English - 47
07
TR
OUBLESHOO
TING
Problem
Cause
Action
The oven
exterior is too
hot during
operation.
There is not sufficient
ventilation space for the
oven. There are intake/
exhaust outlets on the
front and rear of the oven
for ventilation.
Keep the gaps specified
in the product installation
guide.
Objects are on top of the
oven.
Remove all objects on
the top of the oven.
The door cannot
be opened
properly.
Food residue is stuck
between the door and
oven interior.
Clean the oven and then
open the door.
The oven does
not heat.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and start
the function again. Use a
cooking container with a
flat bottom.
Heating is weak
or slow.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated.
Reduce the amount
of food and start the
function again.
Use a cooking container
with a flat bottom.
Problem
Cause
Action
The warm
function does
not work.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and start
the function again. Use a
cooking container with a
flat bottom.
The thaw
function does
not work.
The oven may not work,
too much food is being
cooked, or improper
cookware is being used.
Put one cup of water in a
microwave-safe container
and run the microwave
for 1-2 minutes to check
whether the water is
heated.
Reduce the amount
of food and start the
function again. Use a
cooking container with a
flat bottom.
The interior light
is dim or does
not turn on.
The door has been left
open for a long time.
The interior light may
automatically turn off
when the Eco function
operates. Close and
reopen the door or press
the "Cancel" button.
The interior light is
covered by foreign matter.
Clean the inside of the
oven and check again.
DE68-04168K-01_GIANT_EN.indd 47
DE68-04168K-01_GIANT_EN.indd 47
2023-03-30 오후 5:10:52
2023-03-30 오후 5:10:52