PROBLEM
SOLUTION
Fan speed
adjustment is not
working.
• Check if you have selected Auto/Dry/Fast/
mode. In
these mode, fan speed is set to Auto and you cannot adjust the fan
speed.
Remote controller is
not working.
• Check if your batteries are depleted.
• Make sure nothing is blocking your remote controller sensor.
• Check that there are strong lighting apparatus near the air
conditioner. Strong light which comes from fluorescent bulbs or
neon signs may interrupt the electric waves.
Timer function does
not set.
• Check if you press the
Set/Cancel
button on the remote controller
after you have set the time.
The indicator
is blinking
continuously.
• Press the
Power
button or disconnect the power plug/switch
off the auxiliary power switch.
If the indicator is still blinking, contact the service center.
Odors permeate in
the room during
operation.
• Check if the appliance is running in a smoky area. Ventilate the
room or operate the air conditioner in Fan mode for 1~2 hours.
(We do not use smelly components in the air conditioner.)
• Check the Drains have been cleared Regular Maintenance.
Error is indicated.
• When an indoor unit indicator blinks, contact the nearest service
center. Please ensure the error code is passed onto the service
center when booking the service call.
Noise is generated.
• Depending on the status of the air conditioner usage, noise can be
heard when refrigerant flow movement changes. It is normal.
Smoke is generated
from the outdoor
unit.
• If may not be a fire but it can be a steam generated by the defrost
operation from outdoor heat exchanger during Heat mode in
winter.
Water is dropping
from the outdoor
unit piping
connection.
• Water may be generated because of the temperature difference. It
is normal.
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