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Trouble-shooting
9. Is your mixer/amplifier system powered on and is its level control or
fader up and unmuted?
10. If you’re using a mixer, are all channels out of solo mode?
If the answer to all these questions is “yes” and you still hear no sound,
call Samson Technical Support at 1-800-372-6766. Bear in mind also
that both the receiver and transmitter in the UHF Series System contain
delicate components called crystals. As their name implies, these are
subject to damage when the unit is subjected to extreme stress (such as
being dropped from a significant height), so treat your receiver and
transmitter with the kind of TLC you normally reserve for loved ones!
Problem: Distorted sound
(Cross-modulation interference)
Solution:
This will occur if two or more UHF Series (or other
wireless) systems are being used at the same location and are set to the
same channel. If multiple wireless systems are used at the same
location, each system must be on a different channel.
Also, if the UR-4 receiver is mounted in a rack near equipment such as
computers, hard drives, or electronic keyboards or tone generators,
intermodulation noise can occur. Try moving the receiver 5 or 6 feet
away from such equipment—if the noise disappears, you’ve located (and
solved) the problem.
