CNF24 Technical Manual
© SAMSUNG Telecommunications America, LLC
01/2011
9
Updating CNF24 Setup Information
Each CNF24 card has a unique MAC address, and the OfficeServ system uses the MAC
address to manage the card information. If the card location is changed, the user is
required to update the setup information as follows:
When the CNF24 card is installed in slot A no update is required.
When the CNF24 card is originally installed in slot A and then moved to slot B, the
CNF24 information is automatically updated but user is required to delete slot A
information in Device Manager 6.3.1.
When installed CNF24 card is pulled out and replaced with a new CNF24 card installed in
the same slot, MAC address of the new card is updated automatically.
When existing CNF24 card installed in slot A is pulled out and it is replaced by a new
CNF24 card installed in slot B, user is required to clear Slot A setup information in
Device Manager 6.3.1 and assign new CNF24 IP address in Device Manager 2.2.16.
CNF24 Card Status
The OfficeServ system provides conference services when the CNF24 card status is active.
In the following cases the card status will change to idle:
LAN connection between system and CNF24 card
System checks the card status every 5 seconds and if the network cable of the CNF24
card is disconnected, system will restrict all conference services until LAN connection is
recovered.
Card Parameter Setting
When IP address is not assigned to CNF24 card, the system can’t check card status.
Every time a new CNF24 card is installed user must assign an IP address.
Service License Key
License key is required to use conference service. Without a license key, a “NO
CONFERENCE CHANNELS ARE AVAILABLE” message displays on the phone. Check
service license key in case of system initialization or change country selection.
