferences Figure 3 10 Scheduled Conference s Item Description Navigator Select previous next time range Conference Details Displays detailed information about the selected conference Cancel...

Страница 29: ...eservation Click on the Cancel Reservation button the Cancel Reservation window displays Enter the Cancellation Reason in the Cancel Reason text field and select the Send Email checkbox to send an e m...

Страница 30: ...eduler History Item Description Navigator Select previous next time range Conference Details Displays detailed information about the selected conference View Reason Displays cancellation reason of sel...

Страница 31: ...r Item Description Navigator Select previous next time range Conference Details Displays detailed information about the selected conference View Email Displays e mail invitation of selected conference...

Страница 32: ...nitor and manage a conference in progress The Watch button is shown on the My Scheduler page and is enabled only when the selected conference status is In Progress Figure 3 14 Manage Monitor Conferenc...

Страница 33: ...onference ports available Lock Lock the conference no new members are allowed to join conference Action Remove Clear Mute Remove Kick out the selected member Clear Clear the channel status for new mem...

Страница 34: ...the conference time as necessary as long as there are conference ports available Lock Lock the conference no new members are allowed to join conference Action Remove Clear Mute Remove Kick out selecte...

Страница 35: ...for 5 attendees you will require 7 ports if Recording and Paging features are selected The maximum recording time per CNF24 card is 50 hours and concurrent recordings of up to 6 separate conference c...

Страница 36: ...mber Type Internal Users All station users connected to the OfficeServ system can join the conference Phone types that can be used as station users Analog Phone FXS Digital Phone WIP Phone IP Phone SI...

Страница 37: ...d when a member leaves the conference End alarm is heard every 30 seconds when there are 3 minutes left before the end of conference Who am I When a new member joins the conference he she should ident...

Страница 38: ...fail Mail Day Saving Time Option to be used when switch time zone is different than scheduler time zone Settings are Enable or Disable Mail Time Zone Offset Mail Time Zone One Offset Adjust in 15 min...

Страница 39: ...CNF24 Technical Manual SAMSUNG Telecommunications America LLC 01 2011 32 Figure 4 1 Conference Options...

Страница 40: ...DM 9 2 1 or by entering the URL below MP20S https System IP Address pwp MP20 40 http System IP Address pwp Enter your phone extension number in the Station Number text field 2 Enter your phone extens...

Страница 41: ...s determines how many attendees can participate in a conference Column One day If you select Workday radio button you can see Monday Friday If you select All Day radio button you can see Sunday Saturd...

Страница 42: ...ce of Attendees Enter the number of attendees you want to invite to this conference Each attendee counts as one channel port Available Channel Display the number of channels ports available Owner The...

Страница 43: ...You can search for members in the pre defined meet me member list which was set in DM 9 1 5 In DM 9 1 5 enter the meet me member information such as name telephone number and E Mail address For examp...

Страница 44: ...r or name and add selected subscriber to Attendee List In Attendee List subscriber s information such as phone number name and e mail address can be checked Figure 4 6 Select Conference Member If you...

Страница 45: ...Me Conference card can play this greeting You can use the GoldWave or some other application your are familiar with to convert wav files to snd files Visit http www goldwave com relese php to obtain t...

Страница 46: ...snd 8 Mee Me Conference Conf ID Error Sorry This is not a valid entry 0008 snd 9 Mee Me Conference Password Error The passwords do not match 0009 snd 10 Mee Me Conference Conference Locked I am sorry...

Страница 47: ...umber in DM 2 8 0 ex 88 2 Enter specific digits as Incoming digits in DM 3 2 3 ex 200 3 Enter MJOIN feature code as its Ring Plan in DM 3 2 3 Figure 4 11 MJOIN Feature Code 2 Dial Conference ID Attend...

Страница 48: ...Rec Time in DM 9 1 1 is expired 6 Play Sole Participant Audio Music Only the first conference attendee hears the Sole Participant Audio until another conference participant joins the conference Custom...

Страница 49: ...option is enable 1 Logon to Conference Manager and click on My Scheduler menu 2 All conferences information is displayed Select conference to record and click on Watch button 3 Conference Status page...

Страница 50: ...ownload and click on Download Record button The Download Record button is enabled only when the selected conference is completed Figure 4 13 Download Recorded Conference 3 Select the location on your...

Страница 51: ...All conferences information is displayed Select conference to record and click on Watch button 3 Conference Status menu is displayed Click on Paging Start button to start paging Page members hear pagi...

Страница 52: ...button If an external user is removed from the conference call and has a specific CLI number a member who has the same CLI number can t join the current conference until hosts clicks on Clear Conferen...

Страница 53: ...nce A can add B as a conference member without A being disconnected a During Meet Me conference A selects MJOIN b When hearing dial tone A dials the phone number of B c After connecting with B A selec...

Страница 54: ...ne of members disconnects the call the Ad Hoc conference is also disconnected If there are more than 4 members in the conference and the host disconnects the call one of remaining members becomes the...

Страница 55: ...CPLD Complex Programmable Logic Device CPU Central Processing Unit D DM Device Manager F FXO Foreign eXchange Office FXS Foreign eXchange Station H HDD Hard Disk Drive I IP Basic Rate Interface ISDN I...

Страница 56: ...conference O OS Operating System P PCB Printed Circuit Board PRI Private Rate Interface PSTN Public Switched Telephone Network PWP Personal Web Page OfficeServ Conference Manager R RAM Random Access...

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