Alignment & Troubleshooting
Service Manual
4-5
Samsung Electronics
4.1.3 Jam Removal
TIPS FOR AVOIDING PAPER JAMS
By selecting the correct media types, most paper jams can be avoided.
When a paper jam occurs.
• Follow the procedures on page 30. Ensure that the adjustable guides are positioned correctly.
• Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside of the
tray.
• Do not remove paper from the tray while your machine is printing.
• Flex, fan, and straighten paper before loading.
• Do not use creased, damp, or highly curled paper.
• Do not mix paper types in a tray.
• Use only recommended print media.
• Ensure that the recommended side of the print media is facing up in the tray.
4.1.3.1 Clearing Paper Jams
NOTE:
When removing paper that is jammed in the printer, if possible always pull the paper in the direction
that it normally moves so as not to damage internal components. Always pull firmly and evenly; do
not jerk the paper. If the paper tears, ensure that all fragments of paper are removed; otherwise a jam
will occur again.
If a paper jam occurs, the Status LED on the control panel lights red. Find and remove the jammed paper.
To resume printing after clearing paper jams, you must open and close the front cover or rear cover.
1. Pull the tray out of the printer and remove the
jammed paper.
If you can not find the jammed the paper,Go to
the next step.
2. To remove the jammed paper, open the rear
cover.
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