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Solving Problems

6.9

Common Macintosh Problems

Problem

Possible Cause and Solution

The printer does not 
print PDF file correctly. 

Some parts of graphics, 
text, or illustrations are 
missing.

Incompatibility between the PDF file and the 
Acrobat products:
Printing the PDF file as an image may solve this 
problem. Turn on Print As Image from the 
Acrobat printing options.
N

OTE

:It will take longer to print when you print a 

PDF file as an image.

The document has 
printed, but the print 

job has not 
disappeared from the 
spooler in Mac OS 

10.3.2.

Update your Mac OS to OS 10.3.3 or higher.

Some letters are not 
displayed normally 
during the Cover page 

printing.

This problem is caused because Mac OS can not 
create the font during the Cover page printing. 
English alphabet and numbers are displayed 

normally at the Cover page.

Common Linux Problems

Problem

Possible Cause and Solution

I can’t change settings 
in the configuration 

tool.

You need to have administrator privileges to be able 
to change global settings.

I am using the KDE 

desktop but the 
configuration tool and 
LLPR won’t start.

You may not have the GTK libraries installed. These 

usually come with most Linux distributions, but you 
may have to install them manually. Refer to your 
distribution’s installation manual for more details 

about installing additional packages.

I just installed this 

package but can’t find 
entries in the KDE/
Gnome menus.

Some versions of the KDE or GNOME desktop 

environments may require that you restart your 
session for the changes to take effect.

I get a “Some options 
are not selected” error 

message while editing 
the printer settings.

Some printers have conflicting settings, meaning 
that some settings for two options can’t be selected 

at the same time. When you change a setting and 
the Printer Package detects such a conflict, the 
conflicting option is changed to a “No Choice” value. 

You have to choose an option that does not conflict 
before being able to submit the changes.

I can’t make a printer 
the system default.

In some conditions, it may not be possible to 
change the default queue. This happens with some 
variants of LPRng, especially on recent RedHat 
systems that use the “printconf” database of 

queues.
When using printconf, the /etc./printcap file is 
automatically refreshed from the database of 

printers managed by the system (usually through 
the “printtool” command), and the queues in /
etc./printcap.local
 are appended to the resulting 

file. The default queue in LPRng is defined as the 
first queue in /etc./printcap, and therefore it is 
not possible for the Linux Printer Package to change 

the default when some queues have otherwise been 
defined using printtool.
LPD systems identify the default queue as the one 

named “lp”. Thus, if there is already a queue by this 
name, and if it doesn’t have an alias, then you won’t 
be able to change the default. To work around this, 

you can either delete the queue or rename it by 
manually editing the /etc./printcap file.

The N-up setting does 
not work correctly for 
some of my 

documents.

The N-up feature is achieved through post-
processing of the PostScript data that is sent to the 
printing system. However, such post-processing can 

only be adequately achieved if the PostScript data 
conforms to the Adobe Document Structing 
Conventions. Problems may arise when using N-up 

and other features that rely on post-processing if 
the document being printed isn’t compliant.

Содержание CLP-300

Страница 1: ...COLOR LASER PRINTER User s Guide CLP 300 Series...

Страница 2: ...l rights reserved CLP 300 and CLP 300N are model names of Samsung Electronics Co Ltd SAMSUNG and Samsung logo are trademarks of Samsung Electronics co Ltd Apple TrueType Laser Writer and Macintosh are...

Страница 3: ...299 0013 www samsung com latin HONDURAS 800 7919267 HONG KONG 3698 4698 www samsung com hk HUNGARY 06 80 SAMSUNG 726 7864 www samsung com INDIA 3030 8282 1800 110011 www samsung com INDONESIA 0800 112...

Страница 4: ...4 www samsung com latin TURKEY 444 77 11 www samsung com U A E 800 SAMSUNG 726 7864 8000 4726 www samsung com U K 0845 SAMSUNG 726 7864 www samsung com U S A 1 800 SAMSUNG 726 7864 www samsung com us...

Страница 5: ...Print Materials Choosing Paper and Other Materials 3 1 Type and Capacities 3 1 Guidelines for Paper and Special Materials 3 1 Verifying the Output Location 3 2 Loading Paper 3 2 Using the Tray 3 2 Us...

Страница 6: ...Messages 6 8 LED status legend 6 8 Common Windows Problems 6 8 Common Macintosh Problems 6 9 Common Linux Problems 6 9 7 Using Your Printer on a Network About Sharing the Printer on a Network 7 1 Sett...

Страница 7: ...and refer servicing to qualified service personnel under the following conditions When any part of the power cord plug or connecting cable is damaged or frayed If liquid has been spilled into the mach...

Страница 8: ...following two conditions This device may not cause harmful interference and This device must accept any interference received including interference that may cause undesired operation This device has...

Страница 9: ...correct 13 amp fuse You then need to replace the fuse cover If you have lost the fuse cover do not use the plug until you have another fuse cover Please contact the people from you purchased the mach...

Страница 10: ...he product above is in compliance with the essential requirements of the Low Voltage Directive 2006 95 EC and EMC Directive 2004 108 EC by application of EN 60950 1 2001 A11 2004 EN 55022 1998 A1 2000...

Страница 11: ...Print Posters The text and pictures of each page of your document can be magnified and printed across several sheets of paper and taped together to form a poster For details see the Software Section...

Страница 12: ...number of pages at once Please make sure that you don t touch the surface and prevent children from approaching it Output Tray Face down Top Cover Open to clear paper jams Tray 150 sheet paper feeder...

Страница 13: ...ear in the Smart Panel program window Stop button blinks red each LED lights red Each toner cartridge is almost empty You can print but the quality is not reliable lights red each LED lights red Each...

Страница 14: ...ket Toner Cartridges Power Cord Printer software CD Quick Install Guide CAUTION Because your printer weighs 13 6 kg including the toner cartridges and the tray it may move when you use it for example...

Страница 15: ...t the handle up and pull it out CAUTION If you force too much to the dummy caps it may cause problem 4 Holding the toner cartridges shake thoroughly them from side to side to distribute the toner 5 Re...

Страница 16: ...verage you can expect a toner cartridge life of about 2 000 pages for black and white printing and 1 000 pages for color printing However the toner cartridge that is shipped with the printer prints 1...

Страница 17: ...d under the brackets as shown below Overfilling the tray may cause a paper jam NOTE If you want to change the size of the paper in the tray refer to Changing the Size of the Paper in the Tray on page...

Страница 18: ...aper into the tray 4 Slide the paper length guide until it lightly touches the end of the paper stack Squeeze the paper width guide and slide it to the edge of the paper stack without causing it to be...

Страница 19: ...nd of the cable to the USB port on your computer NOTE To print using the USB interface you must run Windows 98 Me 2000 2003 XP or Macintosh with OS 10 3 10 4 For Network Printing CLP 300N only You can...

Страница 20: ...he Stop button for about 2 seconds Altitude adjustment The print quality is affected by atmospheric pressure which is determined by the height of the machine above sea level The following information...

Страница 21: ...ets the minimum requirements Your printer supports the following operating system Windows 98 Me NT 4 0 2000 XP 2003 The following table shows Windows requirements Item Requirements Operating System Wi...

Страница 22: ...ng to print on damp curled wrinkled or torn paper can cause paper jams and poor print quality Use cut sheet paper only You cannot use multi part paper Use only high quality copier grade paper for the...

Страница 23: ...on page 2 3 If you want to print on previously printed paper the printed side should be facing up with the uncurled edge toward the printer If you experience problems with the paper feeding turn the...

Страница 24: ...Section 6 Press the Stop button on the printer to start feeding Printing on Labels Only use labels recommended for your printer Verify that the labels adhesive material can tolerate a fusing temperatu...

Страница 25: ...rinted Paper Preprinted paper is paper that has some type of printing on it before it is sent through the printer paper that has a preprinted logo at the top of the page for example Letterhead must be...

Страница 26: ...re application set margins at least 4mm away from the edges of the material To print on card stock 1 Squeeze the paper length guide and slide it out to its full length 2 Load print material in the tra...

Страница 27: ...waiting in a print queue or print spooler such as the printer group in Windows delete the job as follows 1 Click the Windows Start button 2 For Windows 98 NT 4 0 2000 Me select Settings and then Print...

Страница 28: ...ter indicating which item needs to be replaced See below To purchase replacement parts contact your Samsung dealer or the retailer where you bought your printer We strongly recommend that items be ins...

Страница 29: ...inter prints 1 500 pages for black and white 700 pages for colors Redistributing Toner When a toner cartridge is low on toner faded or light areas may appear It is also possible that colored images ma...

Страница 30: ...icating each individual toner cartridge according to its color lights and the Status LED lights red the toner cartridge is totally exhausted Your printer stops printing Also the Smart Panel program wi...

Страница 31: ...u can expect a toner cartridge life of about 2 000 pages for black and white printing and 1 000 pages for color printing However the toner cartridge that is shipped with the printer prints 1 500 pages...

Страница 32: ...unit to light for more than a few minutes Cover it with a piece of paper to protect it if necessary 7 Holding the handles on the new imaging unit push the imaging unit until it sounds click in to the...

Страница 33: ...for the printer to cool 2 Open the front cover 3 Pull the waste toner container out of the printer using its handle NOTE Make sure that you lay the waste toner container on a flat surface so that the...

Страница 34: ...the printer off and unplug the power cord then wait a few minutes for the printer to cool 2 Open the front cover 3 Pull the imaging unit out of the printer using the handle on its bottom 4 Extend the...

Страница 35: ...network and set up TCP IP network parameters correctly you can manage the printer via SyncThru Web Service web based service embedded to your printer Use SyncThru Web Service to View the printer s dev...

Страница 36: ...e Print a demo page to verify that the printer is feeding paper correctly See 2 7 If a demo page does not print check the paper supply in the tray If the paper jams in the printer go to Clearing Paper...

Страница 37: ...may be configured incorrectly Check the printer properties to ensure that all of the print settings are correct The printer does not print continued The printer driver may be incorrectly installed Rei...

Страница 38: ...cartridge is defective or out of toner Redistribute the toner See page 5 2 If necessary replace the toner cartridge The file may have blank pages Check the file to ensure that it does not contain bla...

Страница 39: ...f the paper tears make sure that all of the paper fragments are removed from the printer 4 Close the rear cover and then open the top cover 5 Holding the inner cover open carefully take the jammed pap...

Страница 40: ...ot improve print quality install a new toner cartridge The paper may not meet paper specifications for example the paper is too moist or too rough See Paper Specifications on page 8 1 A combination of...

Страница 41: ...AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc AaBbCc Background scatter Background scatter results from bits of toner distributed on the printed page The paper may be to...

Страница 42: ...e 8 1 Horizontal stripes If horizontally aligned color or black streaks or smears appear A toner cartridge may be installed improperly Remove the toner cartridge and reinsert A toner cartridge may be...

Страница 43: ...in the tray The waste toner container is not installated or full Check the container Your system has some problems If this problem occurs contact your service representative symbol for green light on...

Страница 44: ...g the printer settings Some printers have conflicting settings meaning that some settings for two options can t be selected at the same time When you change a setting and the Printer Package detects s...

Страница 45: ...g to the latest version of CUPS at least 1 1 14 Some RPM packages for the most popular distributions are provided as a convenience with this Linux Printing Package Problem Possible Cause and Solution...

Страница 46: ...ter Setting Up a Network Connected Printer CLP 300N only You have to set up the network protocols on the printer to use it as your network printer Setting protocols can be accomplished by using the su...

Страница 47: ...nter name click to refresh the list 8 Enter the network card s MAC address IP address subnet mask default gateway and then click Apply NOTE If you do not know the network card s MAC address print the...

Страница 48: ...print materials such as cut sheet paper including up to 100 recycled fiber content paper envelopes labels and custom size paper Properties such as weight composition grain and moisture content are imp...

Страница 49: ...feed 1 sheet of paper The printer supports a wide range of media sizes Capacity may vary depending on print material s weight and thickness and environmental con ditions Smoothness 100 to 250 Sheffie...

Страница 50: ...This can cause paper jams Care should be taken not to purchase more paper than can be used in a short time about 3 months Paper stored for long periods may experience heat and moisture extremes which...

Страница 51: ...for a commercial 10 or DL envelope NOTES For best print quality position margins no closer than 0 6 in 15 mm from the edges of the envelope Avoid printing over the area where the envelope s seams mee...

Страница 52: ...eline 3 1 loading 3 2 sizes and capacities 3 1 specifications 8 1 paper jams clear 6 3 paper load capacity 3 1 paper size change in the tray 2 5 paper load 2 3 preprinted paper print 3 4 print quality...

Страница 53: ...Samsung Printer Software section...

Страница 54: ...ASIC PRINTING Printing a Document 12 Printer Settings 13 Layout Tab 13 Paper Tab 14 Graphics Tab 15 Extras Tab 16 About Tab 16 Printer Tab 16 Using a Favorite Setting 16 Using Help 16 Chapter 3 ADVANC...

Страница 55: ...Host Computer 24 Setting Up a Client Computer 24 Chapter 5 USING SMART PANEL Understanding Smart Panel 25 Opening the Troubleshooting Guide 26 Using Printer Settings Utility 26 Using Onscreen Help 26...

Страница 56: ...Installing Software for Macintosh 32 Setting Up the Printer 33 For a Network connected Macintosh 33 For a USB connected Macintosh 33 Printing 34 Printing a Document 34 Changing Printer Settings 34 Pr...

Страница 57: ...e for Network Printing on page 7 You can install the printer software using the typical or custom method NOTE If the New Hardware Wizard window appears during the installation procedure click in the u...

Страница 58: ...tep 7 6 If the test page prints out correctly click Yes If not click No to reprint it 7 To register yourself as a user of Samsung Printers in order to receive information from Samsung select the check...

Страница 59: ...ting the printer click Next If you don t want to connect the printer at this time click Next and No on the following screen Then the installation will start and a test page will not be printed at the...

Страница 60: ...rs All components necessary for printer operations will be installed 1 Make sure that the printer is connected to your network and powered on For details about connecting to the network see the suppli...

Страница 61: ...eckbox es and click Finish Otherwise just click Finish NOTE After setup is complete if your printer driver doesn t work properly reinstall the printer driver See Reinstalling Printer Software on page...

Страница 62: ...verify your printer s IP address or the MAC Address print a Network Configuration page b Configure an IP address subnet mask and gateway for the printer manually and click Configure to set the specif...

Страница 63: ...he Browse button You will see a component list so that you can reinstall any item individually NOTE If your printer is not already connected to the computer the following window will appear After conn...

Страница 64: ...ntenance 3 Select Remove and click Next You will see a component list so that you can remove any item individually 4 Select the components you want to remove and then click Next 5 When your computer a...

Страница 65: ...ng from various Windows applications The exact steps for printing a document may vary depending on the application program you are using Refer to the User s Guide of your software application for the...

Страница 66: ...ent make them in the Printers folder The following procedure is for Windows XP For other Windows OS refer to the corresponding Windows User s Guide or online help 1 Click the Windows Start button 2 Se...

Страница 67: ...ls like envelopes and transparencies You have to load one sheet at a time into the Manual Tray Type Set Type to correspond to the paper loaded in the tray from which you want to print This will let yo...

Страница 68: ...settings in the Settings option Advanced Options You can set advanced settings by clicking the Advanced Options button TrueType Options This option determines what the driver tells the printer about...

Страница 69: ...es 1 2 3 1 2 3 Printer Tab If you access printer properties through the Printers folder you can view the Printer tab You can set the printer configuration The following procedure is for Windows XP For...

Страница 70: ...g Overlays Printing Multiple Pages on One Sheet of Paper N Up Printing You can select the number of pages to print on a single sheet of paper To print more than one page per sheet the pages will be re...

Страница 71: ...4 Click the Paper tab select the paper source size and type 5 Click OK and print the document You can complete the poster by pasting the sheets together 0 15 inches 0 15 inches Printing Booklets This...

Страница 72: ...ble sided printing you can use only the following paper sizes A4 Letter Legal and Folio with a weight of 20 24 lbs 75 90 g m Long Edge Short Edge 2 5 3 2 5 3 2 5 3 2 5 3 1 To change the print settings...

Страница 73: ...e size and type in Paper Options 5 Click OK and print the document Fitting Your Document to a Selected Paper Size This printer feature allows you to scale your print job to any selected paper size reg...

Страница 74: ...rs The message displays in the preview window When the First Page Only box is checked the watermark prints on the first page only 4 Select watermark options You can select the font name style size or...

Страница 75: ...reate a new page overlay containing your logo or image 1 Create or open a document containing text or an image for use in a new page overlay Position the items exactly as you wish them to appear when...

Страница 76: ...printing Select the overlay from the Overlay List box 6 If necessary click Confirm Page Overlay When Printing If this box is checked a message window appears each time you submit a document for print...

Страница 77: ...ter software CD Setting Up a Host Computer 1 Start Windows 2 From the Start menu select Printers and Faxes 3 Double click your printer driver icon 4 From the Printer menu select Sharing 5 Check the Sh...

Страница 78: ...driver name Smart Panel NOTES If you have already installed more than one Samsung printer first select the printer model you want in order to use the corresponding Smart Panel Right click in Windows o...

Страница 79: ...S X the Smart Panel icon and select Options The following window opens Display when job is finished for network printer The computer shows the Smart Panel popup window or balloon when your job is comp...

Страница 80: ...operties System Requirements Supported OS Red Hat 8 0 9 0 Fedora Core 1 2 3 Mandrake 9 2 10 1 SuSE 8 2 9 2 Recommended Capacities Pentium IV 1 GHz or higher RAM 256 MB or higher HDD 1 GB or higher Sof...

Страница 81: ...local cdrom setup sh 4 Select the type of installation either Recommended or Expert and then click Continue Recommended is fully automated and does not require any interaction Expert installation allo...

Страница 82: ...Method If you change the printer connection method from USB to Networkl or vice versa while in use you must reconfigure your Linux printer by adding the printer to your system Take the following steps...

Страница 83: ...strative tasks including adding and removing new printers and changing their global settings Regular users can also run it to easily inspect job queues examine printer properties and changing their lo...

Страница 84: ...ens You will see the following six tabs at the top of the window General allows you to change the paper size the paper type the paper source the orientation of the documents enable the duplex feature...

Страница 85: ...200 MB Install the Printer driver 1 Make sure that you connect your printer to the computer Turn on your computer and printer 2 Insert the Printer software CD which came with your printer into the CD...

Страница 86: ...Printer Type WHEN PRINTING A DOCUMENT CONTAINING MANY PAGES PRINTING PERFORMANCE MAY BE ENHANCED BY CHOOSING SOCKET FOR PRINTER TYPE OPTION 6 Enter the printer s IP address in the Printer Address fie...

Страница 87: ...e File menu and click Print 5 Choose the number of copies you want and indicate which pages you want to print 6 Click Print when you finish setting the options Mac OS 10 3 Make sure that your printer...

Страница 88: ...document Color Mode You can set the color options Setting to Color typically produces the best possible print quality for color documents If you want to print a color document in grayscale select Gra...

Страница 89: ...5 Windows 17 O orientation print Windows 13 overlay create 22 delete 23 print 23 P Paper properties set 14 paper size set 14 paper source set Linux 31 Windows 14 paper type set Linux 31 Macintosh 35 p...

Страница 90: ...quirements Linux 27 Macintosh 32 uninstall Linux 30 Macintosh 32 Windows 11 status monitor use 25 system requirements Linux 27 Macintosh 32 U uninstall software Linux 30 Macintosh 32 Windows 11 W wate...

Страница 91: ...Ver 4 00...

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